Advances in Psychological Science ›› 2020, Vol. 28 ›› Issue (12): 1989-1999.doi: 10.3724/SP.J.1042.2020.01989
• Conceptual Framework • Previous Articles Next Articles
JIN Xiangdong1,2(), FAN Xiucheng1, ZHU Huawei3, YUAN Jingbo4
Received:
2020-04-13
Online:
2020-12-15
Published:
2020-10-26
Contact:
JIN Xiangdong
E-mail:2676396377@qq.com
CLC Number:
JIN Xiangdong, FAN Xiucheng, ZHU Huawei, YUAN Jingbo. The mechanism and distribution trend of spillover effect of strong brand for advertising competition in traditional media[J]. Advances in Psychological Science, 2020, 28(12): 1989-1999.
溢出种类 | 概念 | 研究者 | 溢出方向 | 溢出条件作用机制 | 溢出对象 | 应对方式 |
---|---|---|---|---|---|---|
产品伤害危机溢出效应 | 产品伤害危机不仅损害危机品牌, 还可能溢出到竞争品牌, 形成溢出效应。 | 正向、 负向 | 产品属性相似、危机产品行业代表性、竞争产品相似性、企业声誉品牌熟悉度、品牌承诺、品牌联想。溢出效应发生方向取决于产品属性与危机品牌属性的相似性。 | 产品非危机属性、 同类产品中非危机产品、竞争产品和产品品类 | 澄清或 默认 | |
共同品牌(Umbrella Branding) 溢出效应 | 消费者对品牌的偏好可以跨越产品品类在具有同一品牌的不同产品间存在。 | 正向 | 共同品牌一方面可以提高顾客对产品质量的期望, 另一方面可以减少消费者风险。对已有的老产品的质量的感知可以影响到顾客对具有同样品牌的新产品的质量感知。 | 相同品牌不同品类产品 | 扩大同一品牌下的产品类别 | |
广告溢出 效应 | 一个企业的广告不仅会对本企业产品的市场需求产生促进作用, 而且对其它企业产品的市场需求也会产生促进影响。 | 正向、 负向 | 广告可以扩大行业市场份额, 也可以对其他品牌市场份额进行瓜分, 在产品同质的情况下, 广告导致零售商们互相“搭便车”。 | 同类产品 | 根据广告溢出方向采用不同广告策略 | |
企业社会责任声誉溢出效应 | 企业的社会责任行为跨越企业边界, 对其他企业的社会责任声誉产生影响。 | 正向、 负向 | 溢出效应的方向和强度大小受到发讯企业和受讯企业的相似度、议题卷入程度、澄清策略的影响。 | 其他企业 | 澄清策略 | |
竞争性品牌间溢出效应 | 消费者对于一个品牌感知到的印象可以影响到其他的竞争性品牌。 | 正向、 负向 | 产品属性或性能具有高度相似性, 会使得在消费者记忆中具有很强的链接, 消费者很容易激活这些链接, 导致消费者对竞争性品牌有较强的可获得性、可诊断性, 进而导致溢出效应。 | 竞争品牌 | 根据溢出方向, 调整产品属性 | |
强势品牌广告竞争的溢出效应 | 强势品牌广告竞争对弱势品牌具有溢出。 | 负向 (正向?) | 作用机制未知 | 弱势品牌 | 弱势品牌应对策略未知 |
溢出种类 | 概念 | 研究者 | 溢出方向 | 溢出条件作用机制 | 溢出对象 | 应对方式 |
---|---|---|---|---|---|---|
产品伤害危机溢出效应 | 产品伤害危机不仅损害危机品牌, 还可能溢出到竞争品牌, 形成溢出效应。 | 正向、 负向 | 产品属性相似、危机产品行业代表性、竞争产品相似性、企业声誉品牌熟悉度、品牌承诺、品牌联想。溢出效应发生方向取决于产品属性与危机品牌属性的相似性。 | 产品非危机属性、 同类产品中非危机产品、竞争产品和产品品类 | 澄清或 默认 | |
共同品牌(Umbrella Branding) 溢出效应 | 消费者对品牌的偏好可以跨越产品品类在具有同一品牌的不同产品间存在。 | 正向 | 共同品牌一方面可以提高顾客对产品质量的期望, 另一方面可以减少消费者风险。对已有的老产品的质量的感知可以影响到顾客对具有同样品牌的新产品的质量感知。 | 相同品牌不同品类产品 | 扩大同一品牌下的产品类别 | |
广告溢出 效应 | 一个企业的广告不仅会对本企业产品的市场需求产生促进作用, 而且对其它企业产品的市场需求也会产生促进影响。 | 正向、 负向 | 广告可以扩大行业市场份额, 也可以对其他品牌市场份额进行瓜分, 在产品同质的情况下, 广告导致零售商们互相“搭便车”。 | 同类产品 | 根据广告溢出方向采用不同广告策略 | |
企业社会责任声誉溢出效应 | 企业的社会责任行为跨越企业边界, 对其他企业的社会责任声誉产生影响。 | 正向、 负向 | 溢出效应的方向和强度大小受到发讯企业和受讯企业的相似度、议题卷入程度、澄清策略的影响。 | 其他企业 | 澄清策略 | |
