ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2024, Vol. 32 ›› Issue (5): 754-770.doi: 10.3724/SP.J.1042.2024.00754

• 研究构想 • 上一篇    下一篇

区分还是融合?虚拟化团队工作模式下的员工工作-家庭平衡策略

严鸣, 郑石   

  1. 暨南大学管理学院, 广州 510632
  • 收稿日期:2023-11-06 出版日期:2024-05-15 发布日期:2024-03-05
  • 通讯作者: 郑石, E-mail: zhengshigra@126.com
  • 基金资助:
    国家自然科学基金面上项目(72372056); 国家自然科学基金优秀青年项目(71922011); 国家自然科学基金青年项目(72202085); AI对齐过程中的组织行为学若干关键科学问题研究暨南大学宁静致远领航计划(23JNLH07)

Segmentation or integration? The managerial approach to work-family balance in the age of virtual team work

YAN Ming, ZHENG Shi   

  1. School of Management, Jinan University, Guangzhou 510632, China
  • Received:2023-11-06 Online:2024-05-15 Published:2024-03-05

摘要: 虚拟化团队工作模式成为当前企业运作的一个发展趋势, 产生了无边界的工作特征, 工作和家庭领域高度重叠, 改变了以往工作和家庭可区分的研究和实践前提。为此, 学者开始提倡顺应无边界的发展趋势, 促进工作和家庭融合。然而, 基于这一管理思路的企业实践却导致了一系列负面效果。这让我们不禁重新思考:在虚拟化团队工作模式发展趋势下, 我们更适合采用以往的工作-家庭区分思路, 还是当前的工作-家庭融合思路, 抑或是其他新的管理思路?为解决这一重要问题, 本研究通过社会认同理论弥补资源保存理论在解释力上的不足, 探讨团队虚拟性如何影响员工的工作-家庭整合行为, 采用怎样的管理思路进行有效的干预以达到工作和家庭和谐发展的效果。本研究为数智化变革下的工作-家庭平衡研究构建了新的理论框架, 推动该领域理论的进一步发展, 有助于指导企业从新的管理思路促进工作和家庭和谐发展。

关键词: 工作-家庭平衡, 团队虚拟性, 资源保存理论, 社会认同理论, 工作-家庭整合

Abstract: The virtual team work mode has become an inevitable trend for the organization work, resulting in a significant characteristic, “boundarylessness”, with a high overlap between the work and family domains. Such boundaryless trend changes the premise of previous research and practice that work and family can be distinguished. Responding to this problem, some scholars suggested to follow this boundaryless trend and promote work-family integration. However, the managerial practice based on this principle resulted in a series of negative effects. This raises an important research question needed to be resolved under the trend of virtual team work mode: is the traditional work-family differentiation principle or the current work-family integration principle more suitable to enhance work-family balance? Do we need other new perspective to resolve this problem? In order to resolve this important research question, the current project comprising two studies relies on social identity theory to assist the insufficient explanatory logic of conservation of resources theory, discussing the mechanism of team virtuality on employees’ work-family integration behavior, as well as the managerial intervention principle to achieve work-family harmony.
First, based on conservation of resources theory and social identity theory, respectively, this project explores the dual mechanisms of team virtuality on employees’ work-family integration behaviors and their work-related and family-related outcomes, which offers a theoretical understanding of the work-family balance strategies preferred by employees in virtual team work mode. Specifically, informed by the conservation of resources theory, team virtuality enhances employees’ control and utilization of resources (e.g., sense of control, psychological availability, and vitality), thereby contributing to an increase in employees’ work-family integration behavior, wherein they use work-available resources for family activities and family-available resources for work activities. This integration behavior, while beneficial for enhancing work-related outcomes, may be detrimental to family-related outcomes. informed by the social identity theory, team virtuality decreases employees’ identification with the team while increasing their identification with the family. Consequently, employees are inclined toward family-to-work integration behavior (i.e., using work-available resources for family activities), thereby enhancing family-related outcomes. Moreover, although employees also reduce their work-to-family integration behavior (i.e., using family-available resources for work activities), which is detrimental to work-related outcomes, the improved family-related outcomes offset this negative effect. Through the dual mechanisms of resources and identity, it is evident that as the degree of team virtuality intensifies, employees may not prefer mutual integration of work and family; instead, they may lean towards family-to-work integration. This implies that in the trend of virtual team work mode, employees seek a distinction between work and family, showing a preference for allocating resources to the family domain.
Second, this project extends its investigation into the moderating role of family identity on the impact of employees’ control and utilization of resources on work-family integration behavior, thus bridging the research perspectives of conservation of resources theory and social identity theory to form an integrative theoretical framework for the field of work-family balance research. Specifically, identification with the family (e.g., family identity, family identity salience) directs employees to allocate resources to the family domain rather than the work domain. Therefore, when employees possess a certain degree of control over resources (e.g., sense of control, psychological availability, and vitality), it further motivates them to engage in family-to-work integration behavior while reducing work-to-family integration behavior. Ultimately, this dynamic results in divergent impacts on work-related and family-related outcomes. By investigating this moderating effect, the study provides insights into which strategies are more suitable for work-family balance in the trend of virtual team work mode. This also addresses the apparent contradiction between the resource and identity perspectives, integrating previous resource-focused viewpoints into a unified identity-focused research framework, thus building a holistic theoretical framework for investigating work-family balance in the context of virtual team work mode.
This project contributes to the literature on work-family balance in the context of virtual team work mode by constructing a novel and integrative theoretical framework for understanding the mechanisms of team virtuality on employees’ work-family balance. By integrating the previous perspective of conservation of resources theory into social identity theory, this project provides a new theoretical perspective for research in the field of work-family balance and extends the current research logic of conservation of resources theory in the context of work-family balance. In addition, the project assists organizations in reevaluating their managerial approaches to work-family balance in the age of virtual team work, offering new management strategies to achieve work-family harmony.

Key words: work-family balance, team virtuality, conservation of resources theory, social identity theory, work-family integration