组织内信任与创造力的关系：元分析的证据

doi:10.3724/SP.J.1042.2020.01118

摘要/Abstract

摘要：

采用元分析技术探讨了组织内部水平信任、垂直信任和系统信任对创造力的影响。通过文献搜索纳入元分析的研究有85项, 共99个独立效应量。其中, 水平信任与创造力关系的元分析有41个独立样本, 垂直信任与创造力关系的元分析有34个独立样本, 系统信任与创造力关系的元分析有24个独立样本。元分析结果表明, 水平信任(r = 0.50)、垂直信任(r = 0.38)和系统信任(r = 0.48)与创造力之间存在显著正相关。水平信任、垂直信任、系统信任三者与创造力的关系受到信任测量工具的调节作用, 但是不受文化背景和知识水平的调节影响。

关键词: 水平信任, 垂直信任, 系统信任, 创造力, 元分析

Abstract:

A meta-analysis was conducted to explore the effect of lateral trust, vertical trust, and system trust within organizations on creativity. Eighty-five relevant studies were taken into research, with a total of 99 independent effect sizes. Among them, there were 41 independent samples about the relationship between lateral trust and creativity, 34 independent samples about the relationship between vertical trust and creativity and 24 independent samples about the relationship between system trust and creativity. Meta-analysis results revealed a significant positive relationship between lateral trust (r = 0.50), vertical trust (r = 0.38), system trust (r = 0.48) and creativity. The relationship between lateral trust, vertical trust, system trust and creativity were moderated by the tools and surveys employed to investigate trust. Whilst, moderating effect of cultural background and knowledge were not significant.

Key words: lateral trust, vertical trust, system trust, creativity, meta-analysis

中图分类号:

B844.2

黄崇蓉, 胡瑜. (2020). 组织内信任与创造力的关系：元分析的证据. 心理科学进展 , 28(7), 1118-1132.

HUANG Chongrong, HU Yu. (2020). The relationship between trust and creativity in organizations: Evidence from meta-analysis. Advances in Psychological Science, 28(7), 1118-1132.

