ISSN 0439-755X
CN 11-1911/B

心理学报 ›› 2016, Vol. 48 ›› Issue (1): 48-58.doi: 10.3724/SP.J.1041.2016.00048

• 论文 • 上一篇    下一篇



  1. (1青少年网络心理与行为教育部重点实验室, 武汉 430079) (2华中师范大学心理学院, 武汉 430079)
    (3华侨大学工商管理学院, 泉州 362021)
  • 收稿日期:2015-02-03 发布日期:2016-01-25 出版日期:2016-01-25
  • 通讯作者: 马红宇, E-mail:; 谢菊兰, E-mail:
  • 基金资助:

    国家自然科学基金青年项目(31200795), 国家自然科学基金重大研究计划重点支持项目(91324201), 华中师范大学中央高校基本科研业务费项目(CCNU14Z02015)资助。

Relationship between working through information and communication technologies after hours and well-being among Chinese dual-earner couples:  A spillover-crossover perspective

MA Hongyu1,2; XIE Julan1,2; TANG Hanying1,2; SHEN Chuangang3; ZHANG Xiaoxiang1,2   

  1. (1 Key Laboratory of Adolescent Cyberpsychology and Behavior (CCNU), Ministry of Education, Wuhan 430079, China)
    (2 School of Psychology, Central China Normal University, Wuhan 430079, China)
    (3 College of Business Administration, Quanzhou 362021, China)
  • Received:2015-02-03 Online:2016-01-25 Published:2016-01-25
  • Contact: MA Hongyu, E-mail:; XIE Julan1, E-mail:


工作性通信工具使用(W_ICTs)是一种新兴的工作行为, 指员工在非工作时间使用通信工具处理工作。为帮助组织和个人从整体上了解W_ICTs对员工生活的影响并对其进行管理, 以278对配对调查数据为样本, 基于溢出?交叉效应视角探讨了W_ICTs与双职工夫妻幸福感的关系及作用机制。结构方程模型分析发现:丈夫和妻子的W_ICTs均可通过加剧个体的工作→家庭冲突、诱发夫妻之间的社会阻抑行为进而降低双方的幸福感, 同时也可通过促进个体的工作→家庭增益、抑制夫妻之间的社会阻抑行为进而提升双方的幸福感; 但整体而言, 妻子的W_ICTs会显著降低夫妻双方的幸福感, 而丈夫的W_ICTs不会显著影响夫妻双方的幸福感。研究提示, 组织在进行W_ICTs管理时, 应充分考虑其对女性员工的负向影响; 就员工个体而言, 男性和女性均可通过加强与配偶的沟通, 减少夫妻间的社会阻抑行为, 进而预防W_ICTs的不良影响, 促进W_ICTs的积极影响。

关键词: 工作性通信工具使用, 幸福感, 溢出?交叉效应, 社会阻抑行为


People are working around the clock communicating with one another on the electronic platform even after work. We examined the outcomes of Working through Information and Communication Technologies after Hours (W_ICTs), and attempted to delineate the mechanism of W_ICTs. Findings of previous researches on W_ICTs’ were inconsistent in terms of their impacts on people’s work and life, with some being positive while others being negative. This obscured people’s general perceptions of the possible effects of W_ICTs’, thus challenging our recommendation on the management of W_ICTs. Furthermore, previous studies on the mechanism of W_ICTs focused more on the impact on the individuals or the organizations, without considering the effect on individuals’ spouses. Most previous studies were also limited in the sense that they had been conducted in the western cultural context, with a lack of localized research in the Chinese culture. The present study based on the Spillover-Crossover Effect among dual-earner Chinese couples, therefore, is intended to fill the gap by investigating the positive and negative effects of W_ICTs on the well-being of both husbands and wives in China.
The study surveyed 278 Chinese dual-earner couples who had fixed working hours. They completed the W_ICTs scale, the work-to-family conflict scale, the work-to-family facilitation scale, the social undermining scale, the work satisfaction scale and the marital satisfaction scale. In the study, ‘whether the couples have children under the age of 18’ and ‘whether the couples’ parents help with the children’s housework’ were treated as control variables. The structural equation model, the dyadic data analysis method, and the bias corrected bootstrap method were used to examine the research hypotheses.
The results showed that: (1) W_ICTs was positively related to work-to-family conflict and work-to-family facilitation; (2) work-to-family conflict was positively related to spouses’ social undermining, while work-to-family facilitation was negatively related to it; (3) wives’ social undermining induced the same behavior of husbands, but not vice versa; (4) both wives’ and husbands’ well-being had a mutually significant positive impact on each other; (5) W_ICTs could aggravate work-to-family conflict and induce the social undermining between the couples, further reducing the couples’ well-being, simultaneously promoting work-to-family facilitation, reducing social undermining between the couples, further raising the couples’ well-being. On the whole, however, wives’ W_ICTs could reduce husbands’ well-being significantly, while husbands’ W_ICTs could not.
This study can provide guidance for organization management practices. From the perspective of the organization, as that W_ICTs can increase not only work-to-family conflict but also work-to-family facilitation, managers should cope with employees’ W_ICTs accordingly. From the perspective of employees, considering that the social undermining between the couples is an important mediator variable, employees can set boundaries of W_ICTs and communicate more with their spouses to inhibit W_ICTs’ negative influence. Furthermore, the result suggested that wives’ W_ICTs could reduce significantly their own and their husbands’ well-being, so organizations had better take into account female employees’ family role, when establishing border management or family friendly policies.

Key words: W_ICTs, well-being, spillover-crossover, social undermining