Advances in Psychological Science ›› 2023, Vol. 31 ›› Issue (12): 2419-2440.doi: 10.3724/SP.J.1042.2023.02419
• Regular Articles • Previous Articles
YAN Yan, LIU Wumei, WANG Xuefeng()
Received:
2023-01-25
Online:
2023-12-15
Published:
2023-09-11
CLC Number:
YAN Yan, LIU Wumei, WANG Xuefeng. The influence of others and self-dressing style on consumer behavior: An interpretation based on regulatory focus theory[J]. Advances in Psychological Science, 2023, 31(12): 2419-2440.
介绍着装风格的理论文献 | 文献观点 | 评价 | ||
---|---|---|---|---|
优点 | 缺点 | |||
社会比较(Social Comparison Theory) | Wang & Lang ( | 消费者将服务员的着装作为社会比较的参照点, 在感知服务员着装与品牌形象一致性的过程中, 形成对品牌的评价、态度, 进而影响消费者对品牌的趋避行为。 | 为服务员的着装是推动消费者与品牌关系的重要驱动力这一现象提供了理论支持。 | 认为减少消极情绪和追求人际归属是内在机制, 但无法分离这两种不同的动机。 |
内群偏爱(In-group Favoritism) | Hensley ( | 消费者将与自己的着装具有相似性的穿着者视为内群成员, 激活的共同身份感知会促进进一步互动。 | 可以解释消费者为何趋近与自己穿着相似的他人(如提供帮助)。 | 无法解释为什么消费者有时候也愿意趋近与自己穿着不相似的外群成员。 |
信号理论(Signaling Theory) | Kim & Baker ( | 消费者将服务人员的着装视为一种社交信号, 以此推断服务人员的个性特征、社会地位、动机等, 进而影响消费者的行为意向和与服务人员的关系。 | 为服务人员穿着暗示财富和社会地位的着装, 对消费者行为的双刃剑效应提供了基础框架。 | 不能解释对消费者行为的双刃剑效应的内在机制。 |
启发式加工(Heuristic Processing) | Forsythe ( | 消费者经常利用着装快速对他人(销售、服务人员)分类, 进行人格特征、能力等方面的推论。 | 为销售、服务员等他人的着装影响消费者行为是一种直觉过程提供了理论解释。 | 基于着装分类后进一步的推断过程如何发生是不清楚的。 |
印象形成模型(Model of Impression Formation) | Livesley & Bromley ( | 基于着装的印象形成有四个阶段:1.注意到他人的着装线索; 2.根据着装线索初步推断他人特征; 3.推断穿着者可能拥有的其他属性; 4.综合推断得出的信息形成对其他人做出响应的基础。 | 阐释了消费者基于销售、服务员的着装线索, 形成他人印象的基本过程。 | 不清楚消费者基于他人着装形成的印象, 进一步可能产生何种心理与行为反应。 |
符号互动理论(Symbolic Interaction) | Denzin ( | 着装是“建立个体身份的社会互动行为”, 人们通过协商赋予着装以意义, 并与特定身份相联系。 | 能解释销售、经销商、服务员的从众着装对消费者行为的积极影响。 | 将他人着装对消费者行为影响的作用机制局限于社会身份感知。 |
S-O-R模型(S-O-R model) | Chen & Lee ( | 令人愉悦的着装, 会让消费者体验到积极情绪, 导致接近行为。反之, 可能让消费者体验到消极情绪, 导致回避行为。 | 为理解他人着装影响消费者的趋避行为提供了一个基础框架。 | 只关注了情绪体验在他人着装与消费者行为关系中的机制作用。 |
调节定向理论(Regulatory Focus Theory) | 本文 | 销售、服务员, 代言人等他人的着装风格会影响消费者的调节定向, 进而产生促进型行为反应或预防型的行为反应。 | 该理论可以从目标状态表征、情感体验、结果关注点、以及行为策略四个方面, 阐释他人着装对消费者行为的双向影响及内在机制。 |
介绍着装风格的理论文献 | 文献观点 | 评价 | ||
