心理科学进展 ›› 2022, Vol. 30 ›› Issue (8): 1759-1769.doi: 10.3724/SP.J.1042.2022.01759
收稿日期:
2021-11-16
出版日期:
2022-08-15
发布日期:
2022-06-23
通讯作者:
刘薇
E-mail:liuwei@cufe.edu.cn
基金资助:
Received:
2021-11-16
Online:
2022-08-15
Published:
2022-06-23
Contact:
LIU Wei
E-mail:liuwei@cufe.edu.cn
摘要:
在复杂变化的市场环境中, 在我国实施创新驱动战略的背景下, 企业的长远发展需要依赖于团队创新以建立独特竞争优势。通过对已有团队反思与创新关系研究的梳理, 发现了二者间关系的黑箱, 理论认为回顾过去能够带来新思想和新变化, 然而针对其如何实现的过程机制的实证研究却十分匮乏。基于此, 在传统的行动后反思的思想基础上, 本研究提出团队行动中反思在概念内涵和实证测量上的区别, 检验行动中反思和行动后反思在不同创新阶段的差异性作用, 动态性分析创意形成和创意实施的行为结果, 通过整合动机性信息加工理论和情绪的社会功能视角, 提出认知层面的信息处理和情感层面的团队情绪这两种机制的耦合方式, 构建团队反思影响创新的整体模型, 并深入探讨影响作用的过程机制和边界条件, 以及对各阶段关系上情境因素的调节作用进行全面的分析, 为反思与创新理论和实践做出贡献。
中图分类号:
刘薇, 沈晓玲. (2022). 团队行动中反思与团队创新关系研究的动态视角——认知与情绪的双元路径. 心理科学进展 , 30(8), 1759-1769.
LIU Wei, SHEN Xiaoling. (2022). A dynamic perspective on the relationship between team reflection-in-action and innovation: A moderated mediation model integrating cognition and emotion. Advances in Psychological Science, 30(8), 1759-1769.
[1] | 陈万思, 周卿钰, 杨朦晰, 张昱城, 钟琳. (2019). 基于跨层双中介模型的知识服务团队认同对团队绩效的影响过程研究. 管理学报, 16(8), 1153-1160. |
[2] | 刘新梅, 陈超. (2017). 团队动机氛围对团队创造力的影响路径探析——基于动机性信息加工视角. 科学学与科学技术管理, 38(10), 170-180. |
[3] | 倪旭东, 周琰喆. (2017). 群体情感基调——团队认知的互补性概念. 科技进步与对策, 34(3), 152-160. |
[4] | 宁天放. (2015). 团队情绪、团队后援行为与团队绩效的关系. 人力资源管理, (1), 132-133. |
[5] | 王智宁, 刘梦丽, 李晓磊. (2019). 团队反思对员工创新行为的影响——一个跨层次被调节的中介模型. 软科学, 33(11), 64-68+74. |
[6] | 魏昕, 张志学. (2018). 团队的和谐型创新激情: 前因、结果及边界条件. 管理世界, 34(7), 100-113+184. |
[7] | 袁庆宏, 张华磊, 王震, 黄勇. (2015). 研发团队跨界活动对团队创新绩效的“双刃剑”效应——团队反思的中介作用和授权领导的调节作用. 南开管理评论, 18(3), 13-23. |
[8] | Amabile T. M., Conti R., Coon H., Lazenby J., & Herron M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39(5), 1154-1184. |
[9] |
Amabile T. M., & Pratt M. G. (2016). The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning. Research in Organizational Behavior, 36, 157-183.
doi: 10.1016/j.riob.2016.10.001 URL |
[10] |
Ancona D. G., & Caldwell D. F. (1992). Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly, 37(4), 634-665.
doi: 10.2307/2393475 URL |
[11] |
Anderson N., Potočnik K., & Zhou J. (2014). Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework. Journal of Management, 40(5), 1297-1333.
doi: 10.1177/0149206314527128 URL |
[12] |
Baer M. (2012). Putting creativity to work: The implementation of creative ideas in organizations. Academy of Management Journal, 55(5), 1102-1119.