竞争性品牌间溢出效应 | 消费者对于一个品牌感知到的印象可以影响到其他的竞争性品牌。 | 正向、 负向 | 产品属性或性能具有高度相似性, 会使得在消费者记忆中具有很强的链接, 消费者很容易激活这些链接, 导致消费者对竞争性品牌有较强的可获得性、可诊断性, 进而导致溢出效应。 | 竞争品牌 | 根据溢出方向, 调整产品属性 | |
强势品牌广告竞争的溢出效应 | 强势品牌广告竞争对弱势品牌具有溢出。 | 负向 (正向?) | 作用机制未知 | 弱势品牌 | 弱势品牌应对策略未知 |
[1] | 段淳林, 杨恒. (2018). 数据、模型与决策: 计算广告的发展与流变. 新闻大学, 5(1), 128-136. |
[2] | 范宝财, 杨洋, 李蔚. (2014). 产品伤害危机属性对横向溢出效应的影响研究——产品相似性和企业声誉的调节作用. 商业经济与管理, 277(11), 21-30. |
[3] | 方正, 杨洋, 李蔚, 蔡静. (2013). 产品伤害危机溢出效应的发生条件和应对策略研究——预判和应对其它品牌引发的产品伤害危机. 南开管理评论, 16(6), 19-27. |
[4] | 费显政, 李陈微, 周舒华. (2010). 一损俱损还是因祸得福?——企业社会责任声誉溢出效应研究. 管理世界, (4), 74-82. |
[5] | 姜智彬, 戚君秋. (2020). 学习、生成与反馈:基于动觉智能图式理论的广告智能创作. 新闻大学, 166(2), 102-119. |
[6] | 晋向东, 张广玲, 谷传华, 曹晶, 魏华, 谢志鹏, 段朝辉. (2018). 强势品牌广告竞争的溢出效应. 心理学报, 50(6), 678-692. |
[7] | 王晓玉. (2012). 产品危机对危机品牌竞争对手的溢出效应研究述评与展望. 外国经济与管理, 34(2), 58-64. |
[8] | 张锋, 邹鹏, 于渤. (2016). 附属产品促销定价对消费者价格评估的影响: 产品涉入度的调节作用. 管理评论, 28 (10), 141-152. |
[9] | 张海潮. (2002). 广告竞争. 北京: 北京广播学院出版社. |
[10] |
Ahluwalia, R., Unnava, H. R., & Burnkrant, R. E. (2001). The moderating role of commitment on the spillover effect of marketing communications. Journal of Marketing Research, 38(4), 458-470.
doi: 10.1509/jmkr.38.4.458.18903 URL |
[11] |
Anderson, E. T., & Simester, D. (2013). Advertising in a competitive market: The role of product standards, customer learning, and switching costs. Journal of Marketing Research, 50(4), 489-504.
doi: 10.1509/jmr.11.0538 URL |
[12] |
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or fun: Measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20(4), 644-656.
doi: 10.1086/jcr.1994.20.issue-4 URL |
[13] | Bagwell, K. (2007). The economic analysis of advertising. Handbook of Industrial Organization, 28, 1701-1749 |
[14] |
Bettman, J. R., & Sujan, M. (1987). Effects of framing on evaluation of comparable and noncomparable alternatives by expert and novice consumers. Journal of Consumer Research, 14(3), 141-154.
doi: 10.1086/jcr.1987.14.issue-2 URL |
[15] |
Blake, T., Nosko, C., & Tadelis, S. (2013). Consumer heterogeneity and paid search effectiveness: A large scale field experiment. Econometrica, 83, 155-174.
doi: 10.3982/ECTA12423 URL |
[16] |
Chen, R., & He, F. (2003). Examination of brand knowledge, perceived risk and consumers' intention to adopt an online retailer. Total Quality Management and Business Excellence, 14(6), 677-693.