---|---|---|---|---|
优点 | 缺点 | |||
社会比较(Social Comparison Theory) | Wang & Lang ( | 消费者将服务员的着装作为社会比较的参照点, 在感知服务员着装与品牌形象一致性的过程中, 形成对品牌的评价、态度, 进而影响消费者对品牌的趋避行为。 | 为服务员的着装是推动消费者与品牌关系的重要驱动力这一现象提供了理论支持。 | 认为减少消极情绪和追求人际归属是内在机制, 但无法分离这两种不同的动机。 |
内群偏爱(In-group Favoritism) | Hensley ( | 消费者将与自己的着装具有相似性的穿着者视为内群成员, 激活的共同身份感知会促进进一步互动。 | 可以解释消费者为何趋近与自己穿着相似的他人(如提供帮助)。 | 无法解释为什么消费者有时候也愿意趋近与自己穿着不相似的外群成员。 |
信号理论(Signaling Theory) | Kim & Baker ( | 消费者将服务人员的着装视为一种社交信号, 以此推断服务人员的个性特征、社会地位、动机等, 进而影响消费者的行为意向和与服务人员的关系。 | 为服务人员穿着暗示财富和社会地位的着装, 对消费者行为的双刃剑效应提供了基础框架。 | 不能解释对消费者行为的双刃剑效应的内在机制。 |
启发式加工(Heuristic Processing) | Forsythe ( | 消费者经常利用着装快速对他人(销售、服务人员)分类, 进行人格特征、能力等方面的推论。 | 为销售、服务员等他人的着装影响消费者行为是一种直觉过程提供了理论解释。 | 基于着装分类后进一步的推断过程如何发生是不清楚的。 |
印象形成模型(Model of Impression Formation) | Livesley & Bromley ( | 基于着装的印象形成有四个阶段:1.注意到他人的着装线索; 2.根据着装线索初步推断他人特征; 3.推断穿着者可能拥有的其他属性; 4.综合推断得出的信息形成对其他人做出响应的基础。 | 阐释了消费者基于销售、服务员的着装线索, 形成他人印象的基本过程。 | 不清楚消费者基于他人着装形成的印象, 进一步可能产生何种心理与行为反应。 |
符号互动理论(Symbolic Interaction) | Denzin ( | 着装是“建立个体身份的社会互动行为”, 人们通过协商赋予着装以意义, 并与特定身份相联系。 | 能解释销售、经销商、服务员的从众着装对消费者行为的积极影响。 | 将他人着装对消费者行为影响的作用机制局限于社会身份感知。 |
S-O-R模型(S-O-R model) | Chen & Lee ( | 令人愉悦的着装, 会让消费者体验到积极情绪, 导致接近行为。反之, 可能让消费者体验到消极情绪, 导致回避行为。 | 为理解他人着装影响消费者的趋避行为提供了一个基础框架。 | 只关注了情绪体验在他人着装与消费者行为关系中的机制作用。 |
调节定向理论(Regulatory Focus Theory) | 本文 | 销售、服务员, 代言人等他人的着装风格会影响消费者的调节定向, 进而产生促进型行为反应或预防型的行为反应。 | 该理论可以从目标状态表征、情感体验、结果关注点、以及行为策略四个方面, 阐释他人着装对消费者行为的双向影响及内在机制。 |
介绍着装风格的理论文献 | 文献观点 | 评价 | ||
---|---|---|---|---|
优点 | 缺点 | |||
具衣认知(Enclothed Cognition) | Adam & Galinsky ( | 当消费者穿具有象征意义的着装, 身体体验可以激活与着装风格相一致的自我概念, 从而影响心理过程和行为倾向。 | 揭示了着装对消费者产生影响的内在机制是激活的自我概念。 | 把着装对穿着者的影响完全归结为基于身体体验的认知表征过程。 |
物质启动(Material Priming) | Wang等( | 消费者身穿某一着装(如, 正式着装)时, 伴随的身体体验可以增加与该着装的象征意义(如, 竞争取向)一致行为的现象。 | 提出消费者自身着装对其消费行为的影响是一种启动效应。 | 忽略了情感、动机在着装影响过程中的作用。 |
自我知觉理论(Self-perception Theory) | Kwon ( | 消费者会通过自身着装线索推断自己的态度和其他内部状态, 且这一过程与推断他人的过程没有本质区别。 | 指出着装对穿着者行为的影响主要是基于自我理想形象的期望。 | 将基于着装知觉自己的过程与基于着装知觉他人的过程完全等同。 |