图/表 4

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论文信息	样本量	文化	测量工具	知识水平	信任类型	效应量(r)
耿甜甜, 2015	184	e	其它	3	LT	-0.15
吴志新, 2016	330	e	McAllister (1995)	1	LT	0.53
丁琳, 2016	168	e	Schoorman et al. (1996)	2	VT	0.48
何洁, 2013	239	e	其它	NA	ST	0.37
彭雪鸽, 2017	190	e	McAllister (1995)	1	VT	0.002
范恒, 2017	233	e	McAllister (1995)	1	VT	0.11
李宏利^a, 2018	449	e	McAllister (1995)	NA	VT	0.2
李宏利^b, 2018	318	e	McAllister (1995)	NA	VT	0.45
杜恒波, 2018	327	e	McAllister (1995)	NA	LT	0.29
尉佳芸, 2014	342	e	McAllister (1995)	NA	LT	0.21
彭山草, 2018	286	e	结合3份及以上	NA	ST	0.59
张峰, 2017	174	e	McAllister (1995)	NA	VT	0.25
刘爽, 2017	340	e	其它	3	LT&ST&VT	0.61&0.77&0.61
吴媚, 2017	385	e	其它	NA	ST	0.52
倪清, 2017	268	e	McAllister (1995)	2	LT	0.54
张明会, 2016	276	e	结合2份	2	ST	0.75
朱蕾, 2017	174	e	结合2份	NA	VT	0.10
汪小钗, 2016	203	e	其它	NA	ST	0.28
于妍, 2015	307	e	McAllister (1995)	1	LT	0.39
张慧琴, 2016	296	e	初浩楠(2008)	3	LT	0.46
艾睿楠, 2015	161	e	其它	1	LT&ST&VT	0.12&0.27&0.37
刘慧, 2013	236	e	McAllister (1995)	2	LT	0.72
张浠铃, 2013	253	e	其它	2	ST&VT&LT	0.89&0.87&0.79
乐恩凤, 2013	304	e	其它	1	LT	0.60
何斌, 2013	236	e	McAllister (1995)	1	LT	0.209
刘少红, 2013	177	e	结合2份	1	ST	0.31
王雁飞, 2012	311	e	结合2份	NA	ST	0.23
沈勇, 2012	128	e	初浩楠(2008)	NA	LT	0.24
郐璐晶, 2011	305	e	结合3份及以上& Robinson (1996)	1	VT&ST	0.56&0.59
刘玲, 2011	149	e	Robinson (1996)	1	ST	0.86
徐文昕, 2011	158	e	McAllister (1995)	1	LT	0.31
白云涛, 2008	288	e	结合2份	NA	VT	0.17
王晓丽, 2010	130	e	Schoorman et al. (1996)	1	VT&LT	0.74&0.75
赖海联, 2011	126	e	其它	NA	LT	0.42
赵航, 2016	409	e	结合2份&结合3份及以上	3	ST &LT	0.75&0.76
高鹏, 2008	178	e	其它	3	LT	0.48
柏林, 2009	110	E	结合3份及以上	NA	ST	0.74
徐磊, 2019	510	e	其它	1	LT	0.48
王振, 2017	477	e	其它	NA	LT	0.50
宋建, 2015	209	e	McAlliste (1995)	NA	LT	0.58
张秀娥, 2012	112	e	其它	NA	LT	0.89
邝光明, 2012	339	e	其它	1	LT	0.63
黄海艳, 2011	496	e	结合2份	1	LT	0.63
张伟明, 2011	103	e	McAllister (1995)	NA	VT	0.48
程德俊, 2010	158	e	McAllister (1995)	NA	LT	0.34
王国顺, 2011	469	e	结合3份及以上	NA	LT	0.74
瞿焱, 2014	247	e	其它	NA	LT	0.09
Wang, 2017	315	e	结合2份	NA	ST	0.49
Khan, 2015	153	w	McAllister (1995)	1	LT	0.43
Nielsen, 2009	120	e	结合2份	NA	ST	-0.05
Xu, 2010	65	e	其它	NA	LT	0.55
Charterina, 2018	202	w	结合3份及以上	NA	LT	0.69
TSAI, 2012	68	e	McAllister (1995)	1	LT	0.18
Golipour, 2011	210	w	其它	NA	LT&VT&ST	0.61&0.75&0.76
Wang, 2018	173	e	结合3份及以上	NA	ST	0.46
Wu, 2011	183	e	其它	NA	LT	0.19
Wu, 2016	409	e	结合3份及以上	3	ST&LT	0.75&0.76
Xie, 2018	294	e	其它	2	VT	0.76
Zhang, 2018	276	e	结合2份	NA	LT	0.36
Liao, 2006	254	e	其它	1	VT	0.39
Brattstro?m, 2012	99	w	结合3份及以上	NA	LT	0.48
Akhtar, 2019	273	e	结合3份及以上	3	LT	0.50
Lei, 2019	389	e	其它	NA	LT	0.71
Marane, 2012	245	w	Schoorman et al. (1996)	NA	VT	0.76
Wei, 2018	263	w	其它	NA	ST	0.13
Olander, 2015	80	w	结合3份及以上	NA	ST	0.14
Jo, 2012	365	e	其它	NA	ST	0.27
LEE, 2015	316	w	McAllister (1995)	NA	VT	0.13
JAVED, 2017	205	w	其它	NA	VT	0.34
Masood, 2017	587	w	其它	NA	VT	0.36
Afsar, 2018	539	w	McAllister (1995)	NA	VT	0.41
Hughes, 2018	99	w	结合3份及以上	NA	VT&LT	0.24&0.01
Jo, 2015	350	e	其它	NA	VT&ST	0.27&0.47
Carmeli, 2009	172	w	Robinson (1996)	1	VT	0.27
Rodrigues, 2013	244	w	Schoorman et al. (1996)	NA	VT	0.37
Ruppel, 2000	111	w	其它	NA	VT	0.25
Shih, 2017	142	w	其它	3	LT	0.03
Yu, 2018	935	e	其它	NA	ST	0.23
Wang, 2007	219	e	其它	2	VT	0.28
Xu, 2016	199	e	McAllister (1995)	NA	LT	0.18
Zhang, 2014	322	e	McAllister (1995)	1	VT	0.56
Zhang, 2015	222	e	其它	3	VT	0.07
Ozturk, 2019	159	w	Robinson (1996)	NA	VT	0.41
Madjar, 2009	176	w	McAllister (1995)	NA	VT	0.27
George, 2007	161	w	McAllister (1995)	NA	VT	0.16

