心理学报 ›› 2022, Vol. 54 ›› Issue (8): 964-978.doi: 10.3724/SP.J.1041.2022.00964
李馨1, 刘培2, 李爱梅1(), 王笑天3(), 张俊巍4
收稿日期:
2021-08-02
发布日期:
2022-06-23
出版日期:
2022-08-25
通讯作者:
李爱梅,王笑天
E-mail:tliaim@jnu.edu.cn;wangxiaotian@gdufe.edu.cn
基金资助:
LI Xin1, LIU Pei2, LI Aimei1(), WANG Xiaotian3(), ZHANG Junwei4
Received:
2021-08-02
Online:
2022-06-23
Published:
2022-08-25
Contact:
LI Aimei,WANG Xiaotian
E-mail:tliaim@jnu.edu.cn;wangxiaotian@gdufe.edu.cn
摘要:
领导预期下属非工作时间随时保持联系、并且及时回复工作信息已成为当下数字经济时代中的职场新常态。文章基于资源保存理论, 构建领导非工作时间电子通信预期(After-hours electronic communication expectations, AECE)影响下属工作绩效的多路径模型。通过实验研究, 以及多时点、多来源的问卷调查研究, 结果发现:(1)在资源获益路径, 领导AECE会通过增强下属组织自尊, 提升工作绩效; (2)在资源损耗路径, 领导AECE会增加下属的压力感知; (3)在资源威胁路径, 领导AECE会引发下属的名声担忧, 进而降低工作绩效; (4)自我领导调节资源威胁路径, 即当下属自我领导水平较高时, 领导AECE通过名声担忧降低工作绩效的间接效应被削弱。整合的理论框架为解释领导AECE对下属工作绩效的复杂影响提供更全面的解释, 这不仅丰富了AECE相关文献, 拓展了资源保存理论在数字经济管理背景下的应用, 同时也为“随时待命”这一职场新常态提供管理实践启示。
中图分类号:
李馨, 刘培, 李爱梅, 王笑天, 张俊巍. (2022). 领导非工作时间电子通信预期影响下属工作绩效的多路径模型. 心理学报, 54(8), 964-978.
LI Xin, LIU Pei, LI Aimei, WANG Xiaotian, ZHANG Junwei. (2022). A multipath model of leader after-hours electronic communication expectations and employee job performance. Acta Psychologica Sinica, 54(8), 964-978.
变量 | M | SD | 1 | 2 | 3 | 4 |
---|---|---|---|---|---|---|
1. AECE组 | 0.50 | 0.50 | - | |||
2. 组织自尊 | 3.95 | 0.53 | 0.51** | (0.84) | ||
3. 压力感知 | 3.38 | 1.09 | 0.37** | 0.02 | (0.91) | |
4. 名声担忧 | 3.73 | 0.75 | 0.44** | 0.33** | 0.47** | (0.73) |
表1 研究1描述性统计分析结果
变量 | M | SD | 1 | 2 | 3 | 4 |
---|---|---|---|---|---|---|
1. AECE组 | 0.50 | 0.50 | - | |||
2. 组织自尊 | 3.95 | 0.53 | 0.51** | (0.84) | ||
3. 压力感知 | 3.38 | 1.09 | 0.37** | 0.02 | (0.91) | |
4. 名声担忧 | 3.73 | 0.75 | 0.44** | 0.33** | 0.47** | (0.73) |
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1. 性别 | 1.46 | 0.50 | - | ||||||||||
2. 年龄 | 2.37 | 0.91 | 0.02 | - | |||||||||
3. 教育程度 | 2.84 | 0.47 | 0.05 | 0.09 | - | ||||||||
4. 工作年限 | 7.35 | 5.68 | -0.02 | 0.79** | 0.06 | - | |||||||
5. 责任感 | 3.84 | 0.55 | -0.01 | 0.08 | 0.03 | 0.07 | (0.88) | ||||||
6. 感知领导AECE (T1) | 3.71 | 0.69 | -0.06 | 0.23** | 0.07 | 0.18** | -0.05 | (0.94) | |||||
7. 自我领导(T1) | 3.50 | 0.52 | -0.11 | 0.02 | 0.11* | 0.02 | 0.02 | 0.12* | (0.89) | ||||
8. 组织自尊(T2) | 3.49 | 0.49 | -0.10 | 0.07 | 0.05 | 0.03 | -0.03 | 0.15** | 0.31** | (0.92) | |||
9. 压力感知(T2) | 3.29 | 0.68 | -0.11* | 0.02 | 0.08 | 0.01 | 0.11* | 0.15** | 0.24** | 0.18** | (0.93) | ||
10. 名声担忧(T2) | 3.37 | 0.62 | -0.05 | -0.09 | 0.04 | -0.04 | 0.00 | 0.15** | 0.30** | 0.16** | 0.09 | (0.83) | |
11. 工作绩效(T3, 他评) | 3.73 | 0.59 | -0.02 | -0.05 | 0.04 | -0.08 | 0.05 | 0.14** | 0.05 | 0.18** | 0.06 | -0.10 | (0.86) |