客体化理论(Objectification Theory) | Lopresti-Goodman等(2010) | 身穿紧身的、限制身体自由的着装, 会提高消费者的身体自我监测进而消耗其心理资源, 使用于其他活动的心理资源受限, 影响认知表现。 | 阐明紧身、限制身体自由(vs.宽松)着装影响认知表现的过程, 关注了体验情绪的作用。 | 不能解释消费者自身着装对不涉及认知资源损耗行为的影响。 |
调节定向理论(Regulatory Focus Theory) | 本文 | 消费者自身的着装风格会影响其调节定向, 进而产生促进型或预防型的行为反应。 | 该理论可以从满足的需求类型、自我导向类型、结果关注点, 情绪体验以及目标状态表征五个方面, 阐释消费者自身着装对消费者行为的双向影响及内在机制。 |
介绍着装风格的理论文献 | 文献观点 | 评价 | ||
---|---|---|---|---|
优点 | 缺点 | |||
具衣认知(Enclothed Cognition) | Adam & Galinsky ( | 当消费者穿具有象征意义的着装, 身体体验可以激活与着装风格相一致的自我概念, 从而影响心理过程和行为倾向。 | 揭示了着装对消费者产生影响的内在机制是激活的自我概念。 | 把着装对穿着者的影响完全归结为基于身体体验的认知表征过程。 |
物质启动(Material Priming) | Wang等( | 消费者身穿某一着装(如, 正式着装)时, 伴随的身体体验可以增加与该着装的象征意义(如, 竞争取向)一致行为的现象。 | 提出消费者自身着装对其消费行为的影响是一种启动效应。 | 忽略了情感、动机在着装影响过程中的作用。 |
自我知觉理论(Self-perception Theory) | Kwon ( | 消费者会通过自身着装线索推断自己的态度和其他内部状态, 且这一过程与推断他人的过程没有本质区别。 | 指出着装对穿着者行为的影响主要是基于自我理想形象的期望。 | 将基于着装知觉自己的过程与基于着装知觉他人的过程完全等同。 |
客体化理论(Objectification Theory) | Lopresti-Goodman等(2010) | 身穿紧身的、限制身体自由的着装, 会提高消费者的身体自我监测进而消耗其心理资源, 使用于其他活动的心理资源受限, 影响认知表现。 | 阐明紧身、限制身体自由(vs.宽松)着装影响认知表现的过程, 关注了体验情绪的作用。 | 不能解释消费者自身着装对不涉及认知资源损耗行为的影响。 |
调节定向理论(Regulatory Focus Theory) | 本文 | 消费者自身的着装风格会影响其调节定向, 进而产生促进型或预防型的行为反应。 | 该理论可以从满足的需求类型、自我导向类型、结果关注点, 情绪体验以及目标状态表征五个方面, 阐释消费者自身着装对消费者行为的双向影响及内在机制。 |
特征 | 促进定向(promotion focus) | 预防定向(prevention focus) |
---|---|---|
满足的需要类型 | 提高需要(advancement, 成长、发展等) | 安全需要(security, 保护、免受伤害等) |
目标状态表征 | 抱负和完成 | 责任和安全 |
自我导向类型 | 希望、目标、愿望和抱负 | 责任、义务和职责 |
情绪体验 | 喜悦—沮丧等情绪 | 放松—焦虑等情绪 |
结果的关注点 | 有没有积极结果 | 有没有消极结果 |
行为策略 | 使用热切(eagerness)策略, 保证击中(hits), 避免漏报(misses) | 使用警戒(vigilance)策略, 保证正确拒绝 (correct rejections), 避免错报(false alarm) |
特征 | 促进定向(promotion focus) | 预防定向(prevention focus) |
---|---|---|
满足的需要类型 | 提高需要(advancement, 成长、发展等) | 安全需要(security, 保护、免受伤害等) |
目标状态表征 | 抱负和完成 | 责任和安全 |
自我导向类型 | 希望、目标、愿望和抱负 | 责任、义务和职责 |
情绪体验 | 喜悦—沮丧等情绪 | 放松—焦虑等情绪 |
结果的关注点 | 有没有积极结果 | 有没有消极结果 |
行为策略 | 使用热切(eagerness)策略, 保证击中(hits), 避免漏报(misses) | 使用警戒(vigilance)策略, 保证正确拒绝 (correct rejections), 避免错报(false alarm) |