doi: 10.1080/1478336032000053825 URL |
[17] | Chiou, L., & Tucker, C. (2011). How do restrictions on advertising affect consumer search? Retrieved June 10, 2019, from https://ssrn.com/abstract=1542934 |
[18] |
Clarke, D. G. (1973). Sales-advertising cross-elasticities and advertising competition. Journal of Marketing Research, 10(3), 250-261.
doi: 10.1177/002224377301000305 URL |
[19] |
Collins, A. M., & Loftus,E. F. (1975). A spreading activation theory of semantic processing. Psychological Review, 82(6), 407-428.
doi: 10.1037/0033-295X.82.6.407 URL |
[20] |
Cotte, J., Chowdhury, T. G., Ratneshwar, S. & Ricci, L. M. (2006). Pleasure or utility? Time planning style and web usage behaviors. Journal of Interactive Marketing, 20(1), 45-57.
doi: 10.1002/dir.20055 URL |
[21] |
Dahlen, M., & Lange, F. (2006). A disaster is contagious: How a brand in crisis affects other brands. Journal of Advertising Research, 46(4), 388-397.
doi: 10.2501/S0021849906060417 URL |
[22] |
Erdem,T., & Sun,B. H. (2002). An empirical investigation of the spillover effects of advertising and sales promotions in umbrella branding. Journal of Marketing Research, 39(4), 408-420.
doi: 10.1509/jmkr.39.4.408.19120 URL |
[23] |
Erdem,T., & Winer,R. S. (1999). Econometric modeling of competition: A multi-category choice-based mapping approach. Journal of Econometrics, 89(1-2), 159-175.
doi: 10.1016/S0304-4076(98)00059-1 URL |
[24] |
Farr, S. J., Tremblay, V. J., & Tremblay, C. H. (2001). The welfare effect of advertising restrictions in the U.S. cigarette industry. Review of Industrial Organization, 18(2), 147-160.
doi: 10.1023/A:1007801608741 URL |
[25] | Fazio, R. H. (1989). On the power and functionality of attitudes: The role of attitude accessibility. Attitude Structure and Function, 153-179. |
[26] |
Feldman, J. M., & Lynch,J. G. (1988). Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. Journal of Applied Psychology, 73(3), 421-435.
doi: 10.1037/0021-9010.73.3.421 URL |
[27] |
Goldfarb,A., & Tucker,C. E. (2011). Search engine advertising: Channel substitution when pricing ads to context. Management Science, 57(3), 458-470.
doi: 10.1287/mnsc.1100.1287 URL |
[28] |
Hoeffler,S., & Keller,K. L. (2003). The marketing advantages of strong brands. Journal of Brand Management, 10(6), 421-445.
doi: 10.1057/palgrave.bm.2540139 URL |
[29] |
Holbrook, M. B., & Hirschman,E. C. (1982). The experiential aspects of consumption: Consumer fantasies, feelings, and fun. Journal of Consumer Research, 9(2), 132-140.
doi: 10.1086/jcr.1982.9.issue-2 URL |
[30] |
Janakiraman, R., Sismeiro, C., & Dutta, S. (2009). Perception spillovers across competing brands: A disaggregate model of how and when. Journal of Marketing Research, 46(4), 467-481.
doi: 10.1509/jmkr.46.4.467 URL |
[31] | Johnson, G., Lewis, R. A., & Reiley, D. H. (2015). Location, location, location: Repetition and proximity increase advertising effectiveness. Retrieved June 12, 2016, from https://ssrn.com/abstract=2268215, |
[32] |
Kalyanaram, G., & Urban, G. L. (1992). Dynamic effects of the order of entry on market share, trial penetration, and repeat purchases for frequently purchased consumer goods. Marketing Science, 11(3), 235-250.
doi: 10.1287/mksc.11.3.235 URL |
[33] |
Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of marketing, 57(1), 1-22
doi: 10.1177/002224299305700401 URL |
[34] | Korkofingas, C., & Ang, L. (2010). Spillover: The effects of product recall on private labels versus national brands. Paper presented at the Australian and New Zealand Marketing Academy Conference (2010), Christchurch, New Zealand. |
[35] | Lewis, R., & Nguyen, D. (2015). Display advertising’s competitive spillovers to consumer search. Qualitative Marketing and Economics, 13(2), 93-115. |
[36] |
Lewis, R. A., & Reiley,D. H. (2014). Online ads and offline sales: Measuring the effect of retail advertising via a controlled experiment on Yahoo! Quantitative Marketing and Economics, 12(3), 235-266.