论文信息	样本量	文化	测量工具	知识水平	信任类型	效应量(r)
耿甜甜, 2015	184	e	其它	3	LT	-0.15
吴志新, 2016	330	e	McAllister (1995)	1	LT	0.53
丁琳, 2016	168	e	Schoorman et al. (1996)	2	VT	0.48
何洁, 2013	239	e	其它	NA	ST	0.37
彭雪鸽, 2017	190	e	McAllister (1995)	1	VT	0.002
范恒, 2017	233	e	McAllister (1995)	1	VT	0.11
李宏利^a, 2018	449	e	McAllister (1995)	NA	VT	0.2
李宏利^b, 2018	318	e	McAllister (1995)	NA	VT	0.45
杜恒波, 2018	327	e	McAllister (1995)	NA	LT	0.29
尉佳芸, 2014	342	e	McAllister (1995)	NA	LT	0.21
彭山草, 2018	286	e	结合3份及以上	NA	ST	0.59
张峰, 2017	174	e	McAllister (1995)	NA	VT	0.25
刘爽, 2017	340	e	其它	3	LT&ST&VT	0.61&0.77&0.61
吴媚, 2017	385	e	其它	NA	ST	0.52
倪清, 2017	268	e	McAllister (1995)	2	LT	0.54
张明会, 2016	276	e	结合2份	2	ST	0.75
朱蕾, 2017	174	e	结合2份	NA	VT	0.10
汪小钗, 2016	203	e	其它	NA	ST	0.28
于妍, 2015	307	e	McAllister (1995)	1	LT	0.39
张慧琴, 2016	296	e	初浩楠(2008)	3	LT	0.46
艾睿楠, 2015	161	e	其它	1	LT&ST&VT	0.12&0.27&0.37
刘慧, 2013	236	e	McAllister (1995)	2	LT	0.72
张浠铃, 2013	253	e	其它	2	ST&VT&LT	0.89&0.87&0.79
乐恩凤, 2013	304	e	其它	1	LT	0.60
何斌, 2013	236	e	McAllister (1995)	1	LT	0.209
刘少红, 2013	177	e	结合2份	1	ST	0.31
王雁飞, 2012	311	e	结合2份	NA	ST	0.23
沈勇, 2012	128	e	初浩楠(2008)	NA	LT	0.24
郐璐晶, 2011	305	e	结合3份及以上& Robinson (1996)	1	VT&ST	0.56&0.59
刘玲, 2011	149	e	Robinson (1996)	1	ST	0.86
徐文昕, 2011	158	e	McAllister (1995)	1	LT	0.31
白云涛, 2008	288	e	结合2份	NA	VT	0.17
王晓丽, 2010	130	e	Schoorman et al. (1996)	1	VT&LT	0.74&0.75
赖海联, 2011	126	e	其它	NA	LT	0.42
赵航, 2016	409	e	结合2份&结合3份及以上	3	ST &LT	0.75&0.76
高鹏, 2008	178	e	其它	3	LT	0.48
柏林, 2009	110	E	结合3份及以上	NA	ST	0.74
徐磊, 2019	510	e	其它	1	LT	0.48
王振, 2017	477	e	其它	NA	LT	0.50
宋建, 2015	209	e	McAlliste (1995)	NA	LT	0.58
张秀娥, 2012	112	e	其它	NA	LT	0.89
邝光明, 2012	339	e	其它	1	LT	0.63
黄海艳, 2011	496	e	结合2份	1	LT	0.63
张伟明, 2011	103	e	McAllister (1995)	NA	VT	0.48
程德俊, 2010	158	e	McAllister (1995)	NA	LT	0.34
王国顺, 2011	469	e	结合3份及以上	NA	LT	0.74
瞿焱, 2014	247	e	其它	NA	LT	0.09
Wang, 2017	315	e	结合2份	NA	ST	0.49
Khan, 2015	153	w	McAllister (1995)	1	LT	0.43
Nielsen, 2009	120	e	结合2份	NA	ST	-0.05
Xu, 2010	65	e	其它	NA	LT	0.55
Charterina, 2018	202	w	结合3份及以上	NA	LT	0.69
TSAI, 2012	68	e	McAllister (1995)	1	LT	0.18
Golipour, 2011	210	w	其它	NA	LT&VT&ST	0.61&0.75&0.76
Wang, 2018	173	e	结合3份及以上	NA	ST	0.46
Wu, 2011	183	e	其它	NA	LT	0.19
Wu, 2016	409	e	结合3份及以上	3	ST&LT	0.75&0.76
Xie, 2018	294	e	其它	2	VT	0.76
Zhang, 2018	276	e	结合2份	NA	LT	0.36
Liao, 2006	254	e	其它	1	VT	0.39
Brattstro?m, 2012	99	w	结合3份及以上	NA	LT	0.48
Akhtar, 2019	273	e	结合3份及以上	3	LT	0.50
Lei, 2019	389	e	其它	NA	LT	0.71
Marane, 2012	245	w	Schoorman et al. (1996)	NA	VT	0.76
Wei, 2018	263	w	其它	NA	ST	0.13
Olander, 2015	80	w	结合3份及以上	NA	ST	0.14
Jo, 2012	365	e	其它	NA	ST	0.27
LEE, 2015	316	w	McAllister (1995)	NA	VT	0.13
JAVED, 2017	205	w	其它	NA	VT	0.34
Masood, 2017	587	w	其它	NA	VT	0.36
Afsar, 2018	539	w	McAllister (1995)	NA	VT	0.41
Hughes, 2018	99	w	结合3份及以上	NA	VT&LT	0.24&0.01
Jo, 2015	350	e	其它	NA	VT&ST	0.27&0.47
Carmeli, 2009	172	w	Robinson (1996)	1	VT	0.27
Rodrigues, 2013	244	w	Schoorman et al. (1996)	NA	VT	0.37
Ruppel, 2000	111	w	其它	NA	VT	0.25
Shih, 2017	142	w	其它	3	LT	0.03
Yu, 2018	935	e	其它	NA	ST	0.23
Wang, 2007	219	e	其它	2	VT	0.28
Xu, 2016	199	e	McAllister (1995)	NA	LT	0.18
Zhang, 2014	322	e	McAllister (1995)	1	VT	0.56
Zhang, 2015	222	e	其它	3	VT	0.07
Ozturk, 2019	159	w	Robinson (1996)	NA	VT	0.41
Madjar, 2009	176	w	McAllister (1995)	NA	VT	0.27
George, 2007	161	w	McAllister (1995)	NA	VT	0.16