[1] | 陈义涛, 赵军伟, 袁胜军. (2021). 电商直播中心理契约到消费意愿的演化机制——卷入度的调节作用. 中国流通经济, 35(11), 44-55. |
[2] | 崔保军, 梅裔. (2021). 消费者自我概念对绿色产品购买意愿的影响机理——面子意识的中介效应. 河南师范大学学报(哲学社会科学版), 48(5), 52-59. |
[3] | 段珅, 王大海, 姚唐, 邱琪. (2018). 自我建构对消费者促销方式偏好的影响. 管理科学, 31(6), 128-144. |
[4] | 耿晓伟, 姜宏艺. (2017). 调节定向和调节匹配对情感预测中影响偏差的影响. 心理学报, 49(12), 1537-1547. |
[5] | 李嘉欣, 唐燕飞, 王良燕. (2022). 机器人服务员对炫耀性消费决策的影响. 系统管理学报, 31(2), 362-373. |
[6] | 刘建新, 范秀成. (2020). 心之所有, 言予他人? 心理所有权对消费者口碑推荐的影响研究. 南开管理评论, 23(1), 144-157. |
[7] |
柳武妹, 马增光, 卫旭华. (2020). 拥挤影响消费者情绪和购物反应的元分析. 心理学报, 52(10), 1237-1254.
doi: 10.3724/SP.J.1041.2020.01237 |
[8] |
柳武妹, 肖海谊, 王雪枫. (2022). 居住流动性与消费:基于调节定向理论的阐释. 心理科学进展, 30(11), 2595-2606.
doi: 10.3724/SP.J.1042.2022.02595 |
[9] | 吴颍宣, 施建军, 贺凤娟. (2017). 自我监控人格研究述评与展望. 外国经济与管理, 39(4), 117-128. |
[10] | 孙虹. (2012). 休闲服消费价值体系研究. 浙江大学出版社. |
[11] | 周洁, 张建卫, 宣星宇, 李海红. (2020). 双元视角下调节聚焦对国防研发人员创新行为的影响机制. 科技进步与对策, 37(23), 124-133. |
[12] | 朱丽叶, 袁登华, 张红明. (2018). 顾客参与品牌共创如何提升品牌忠诚?——共创行为类型对品牌忠诚的影响与作用机制研究. 外国经济与管理, 40(5), 84-98. |
[13] |
Adam, H., & Galinsky, A. D. (2012). Enclothed cognition. Journal of Experimental Social Psychology, 48(4), 918-925.
doi: 10.1016/j.jesp.2012.02.008 URL |
[14] | Amorha, K. C., Nwobodo, A. J., & Eichie, F. E. (2019). Patients' preference for community pharmacists' attire: A cross-sectional study in Enugu State, Nigeria. The Nigerian Journal of Pharmacy, 53(1), 60-70. |
[15] |
Arndt, A. D., Evans, K. R., Zahedi, Z., & Khan, E. (2019). Competent or threatening? When looking like a “salesperson” is disadvantageous. Journal of Retailing and Consumer Services, 47, 166-176.
doi: 10.1016/j.jretconser.2018.11.012 URL |
[16] | Baker, J. (1998). Examining the informational value of store environments. Servicescapes: The Concept of Place in Contemporary Markets, 3(4), 55-79. |
[17] |
Banister, E. N., & Hogg, M. K. (2004). Negative symbolic consumption and consumers’ drive for self-esteem: The case of the fashion industry. European Journal of Marketing, 38(7), 850-868.