doi: 10.1007/s11129-014-9146-6 URL |
[37] |
Louisa, H., & McCann, K. (2008). An Integrated model of advertising clutter in offline and online media. International Journal of Advertising, 27(4), 569-592.
doi: 10.2501/S0265048708080153 URL |
[38] | Manchanda, P., Asim, A., & Sunil, G. (2000). Multi-category branding effects: Shopping trip based analysis. Paper presented at the Marketing Science Conference, University of California Los Angeles. |
[39] |
Miyazaki, A. D., Grewal, D., & Goodstein, R. C. (2005). The effect of multiple extrinsic cues on quality perceptions: A matter of consistency. Journal of Consumer Research, 32(1), 146-153.
doi: 10.1086/jcr.2005.32.issue-1 URL |
[40] | Montgomery, C. A., & Wernerfelt, B. (1992). Risk reduction and umbrella branding. Journal of Business, 65(1), 31-50. |
[41] | Obermiller, C., Spangenberg, E., & MacLachlan, D. L. (2005). Ad skepticism: The Consequences of Disbelief. Journal of Advertising, 34(3), 7-17. |
[42] |
Page,C., & Herr,P. M. (2002). An investigation of the processes by which product design and brand strength interact to determine initial affect and quality judgments. Journal of Consumer Psychology, 12(2), 133-147.
doi: 10.1207/S15327663JCP1202_06 URL |
[43] | Pratkanis, A. R., Breckler, S. J., & Greenwald, A. G. (1998). Attitude structure and function. The handbook of social psychology. 269-322. |
[44] | Roehm, M. L., & Tybout,A. M. (2006). When will a brand scandal spill over, and how should competitors respond? Journal of Marketing Research, 43(3), 66-73. |
[45] |
Relly, R. J., & Hoffer,G. E. (1983). Will retarding the information flow on automobile recalls affect consumer demand? Economic Inquiry, 21(6), 444-447.
doi: 10.1111/ecin.1983.21.issue-3 URL |
[46] | Sahni,N. S. (2013. Advertising spillovers: Field-experiment evidence and implications for returns from advertising. Retrieved June 11, 2018, from http://cn.bing.com/search?q= Advertising spillovers: Field-experiment evidence and implications for returns from advertising. |
[47] |
Shapiro, B. (2016). Positive spillovers and free riding in advertising of prescription pharmaceuticals: The case of antidepressants. Journal of Political Economy, 126(1), 1-57.
doi: 10.1086/695476 URL |
[48] |
Simonin, B. L., & Ruth,J. A. (1998). Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes. Journal of Marketing Research, 35(1), 30-42.
doi: 10.1177/002224379803500105 URL |
[49] | Sinkinson, M., & Starc, A. (2014. Consumer advertising competition in prescription drugs. Retrieved May 5, 2017, from http://cn.bing.com/search?q=Consumer advertising competition in prescription drugs |
[50] |
Tommaso, A., & Samuele, M. (2012). ‘Perceived’ competition and performance in Italian secondary schools: New evidence from OECD-PISA 2006. British Educational Research Journal, 38(5), 841-858.
doi: 10.1080/01411926.2011.588314 URL |
[51] |
Tversky, A. (1977). Features of similarity. Psychological Review, 84(4), 327-352.
doi: 10.1037/0033-295X.84.4.327 URL |
[52] |
Varian,H. R. (2006. Advertising commodities can be tricky, but it does pay off. The New York Times. Retrieved May 3, 2008, from http://cn.bing.com/search?q= Advertising commodities can be tricky, but it does pay off
URL pmid: 17061344 |
[53] | Wernerfelt, B. (1988). Umbrella branding as a signal of new product quality: An example of signalling by posting a bond. Journal of Economics, 19(3), 458-466. |
[54] | Wilkie, W. L., & Farris,P. W. (1975). Comparison advertising: Problems and potential. Journal of Marketing, (9), 7-15. |
[55] |
Woodside, A. G., & Walser,M. G. (2007). Building strong brands in retailing. Journal of Business Research, 60(1), 1-10.
doi: 10.1016/j.jbusres.2006.09.009 URL |
[1] | YAN Yu, ZHONG Jinghong. Workplace cyber incivility: The spillover and anti-spillover mechanisms between the reality and the virtual world [J]. Advances in Psychological Science, 2018, 26(12): 2204-2215. |
Viewed | ||||||
Full text |
|
|||||
Abstract |
|
|||||