ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

心理学报 ›› 2024, Vol. 56 ›› Issue (10): 1401-1416.doi: 10.3724/SP.J.1041.2024.01401

• 研究报告 • 上一篇    下一篇

妒忌还是钦佩: 员工对同事被授权的心理与行为反应

贾建锋1,2,3, 刘伟鹏1(), 段锦云4(), 赵洋1   

  1. 1东北大学工商管理学院, 沈阳 110169
    2工业智能与系统优化国家级前沿科学中心, 沈阳 110819
    3智能工业数据解析与优化教育部重点实验室, 沈阳 110819
    4华东师范大学心理与认知科学学院, 上海 200062
  • 收稿日期:2023-09-18 发布日期:2024-07-10 出版日期:2024-10-25
  • 通讯作者: 刘伟鹏, E-mail: wpliu666@163.com;
    段锦云, E-mail: mgjyduan@hotmail.com
  • 基金资助:
    国家自然科学基金项目(71972032);国家自然科学基金项目(72172032);中央高校基本科研业务专项资金资助项目(N2406004)

Envy or admiration: Employees’ psychological and behavioral reactions to colleagues being empowered

JIA Jianfeng1,2,3, LIU Weipeng1(), DUAN Jinyun4(), ZHAO Yang1   

  1. 1School of Business Administration, Northeastern University, Shenyang 110169, China
    2National Frontiers Science Center for Industrial Intelligence and Systems Optimization, Shenyang 110819, China
    3Key Laboratory of Data Analytics and Optimization for Smart Industry, Shenyang 110819, China
    4School of Psychology and Cognitive Science, East China Normal University, Shanghai 200062, China
  • Received:2023-09-18 Online:2024-07-10 Published:2024-10-25

摘要:

在强调激活个体及其自主性的背景下, 授权的作用和意义日益凸显, 然而员工如何看待同事被授权的问题仍然没有得到完整的回答。基于社会比较理论, 本研究从旁观者视角出发, 探讨了不同程序公平感的员工在面对同事被授权时会产生何种情绪(妒忌vs.钦佩; 研究1和研究2)和行为反应(研究2和研究3)。研究1采用情景实验(N = 238), 结果表明, 当程序公平感低时, 同事被授权和程序公平感交互对妒忌具有正向影响; 当程序公平感高时, 同事被授权和程序公平感交互对钦佩具有正向影响。研究2采用基于三时点的实地问卷调查(N = 306), 研究3采用经验取样法(N = 1258), 不仅再次验证了研究1的结果, 还发现妒忌与职场排斥正相关, 钦佩与观察学习正相关, 并且妒忌和钦佩分别在交互项对结果变量(排斥和学习)的影响中起中介作用。研究结论为领导者正确认识授权提供了参考和借鉴。

关键词: 同事被授权, 程序公平感, 职场排斥, 观察学习, 社会比较

Abstract:

The role and significance of empowerment are increasingly highlighted in the activation of employees and their autonomy. As a differentiated leadership behavior, empowerment by leaders brings unique resources and asymmetric preferential treatment to employees, which can be perceived by colleagues as observers and directly affects their work performance. However, current studies have mainly focused on the employees who are empowered, and few have focused on the colleagues as observers. It is important to recognize and discuss the emotional changes and subsequent behavioral reactions caused by colleagues being empowered from the perspective of observers.

Based on social comparison theory, this research discusses the effect of the interaction between colleagues being empowered and procedural justice on envy and admiration of colleagues. The mediating effect of envy and admiration on the above interaction items and workplace ostracism and observational learning is explored, and a mediated moderation model is constructed. The hypotheses are tested in an experimental study (N = 238), a field sample (N = 306) and an experience sampling method (N = 1258). In Study 1, a between-participant scenario experimental design was used to manipulate procedural justice and colleagues being empowered, 238 participants from China who passed the attention test were retained. Participants were randomly assigned to a scenario to eliminate the effect of their own differences on the experimental results. In Study 2, empirical data from 306 employees in China were collected using a three-wave questionnaire survey. At Time 1, employees reported procedural justice and colleagues being empowered and provided their own demographic information. At Time 2, employees reported envy and admiration towards their colleagues. At Time 3, employees reported workplace ostracism and observational learning. In Study 3, we conducted a field study using an experience sampling method to collect data from employees in northeastern China. The survey process included an initial one-time entry survey and daily surveys administered over two weeks. One week before the start of the daily surveys, employees reported their leader−member exchange social comparison, colleagues’ guanxi and their own demographic information. During the two-week daily surveys, employees reported procedural justice, colleagues being empowered, envy and admiration at 11 am, and reported workplace ostracism and observational learning at 5 pm. The final sample included 1258 usable observations from 137 employees.

We applied analysis of variance, confirmatory factor analysis, path analysis, bootstrap method and Monte Carlo simulation to analyze the data. There are three findings. First, when procedural justice is low, colleagues being empowered and procedural justice interaction have a positive impact on envy; when procedural justice is high, colleagues being empowered and procedural justice interaction have a positive impact on admiration. Second, envy has a positive impact on workplace ostracism, and admiration has a positive impact on observational learning. Third, envy and admiration play a mediating role in the interaction terms of colleagues being empowered and procedural justice on workplace ostracism and observational learning, thus showing a mediated moderation model.

This research has the following four implications. First, the research enriched the research perspective of empowerment from the perspective of the observer party. Second, the research integrated the contrast effect and assimilation effect caused by colleagues being empowered, which enriched the research framework of social comparison theory. Third, the boundary conditions of the two social comparison effects caused by colleagues being empowered were expanded. Final, the mediating mechanism of the effect of colleagues being empowered was revealed.

Key words: colleagues being empowered, procedural justice, workplace ostracism, observational learning, social comparison

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