doi: 10.1108/03090560410539285 URL |
[18] |
Bearden, W. O., Hardesty, D. M., & Rose, R. L. (2001). Consumer self-confidence: Refinements in conceptualization and measurement. Journal of Consumer Research, 28(1), 121-134.
doi: 10.1086/321951 URL |
[19] |
Bellezza, S., Gino, F., & Keinan, A. (2014). The red sneakers effect: Inferring status and competence from signals of nonconformity. Journal of Consumer Research, 41(1), 35-54.
doi: 10.1086/674870 URL |
[20] |
Blut, M., & Iyer, G. R. (2020). Consequences of perceived crowding: A meta-analytical perspective. Journal of Retailing, 96(3), 362-382.
doi: 10.1016/j.jretai.2019.11.007 URL |
[21] |
Bonnet, J. L., & McAlexander, B. (2013). First impressions and the reference encounter: The influence of affect and clothing on librarian approachability. The Journal of Academic Librarianship, 39(4), 335-346.
doi: 10.1016/j.acalib.2012.11.025 URL |
[22] |
Brase, G. L., & Richmond, J. (2004). The white-coat effect: Physician attire and perceived authority, friendliness, and attractiveness. Journal of Applied Social Psychology, 34(12), 2469-2481.
doi: 10.1111/jasp.2004.34.issue-12 URL |
[23] |
Brewer, M. B., & Pierce, K. P. (2005). Social identity complexity and outgroup tolerance. Personality and Social Psychology Bulletin, 31(3), 428-437.
pmid: 15657457 |
[24] |
Brocato, E. D., Voorhees, C. M., & Baker, J. (2012). Understanding the influence of cues from other customers in the service experience: A scale development and validation. Journal of Retailing, 88(3), 384-398.
doi: 10.1016/j.jretai.2012.01.006 URL |
[25] |
Bruder, M., Lechner, A. T., & Paul, M. (2021). Toward holistic frontline employee management: An investigation of the interplay of positive emotion displays and dress color. Psychology & Marketing, 38(11), 2089-2101.
doi: 10.1002/mar.v38.11 URL |
[26] |
Carvalho, S. W., Hildebrand, D., & Sen, S. (2019). Dressed to impress: The effect of victim attire on helping behavior. Journal of the Association for Consumer Research, 4(4), 376-386.
doi: 10.1086/705034 URL |
[27] |
Cant, R. P. (2009). Communication competence within dietetics: dietitians’ and clients’ views about the unspoken dialogue-the impact of personal presentation. Journal of human nutrition and dietetics, 22(6), 504-510.
doi: 10.1111/j.1365-277X.2009.01017.x pmid: 20002949 |
[28] |
Chen, W. C. (2021). How cultural values affect subjective well-being among older adults: The role of proximity of clothing to self. Journal of Happiness Studies, 22(1), 95-111.
doi: 10.1007/s10902-020-00220-0 |
[29] |
Chen, Y. C. D., & Lee, C. S. (2018). Is it the staff or is it the food? How the attire of restaurant employees affects customer judgments of food quality. British Food Journal, 120(6), 1223-1235.
doi: 10.1108/BFJ-08-2017-0447 URL |
[30] |
Choi, C., & Mattila, A. S. (2016). The effects of other customers’ dress style on customers’ approach behaviors: The moderating role of sense of power. Cornell Hospitality Quarterly, 57(2), 211-218.
doi: 10.1177/1938965515619228 URL |
[31] |
Cutright, K. M., Srna, S., & Samper, A. (2019). The aesthetics we wear: How attire influences what we buy. Journal of the Association for Consumer Research, 4(4), 387-397.
doi: 10.1086/705028 URL |
[32] |
Denzin, N. (1992). Whose Cornerville is it, anyway?. Journal of Contemporary Ethnography, 21(1), 120-132.
doi: 10.1177/0891241692021001007 URL |
[33] |
Entwistle, J. (2000). Fashion and the fleshy body: Dress as embodied practice. Fashion Theory, 4(3), 323-347.