doi: 10.5465/amj.2009.0470 URL |
[13] |
Bandura A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50(2), 248-287.
doi: 10.1016/0749-5978(91)90022-L URL |
[14] | Baruah J., & Paulus P. B. (2009). Enhancing group creativity:The search for synergy. In E. A. Mannix, J. A. Goncalp, & M. A. Neale (Eds.), Creativity in groups (pp. 29-56). Emerald Group Publishing Limited. |
[15] |
Bottger P. C., & Yetton P. W. (1987). Improving group performance by training in individual problem solving. Journal of Applied Psychology, 72(4), 651-657.
doi: 10.1037/0021-9010.72.4.651 URL |
[16] |
Breugst N., Preller R., Patzelt H., & Shepherd D. A. (2018). Information reliability and team reflection as contingencies of the relationship between information elaboration and team decision quality. Journal of Organizational Behavior, 39(10), 1314-1329.
doi: 10.1002/job.2298 URL |
[17] |
Chen X., Liu J., Zhang H., & Kwan H. K. (2019). Cognitive diversity and innovative work behaviour: The mediating roles of task reflexivity and relationship conflict and the moderating role of perceived support. Journal of Occupational and Organizational Psychology, 92(3), 671-694.
doi: 10.1111/joop.12259 URL |
[18] |
Cole M. S., Walter F., & Bruch H. (2008). Affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study. Journal of Applied Psychology, 93(5), 945-958.
doi: 10.1037/0021-9010.93.5.945 URL |
[19] | Collins A. L., Lawrence S. A., Troth A. C., & Jordan P. J. (2013). Group affective tone: A review and future research directions. Journal of Organizational Behavior, 34(S1), S43-S62. |
[20] |
De Dreu C. K. W. (2002). Team innovation and team effectiveness: The importance of minority dissent and reflexivity. European Journal of Work and Organizational Psychology, 11(3), 285-298.
doi: 10.1080/13594320244000175 URL |
[21] |
De Dreu C. K. W. (2007). Cooperative outcome interdependence, task reflexivity, and team effectiveness: A motivated information processing perspective. Journal of Applied Psychology, 92(3), 628-638.
doi: 10.1037/0021-9010.92.3.628 URL |
[22] |
De Dreu C. K. W., Nijstad B. A., & van Knippenberg D. (2008). Motivated information processing in group judgment and decision making. Personality and Social Psychology Review, 12(1), 22-49.
doi: 10.1177/1088868307304092 URL |
[23] |
Edmondson A. C., Dillon J. R., & Roloff K. S. (2007). 6 three perspectives on team learning: Outcome improvement, task Mastery, and group process. The Academy of Management Annals, 1(1), 269-314.
doi: 10.5465/078559811 URL |
[24] | Farnese M. L., & Livi S. (2016). How reflexivity enhances organizational innovativeness: The mediation role of team support for innovation and individual commitment. Knowledge Management Research & Practice, 14(4), 525-536. |
[25] | Frijda N. H., & Mesquita B. (1994). The social roles and functions of emotions. In S. Kitayama & H. R. Markus (Eds.), Emotion and culture: Empirical studies of mutual influence (pp. 51-87). American Psychological Association. |
[26] |
George J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75(2), 107-116.
doi: 10.1037/0021-9010.75.2.107 URL |
[27] | George J. M., & King E. B. (2007). Potential pitfalls of affect convergence in teams:Functions and dysfunctions of group affective tone. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Affect and Groups (pp. 97-123). Emerald Group Publishing Limited. |
[28] | Gersick C. J. (1988). Time and transition in work teams: Toward a new model of group development. Academy of Management Journal, 31(1), 9-41. |
[29] |
Härtel C. E., Gough H., & Härtel G. F. (2006). Service providersʼ use of emotional competencies and perceived workgroup emotional climate to predict customer and provider satisfaction with service encounters. International Journal of Work Organisation and Emotion, 1(3), 232-254.
doi: 10.1504/IJWOE.2006.010790 URL |
[30] |
Hinsz V. B., Tindale R. S., & Vollrath D. A. (1997). The emerging conceptualization of groups as information processors. Psychological Bulletin, 121(1), 43-64.