信任类型	k	Q值	df (Q)	I²值	Tau²值	H值	CI_95%	%Var
水平信任	41	916.01^***	40	95.63	0.09	22.90	[0.50, 0.65]	4.99%
垂直信任	34	846.36^***	33	96.10	0.10	25.65	[0.34, 0.51]	5.74%
系统信任	24	83.93^***	23	97.23	0.13	3.50	[0.43, 0.64]	4.06%

信任类型	k	Q值	df (Q)	I²值	Tau²值	H值	CI_95%	%Var
水平信任	41	916.01^***	40	95.63	0.09	22.90	[0.50, 0.65]	4.99%
垂直信任	34	846.36^***	33	96.10	0.10	25.65	[0.34, 0.51]	5.74%
系统信任	24	83.93^***	23	97.23	0.13	3.50	[0.43, 0.64]	4.06%

自变量		N	k	r	SD_r	CI_95%	%Var	p
水平信任	主效应	10155	41	0.50	0.22	[0.50, 0.65]	4.99%
	调节变量
	东方	8730	33	0.51	0.21	[0.52, 0.68]	4.95%	> 0.05
	西方	1425	8	0.38	0.25	[0.24, 0.63]	7.01%
	测量手段
	McAllister	2413	11	0.43	0.16	[0.34, 0.62]	11.87%	< 0.05
	初浩楠	660	3	0.32	0.11	[0.25, 0.50]	39.07%
	其他	3666	15	0.45	0.24	[0.40, 0.67]	5.12%
	结合2份	1067	4	0.51	0.21	[0.33, 0.85]	3.96%
	结合3份及以上	2349	8	0.67	0.17	[0.59, 0.88]	2.97%
	知识水平
	高	2089	7	0.55	0.25	[0.36, 0.73]	2.61%	> 0.05
	中	899	4	0.58	0.26	[0.32, 0.82]	3.07%
	低	3031	11	0.49	0.14	[0.40, 0.56]	11.33%
垂直信任	主效应	8513	34	0.38	0.22	[0.34, 0.51]	5.74%
	调节效应
	东方	5289	21	0.39	0.25	[0.31, 0.55]	4.68%	> 0.05
	西方	3224	13	0.38	0.18	[0.31, 0.53]	8.96%
	测量手段
	McAllister	3323	12	0.28	0.16	[0.22, 0.43]	11.71%	< 0.05
	Robinson	331	2	0.34	0.07	[0.26, 0.49]	89.07%
	Schoorman, Mayer&Davis	787	4	0.58	0.17	[0.39, 0.82]	5.61%
	其他	2253	9	0.52	0.27	[0.36, 0.79]	2.62%
	结合2份	1415	5	0.29	0.10	[0.22, .042]	28.87%
	结合3份及以上	404	2	0.48	0.14	[0.36, 0.68]	25.34%
	知识水平
	高	562	2	0.49	0.34	[0.02, 0.96]	1.79%	> 0.05
	中	934	4	0.63	0.23	[0.40, 0.85]	2.96%
	低	1767	8	0.38	0.22	[0.23, 0.53]	7.10%
系统信任	主效应	6824	24	0.48	0.23	[0.43, 0.64]	4.06%
	调节效应
	东方	6414	21	0.48	0.22	[0.43, 0.64]	4.01%	> 0.05
	西方	410	3	0.40	0.37	[0.08, 1.04]	4.75%
	测量手段
	Robinson	454	2	0.68	0.13	[0.60, 0.92]	11.54%	< 0.05
	其他	3238	9	0.43	0.21	[0.32, 0.64]	3.92%
	结合2份	2097	8	0.49	0.24	[0.38, 0.71]	4.93%
	结合3份及以上	1035	5	0.50	0.28	[0.31, 0.87]	3.75%
	知识水平
	高	749	2	0.69	0.07	[0.59, 0.79]	14.09%	> 0.05
	中	529	2	0.82	0.07	[0.72, 0.91]	9.28%
	低	326	2	0.56	0.27	[0.19, 0.93]	3.94%