关键词: 情绪调节, 工作倦怠, 组织支持, 领导, 情感文化

Abstract: Emotion regulation is a key predicator of burnout. Empirical studies show that suppressing negative emotions and surface acting contribute much to burnout; emotional intelligence and job autonomy moderate the relationship between emotion regulation and burnout. Recent researches have also focused on the theoretical explanation how emotion regulation impacts on burnout based on the theories of facial expression, conservation of resource and social function accounts of emotion. This article reviews the literature and provides an integrated framework to improve the understanding of the impacts of emotion regulation on burnout. Moreover, organizational support, leaders’ behavior and emotional culture are proposed to be new moderators of relationship between emotion regulation and burnout. HRM practices are presumed to be interventions to alleviate burnout.

Key words: emotion regulation, job burnout, organizational suppport, leader, emotional culture