表2 研究2描述性统计分析结果
变量 | M | SD | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1. 性别 | 1.46 | 0.50 | - | ||||||||||
2. 年龄 | 2.37 | 0.91 | 0.02 | - | |||||||||
3. 教育程度 | 2.84 | 0.47 | 0.05 | 0.09 | - | ||||||||
4. 工作年限 | 7.35 | 5.68 | -0.02 | 0.79** | 0.06 | - | |||||||
5. 责任感 | 3.84 | 0.55 | -0.01 | 0.08 | 0.03 | 0.07 | (0.88) | ||||||
6. 感知领导AECE (T1) | 3.71 | 0.69 | -0.06 | 0.23** | 0.07 | 0.18** | -0.05 | (0.94) | |||||
7. 自我领导(T1) | 3.50 | 0.52 | -0.11 | 0.02 | 0.11* | 0.02 | 0.02 | 0.12* | (0.89) | ||||
8. 组织自尊(T2) | 3.49 | 0.49 | -0.10 | 0.07 | 0.05 | 0.03 | -0.03 | 0.15** | 0.31** | (0.92) | |||
9. 压力感知(T2) | 3.29 | 0.68 | -0.11* | 0.02 | 0.08 | 0.01 | 0.11* | 0.15** | 0.24** | 0.18** | (0.93) | ||
10. 名声担忧(T2) | 3.37 | 0.62 | -0.05 | -0.09 | 0.04 | -0.04 | 0.00 | 0.15** | 0.30** | 0.16** | 0.09 | (0.83) | |
11. 工作绩效(T3, 他评) | 3.73 | 0.59 | -0.02 | -0.05 | 0.04 | -0.08 | 0.05 | 0.14** | 0.05 | 0.18** | 0.06 | -0.10 | (0.86) |
模型 | χ2 | df | CFI | RMSEA | SRMR | Δχ2(Δ df) |
---|---|---|---|---|---|---|
(1)模型1: 假设模型 | 231.54*** | 174 | 0.99 | 0.03 | 0.04 | - |
(2)模型2: 组织自尊和压力感知结合成一个潜因子 | 1366.99** | 179 | 0.76 | 0.14 | 0.12 | 1135.45**(5) |
(3)模型3: 组织自尊和名声担忧结合成一个潜因子 | 787.82** | 179 | 0.88 | 0.10 | 0.10 | 556.28**(5) |
(4)模型4: 压力感知和名声担忧结合成一个潜因子 | 804.82** | 179 | 0.88 | 0.10 | 0.11 | 573.28**(5) |
(5)模型5: 组织自尊、压力感知和名声担忧结合成一个潜因子 | 1922.87** | 183 | 0.65 | 0.17 | 0.15 | 1691.33**(9) |
(6)模型6:感知领导AECE和自我领导结合成一个潜因子 | 972.33** | 179 | 0.84 | 0.11 | 0.12 | 740.79**(5) |
表3 研究2验证性因子分析结果
模型 | χ2 | df | CFI | RMSEA | SRMR | Δχ2(Δ df) |
---|---|---|---|---|---|---|
(1)模型1: 假设模型 | 231.54*** | 174 | 0.99 | 0.03 | 0.04 | - |
(2)模型2: 组织自尊和压力感知结合成一个潜因子 | 1366.99** | 179 | 0.76 | 0.14 | 0.12 | 1135.45**(5) |
(3)模型3: 组织自尊和名声担忧结合成一个潜因子 | 787.82** | 179 | 0.88 | 0.10 | 0.10 | 556.28**(5) |
(4)模型4: 压力感知和名声担忧结合成一个潜因子 | 804.82** | 179 | 0.88 | 0.10 | 0.11 | 573.28**(5) |
(5)模型5: 组织自尊、压力感知和名声担忧结合成一个潜因子 | 1922.87** | 183 | 0.65 | 0.17 | 0.15 | 1691.33**(9) |
(6)模型6:感知领导AECE和自我领导结合成一个潜因子 | 972.33** | 179 | 0.84 | 0.11 | 0.12 | 740.79**(5) |
变量 | 组织自尊 | 压力感知 | 名声担忧 | 工作绩效 | ||||
---|---|---|---|---|---|---|---|---|
b | SE | b | SE | b | SE | b | SE | |
控制变量 | ||||||||
性别 | -0.10* | 0.05 | -0.15* | 0.07 | -0.04 | 0.06 | 0.01 | 0.07 |
年龄 | 0.06 | 0.05 | 0.01 | 0.07 | -0.13* | 0.06 | -0.04 | 0.06 |
教育程度 | 0.04 | 0.05 | 0.10 | 0.08 | 0.05 | 0.07 | 0.04 | 0.07 |
工作年限 | -0.01 | 0.01 | -0.01 | 0.01 | 0.01 | 0.01 | -0.01 | 0.01 |
责任感 | -0.03 | 0.05 | 0.14* | 0.06 | 0.04 | 0.06 | 0.08 | 0.06 |
自变量 | ||||||||
感知领导AECE | 0.09* | 0.05 | 0.16** | 0.06 | 0.16** | 0.06 | 0.15** | 0.05 |