pmid: 9000891 |
[31] |
Hirokawa R. Y. (1990). The role of communication in group decision-making efficacy: A task-contingency perspective. Small Group Research, 21(2), 190-204.
doi: 10.1177/1046496490212003 URL |
[32] |
Ilies R., Wagner D. T., & Morgeson F. P. (2007). Explaining affective linkages in teams: Individual differences in susceptibility to contagion and individualism-collectivism. Journal of Applied Psychology, 92(4), 1140-1148.
doi: 10.1037/0021-9010.92.4.1140 URL |
[33] |
Jiang Y., & Chen C. C. (2018). Integrating knowledge activities for team innovation: Effects of transformational leadership. Journal of Management, 44(5), 1819-1847.
doi: 10.1177/0149206316628641 URL |
[34] | Kakar A. K. (2018). Investigating the synergistic and antagonistic impacts of outcome interdependence, shared vision and team reflexivity on innovation in software development projects. International Journal of Innovation Management, 22(06), 1850050. |
[35] |
Knight A. P., & Eisenkraft N. (2015). Positive is usually good, negative is not always bad: The effects of group affect on social integration and task performance. Journal of Applied Psychology, 100(4), 1214-1227.
doi: 10.1037/apl0000006 URL |
[36] | Kolb D. (1984). Experiential learning: Experience as the source of learning and development. Prentice Hall, Englewood Cliffs, NJ. |
[37] |
Konradt U., Otte K. P., Schippers M. C., & Steenfatt C. (2016). Reflexivity in teams: A review and new perspectives. The Journal of Psychology, 150(2), 153-174.
doi: 10.1080/00223980.2015.1050977 URL |
[38] |
Kruglanski A. W., & Webster D. M. (1996). Motivated closing of the mind: “Seizing” and “freezing”. Psychological Review, 103(2), 263-174.
pmid: 8637961 |
[39] |
Larson Jr J. R., & Christensen C. (1993). Groups as problem‐solving units: Toward a new meaning of social cognition. British Journal of Social Psychology, 32(1), 5-30.
doi: 10.1111/j.2044-8309.1993.tb00983.x URL |
[40] |
Liang J., Shu R., & Farh C. I. (2019). Differential implications of team member promotive and prohibitive voice on innovation performance in research and development project teams: A dialectic perspective. Journal of Organizational Behavior, 40(1), 91-104.
doi: 10.1002/job.2325 |
[41] |
Locke E. A., & Latham G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705-717.
doi: 10.1037/0003-066X.57.9.705 URL |
[42] |
Maier N. R., & Solem A. R. (1962). Improving solutions by turning choice situations into problems. Personnel Psychology, 15(2), 151-157.
doi: 10.1111/j.1744-6570.1962.tb01857.x URL |
[43] |
Meier L. L., Cho E., & Dumani S. (2016). The effect of positive work reflection during leisure time on affective well-being: Results from three diary studies. Journal of Organizational Behavior, 37(2), 255-278.
doi: 10.1002/job.2039 URL |
[44] |
Menges J. I., & Kilduff M. (2015). Group emotions: Cutting the Gordian knots concerning terms, levels of analysis, and processes. Academy of Management Annals, 9(1), 845-928.
doi: 10.5465/19416520.2015.1033148 URL |
[45] | Moreland R. L., & McMinn J. G. (2010). Group reflexivity and performance. In S. R. Thye & E. J. Lawler (Eds.). Advances in group processes (pp. 63-95). Emerald Group Publishing Limited. |
[46] |
Nijstad B. A., & de Dreu C. K. (2012). Motivated information processing in organizational teams: Progress, puzzles, and prospects. Research in Organizational Behavior, 32, 87-111.
doi: 10.1016/j.riob.2012.11.004 URL |
[47] |
Otte K. P., Konradt U., Garbers Y., & Schippers M. C. (2017). Development and validation of the REMINT: A reflection measure for individuals and teams. European Journal of Work and Organizational Psychology, 26(2), 299-313.
