ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

›› 2010, Vol. 18 ›› Issue (5): 781-789.

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Impact and Its Mechanism of Intragroup Conflict on Team Effectiveness

XIANG Chang-Chun; LONG Li-Rong   

  1. School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
  • Received:2009-10-12 Revised:1900-01-01 Online:2010-05-15 Published:2010-05-15
  • Contact: XIANG Chang-Chun

Abstract: Conflict is one of the major challenges encountered by teams to work effectively. Researches on relationship between intra-group conflict and team effectiveness showed inconsistent results academically, which triggered discussion on mechanism of intra-group conflict on group effectiveness. Previous studies have revealed that group characteristics (mood, diversity, group norms and cultural value), group process (conflict management and trust) and task characteristics moderates the effect of conflict on the team effectiveness. It is recommended that future research should draw on following topics: (1) Impact of intra-group conflict on team effectiveness from causes of conflict perspective; (2) Conflict dynamics; (3) the activation effect of new group members’ conflict; and (3) Localization research based on Chinese culture.

Key words: team effectiveness, task conflict, relationship conflict, process conflict, team