调节变量 | ||||||||
自我领导 | 0.27** | 0.05 | 0.27** | 0.07 | 0.31** | 0.06 | ||
交互效应 | ||||||||
交互项 | -0.18* | 0.07 | -0.02 | 0.10 | -0.24** | 0.08 | ||
中介变量 | ||||||||
组织自尊 | 0.23** | 0.06 | ||||||
压力感知 | 0.01 | 0.05 | ||||||
名声担忧 | -0.17** | 0.05 |
表4 研究2路径分析结果
变量 | 组织自尊 | 压力感知 | 名声担忧 | 工作绩效 | ||||
---|---|---|---|---|---|---|---|---|
b | SE | b | SE | b | SE | b | SE | |
控制变量 | ||||||||
性别 | -0.10* | 0.05 | -0.15* | 0.07 | -0.04 | 0.06 | 0.01 | 0.07 |
年龄 | 0.06 | 0.05 | 0.01 | 0.07 | -0.13* | 0.06 | -0.04 | 0.06 |
教育程度 | 0.04 | 0.05 | 0.10 | 0.08 | 0.05 | 0.07 | 0.04 | 0.07 |
工作年限 | -0.01 | 0.01 | -0.01 | 0.01 | 0.01 | 0.01 | -0.01 | 0.01 |
责任感 | -0.03 | 0.05 | 0.14* | 0.06 | 0.04 | 0.06 | 0.08 | 0.06 |
自变量 | ||||||||
感知领导AECE | 0.09* | 0.05 | 0.16** | 0.06 | 0.16** | 0.06 | 0.15** | 0.05 |
调节变量 | ||||||||
自我领导 | 0.27** | 0.05 | 0.27** | 0.07 | 0.31** | 0.06 | ||
交互效应 | ||||||||
交互项 | -0.18* | 0.07 | -0.02 | 0.10 | -0.24** | 0.08 | ||
中介变量 | ||||||||
组织自尊 | 0.23** | 0.06 | ||||||
压力感知 | 0.01 | 0.05 | ||||||
名声担忧 | -0.17** | 0.05 |
路径 | b | SE | 95% CI |
---|---|---|---|
(1) 感知领导AECE → 组织自尊 → 工作绩效 | 0.02 | 0.01 | [0.002, 0.047] |
(2) 感知领导AECE → 压力感知 → 工作绩效 | 0.001 | 0.01 | [-0.017, 0.016] |
(3) 感知领导AECE → 名声担忧 → 工作绩效 | -0.03 | 0.01 | [-0.066, -0.006] |
表5 中介效应检验结果
路径 | b | SE | 95% CI |
---|---|---|---|
(1) 感知领导AECE → 组织自尊 → 工作绩效 | 0.02 | 0.01 | [0.002, 0.047] |
(2) 感知领导AECE → 压力感知 → 工作绩效 | 0.001 | 0.01 | [-0.017, 0.016] |
(3) 感知领导AECE → 名声担忧 → 工作绩效 | -0.03 | 0.01 | [-0.066, -0.006] |
路径 | b | SE | 95% CI |
---|---|---|---|
感知领导AECE → 组织自尊 → 工作绩效 | |||
低自我领导 | 0.04 | 0.02 | [0.008, 0.080] |
高自我领导 | -0.01 | 0.01 | [-0.034, 0.019] |
两水平差异 | -0.04 | 0.02 | [-0.096, -0.010] |
感知领导AECE → 压力感知 → 工作绩效 | |||
低自我领导 | 0.003 | 0.01 | [-0.009, 0.023] |
高自我领导 | 0.002 | 0.01 | [-0.006, 0.021] |
两水平差异 | 0.000 | 0.01 | [-0.015, 0.009] |
感知领导AECE → 名声担忧 → 工作绩效 | |||
低自我领导 | -0.04 | 0.02 | [-0.092, -0.013] |
高自我领导 | -0.001 | 0.01 | [-0.022, 0.019] |
两水平差异 | 0.04 | 0.02 | [0.010, 0.092] |
表6 有调节的中介效应检验结果
路径 | b | SE | 95% CI |
---|---|---|---|
感知领导AECE → 组织自尊 → 工作绩效 | |||
低自我领导 | 0.04 | 0.02 | [0.008, 0.080] |
高自我领导 | -0.01 | 0.01 | [-0.034, 0.019] |
两水平差异 | -0.04 | 0.02 | [-0.096, -0.010] |
感知领导AECE → 压力感知 → 工作绩效 | |||
低自我领导 | 0.003 | 0.01 | [-0.009, 0.023] |
高自我领导 | 0.002 | 0.01 | [-0.006, 0.021] |
两水平差异 | 0.000 | 0.01 | [-0.015, 0.009] |
感知领导AECE → 名声担忧 → 工作绩效 | |||
低自我领导 | -0.04 | 0.02 | [-0.092, -0.013] |
高自我领导 | -0.001 | 0.01 | [-0.022, 0.019] |
两水平差异 | 0.04 | 0.02 | [0.010, 0.092] |
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