doi: 10.1080/1359432X.2016.1261826 URL |
[48] |
Paulus P. B., & Yang H. C. (2000). Idea generation in groups: A basis for creativity in organizations. Organizational Behavior and Human Decision Processes, 82(1), 76-87.
doi: 10.1006/obhd.2000.2888 URL |
[49] |
Prussia G. E., & Kinicki A. J. (1996). A motivational investigation of group effectiveness using social-cognitive theory. Journal of Applied Psychology, 81(2), 187-198.
doi: 10.1037/0021-9010.81.2.187 URL |
[50] |
Rauter S., Weiss M., & Hoegl M. (2018). Team learning from setbacks: A study in the context of start‐up teams. Journal of Organizational Behavior, 39(6), 783-795.
doi: 10.1002/job.2278 URL |
[51] |
Schaubroeck J., Carmeli A., Bhatia S., & Paz E. (2016). Enabling team learning when members are prone to contentious communication: The role of team leader coaching. Human Relations, 69(8), 1709-1727.
doi: 10.1177/0018726715622673 URL |
[52] |
Schepers J., & Wetzels M. (2007). A meta-analysis of the technology acceptance model: Investigating subjective norm and moderation effects. Information & Management, 44(1), 90-103.
doi: 10.1016/j.im.2006.10.007 URL |
[53] |
Schippers M. C., Den Hartog D. N., & Koopman P. L. (2007). Reflexivity in teams: A measure and correlates. Applied Psychology, 56(2), 189-211.
doi: 10.1111/j.1464-0597.2006.00250.x URL |
[54] |
Schippers M. C., Den Hartog D. N., Koopman P. L., & Wienk J. A. (2003). Diversity and team outcomes: The moderating effects of outcome interdependence and group longevity and the mediating effect of reflexivity. Journal of Organizational Behavior, 24(6), 779-802.
doi: 10.1002/job.220 URL |
[55] |
Schippers M. C., Homan A. C., & van Knippenberg D. (2012). To reflect or not to reflect: Prior team performance as a boundary condition of the effects of reflexivity on learning and final team performance. Journal of Organizational Behavior, 34(1), 6-23.
doi: 10.1002/job.1784 URL |
[56] |
Schippers M. C., West M. A., & Dawson J. F. (2015). Team reflexivity and innovation: The moderating role of team context. Journal of Management, 41(3), 769-788.
doi: 10.1177/0149206312441210 URL |
[57] |
Schmutz J. B., & Eppich W. J. (2017). Promoting learning and patient care through shared reflection: A conceptual framework for team reflexivity in health care. Academic Medicine, 92(11), 1555-1563.
doi: 10.1097/ACM.0000000000001688 pmid: 28445215 |
[58] |
Schmutz J. B., Lei Z., Eppich W. J., & Manser T. (2018). Reflection in the heat of the moment: The role of in-action team reflexivity in health care emergency teams. Journal of Organizational Behavior, 39(6), 749-765.
doi: 10.1002/job.2299 URL |
[59] | Schön D. A. (1983). The reflective practitioner: How professionals think in action. New York: Basic Books. (Reprinted in 1995). |
[60] |
Shin Y., Kim M., & Lee S. H. (2019). Positive group affective tone and team creative performance and change- oriented organizational citizenship behavior: A moderated mediation model. The Journal of Creative Behavior, 53(1), 52-68.
doi: 10.1002/jocb.166 URL |
[61] | Skilton P. F., & Dooley K. J. (2010). The effects of repeat collaboration on creative abrasion. Academy of Management Review, 35(1), 118-134. |
[62] | Sole D., & Edmondson A. (2002). Situated knowledge and learning in dispersed teams. British Journal of Management, 13(S2), S17-S34. |
[63] |
Somech A. (2006). The effects of leadership style and team process on performance and innovation in functionally heterogeneous teams. Journal of Management, 32(1), 132-157.
doi: 10.1177/0149206305277799 URL |
[64] |
Suifan T. S., Alhyari S., & Sweis R. J. (2020). A moderated mediation model of intragroup conflict. International Journal of Conflict Management, 31(1), 91-114.
