ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2019, Vol. 27 ›› Issue (8): 1451-1459.doi: 10.3724/SP.J.1042.2019.01451

• 研究前沿 • 上一篇    下一篇

情绪智力的负面效应及机制

孙建群1, 田晓明2(), 李锐3()   

  1. 1 苏州科技大学商学院, 苏州 215009
    2 苏州科技大学城市发展智库、心理学系, 苏州 215009);(3苏州大学东吴商学院, 苏州 215021
  • 收稿日期:2018-11-07 出版日期:2019-07-26 发布日期:2019-06-25
  • 通讯作者: 田晓明,李锐 E-mail:tianxm@usts.edu.cn;ree_ap@163.com
  • 基金资助:
    * 国家自然科学基金面上项目(71771160);教育部人文社会科学重点研究基地重大项目(18JJD630004);江苏省哲学社会科学基金重点项目(18GLA001);高校哲学社会科学研究项目(2018SJA1350);苏州科技大学校级研究基金项目(XKR201811)

Negative effects and mechanisms of emotional intelligence

SUN Jianqun1, TIAN Xiaoming2(), Li Rui3()   

  1. 1 School of Business, Suzhou University of Science and Technology, Suzhou 215009, China
    2 Department of Psychology, Suzhou University of Science and Technology, Suzhou 215009, China
  • Received:2018-11-07 Online:2019-07-26 Published:2019-06-25
  • Contact: Xiaoming TIAN,Rui Li E-mail:tianxm@usts.edu.cn;ree_ap@163.com

摘要:

情绪智力是知觉、使用、理解与管理情绪的一组能力。既有研究常将情绪智力与其亲社会性联系起来, 却忽视了它可能存在的负面效应。工作场所中情绪智力的负面效应体现为对内有损身心健康和工作绩效, 对外导致情绪操控和消极行为, 其内在机制可结合自我损耗效应与情绪智力策略模型进行探讨。未来研究应进一步探讨情绪智力负面效应的内在心理机制和特定情境机制, 以及开展群体层次的情绪智力负面效应研究。

关键词: 情绪智力, 负面效应, 自我损耗, 情绪智力策略模型

Abstract:

Emotional intelligence (EI) comprises of a set of abilities related to detecting, using, understanding and managing emotion. Researches and discussions of EI have disproportionately focused on pro-social outcomes but have neglected the possibility that EI might have a dark side. EI in the workplace was negatively related to physical and mental health and job performance at the within-individual level, and led to emotional manipulation and negative behavior at the between-individual level. The internal mechanism of negative effects of EI can be analyzed by the ego-depletion effect and emotional intelligence strategy model. Furthermore, psychological mechanism, situational moderators and negative effect of EI at the team level provide us with important clues to guide future research.

Key words: emotional intelligence, negative effects, ego-depletion, strategic use of emotional intelligence

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