doi: 10.1108/IJCMA-05-2019-0084 URL |
[65] |
Super J. F., Li P., Ishqaidef G., & Guthrie J. P. (2016). Group rewards, group composition and information sharing: A motivated information processing perspective. Organizational Behavior and Human Decision Processes, 134, 31-44.
doi: 10.1016/j.obhdp.2016.04.002 URL |
[66] | Swift T. A., & West M. A. (1998). Reflexivity and group processes: Research and practice. ESRC Centre for Organization and Innovation. |
[67] |
Ten Brummelhuis L. L., & Bakker A. B. (2012). A resource perspective on the work-home interface: The work-home resources model. American Psychologist, 67(7), 545-556.
doi: 10.1037/a0027974 pmid: 22506688 |
[68] | Tjosvold D., Tang M. M., & West M. (2004). Reflexivity for team innovation in China: The contribution of goal interdependence. Group & Organization Management, 29(5), 540-559. |
[69] |
Todt G., Weiss M., & Hoegl M. (2018). Mitigating negative side effects of innovation project terminations: The role of resilience and social support. Journal of Product Innovation Management, 35(4), 518-542.
doi: 10.1111/jpim.12426 URL |
[70] |
van Kleef G. A., Heerdink M. W., & Homan A. C. (2017). Emotional influence in groups: The dynamic nexus of affect, cognition, and behavior. Current Opinion in Psychology, 17, 156-161.
doi: 10.1016/j.copsyc.2017.07.017 URL |
[71] |
Wang Z., Meng L., & Cai S. A. (2019). Servant leadership and innovative behavior: A moderated mediation. Journal of Managerial Psychology, 34(8), 505-518.
doi: 10.1108/JMP-11-2018-0499 URL |
[72] | West M. (1996). Reflexivity and work group effectiveness: A conceptual integration (pp. 555-579). John Wiley & Sons, Ltd. |
[73] | West M. A. (2000). Reflexivity, revolution and innovation in work teams. In M. Beyerlein, D. Johnson & S. Beyerlein (Eds.). Product development teams (pp. 1-29). Stanford USA: Jai Press. |
[74] |
West M. A. (2002). Sparkling fountains or stagnant ponds: An integrative model of creativity and innovation implementation in work groups. Applied psychology, 51(3), 355-387.
doi: 10.1111/1464-0597.00951 URL |
[75] |
Widmann A., Mulder R. H., & König C. (2019). Team learning behaviours as predictors of innovative work behaviour-a longitudinal study. Innovation, 21(2), 298-316.
doi: 10.1080/14479338.2018.1530567 URL |
[76] | Widmer P. S., Schippers M. C., & West M. A. (2009). Recent developments in reflexivity research: A review. Psychology of Everyday Activity, 2(2), 2-11. |
[77] |
Wiedow A., & Konradt U. (2011). Two-dimensional structure of team process improvement: Team reflection and team adaptation. Small Group Research, 42(1), 32-54.
doi: 10.1177/1046496410377358 URL |
[1] | 肖素芳, 徐正丽. 领导纳谏内涵及其对工作行为的影响:基于调节焦点理论的视角[J]. 心理科学进展, 2023, 31(5): 697-708. |
[2] | 张辉华. 社会网络视角的团队情绪智力[J]. 心理科学进展, 2021, 29(8): 1381-1395. |
[3] | 李倩, 龚诗阳, 李超凡. 团队文化多样性对团队创新的影响及作用机制[J]. 心理科学进展, 2019, 27(9): 1521-1539. |
[4] | 黄敏学;冯小亮;谢亭亭. 消费者态度的新认知:二元化的矛盾态度[J]. 心理科学进展, 2010, 18(6): 987-996. |
[5] | 刘雪峰;张志学. 认知闭合需要研究评述[J]. 心理科学进展, 2009, 17(1): 51-55. |
[6] | 汤超颖;李贵杰;徐联仓 . 团队情绪研究述评及展望[J]. 心理科学进展, 2008, 16(6): 926-932. |
阅读次数 | ||||||
全文 |
|
|||||
摘要 |
|
|||||