doi: 10.2752/136270400778995471 URL |
[34] |
Irmak, C., Vallen, B., & Sen, S. (2010). You like what I like, but I don’t like what you like: Uniqueness motivations in product preferences. Journal of Consumer Research, 37(3), 443-455.
doi: 10.1086/653139 URL |
[35] |
Fasoli, F., Maass, A., Volpato, C., & Pacilli, M. G. (2018). The (female) graduate: Choice and consequences of women’s clothing. Frontiers in Psychology, 9, 1-14.
doi: 10.3389/fpsyg.2018.00001 URL |
[36] |
Feltman, R., & Elliot, A. J. (2011). The influence of red on perceptions of relative dominance and threat in a competitive context. Journal of Sport and Exercise Psychology, 33(2), 308-314.
doi: 10.1123/jsep.33.2.308 URL |
[37] |
Fiske, S. T. (2018). Stereotype content: Warmth and competence endure. Current Directions in Psychological Science, 27(2), 67-73.
doi: 10.1177/0963721417738825 pmid: 29755213 |
[38] |
Forsythe, S. M. (1990). Effect of applicant's clothing on interviewer's decision to hire. Journal of Applied Social Psychology, 20(19), 1579-1595.
doi: 10.1111/jasp.1990.20.issue-19 URL |
[39] |
Franconeri, S. L., Alvarez, G. A., & Cavanagh, P. (2013). Flexible cognitive resources: Competitive content maps for attention and memory. Trends in Cognitive Sciences, 17(3), 134-141.
doi: 10.1016/j.tics.2013.01.010 pmid: 23428935 |
[40] |
Gouda-Vossos, A., Brooks, R. C., & Dixson, B. J. W. (2019). The interplay between economic status and attractiveness, and the importance of attire in mate choice judgments. Frontiers in Psychology, 10, 462.
doi: 10.3389/fpsyg.2019.00462 pmid: 30949084 |
[41] |
Gross, J., & de Dreu, C. K. (2021). Rule following mitigates collaborative cheating and facilitates the spreading of honesty within groups. Personality and Social Psychology Bulletin, 47(3), 395-409.
doi: 10.1177/0146167220927195 URL |
[42] | Gueguen, N., & Jacob, C. (2014). Clothing color and tipping: Gentlemen patrons give more tips to waitresses with red clothes. Journal of Hospitality & Tourism Research, 38(2), 275-280. |
[43] |
Gurung, R. A., Brickner, M., Leet, M., & Punke, E. (2018). Dressing “in code”: Clothing rules, propriety, and perceptions. The Journal of Social Psychology, 158(5), 553-557.
doi: 10.1080/00224545.2017.1393383 URL |
[44] | Halmagyi, M. (2019). Looking the part': A qualitative study on how counselling psychologists make sense of their professional attire (Unpublished doctoral dissertation). University of the West of England. |
[45] |
Harris, M. B., James, J., Chavez, J., Fuller, M. L., Kent, S., Massanari, C.,... Walsh, F. (1983). Clothing: Communication, compliance, and choice. Journal of Applied Social Psychology, 13(1), 88-97.
doi: 10.1111/jasp.1983.13.issue-1 URL |
[46] |
Hensley, W. E. (1981). The effects of attire, location, and sex on aiding behavior: A similarity explanation. Journal of Nonverbal Behavior, 6(1), 3-11.
doi: 10.1007/BF00987932 URL |
[47] |
Higgins, E. T. (1997). Beyond pleasure and pain. American psychologist, 52(12), 1280-1300.
doi: 10.1037//0003-066x.52.12.1280 pmid: 9414606 |
[48] |
Hong, J., & Chang, H. H. (2015). “I” follow my heart and “we” rely on reasons: The impact of self-construal on reliance on feelings versus reasons in decision making. Journal of Consumer Research, 41(6), 1392-1411.
doi: 10.1086/680082 URL |
[49] |
Hong, Y. J., Park, S., Kyeong, S., & Kim, J. J. (2019). Neural basis of professional pride in the reaction to uniform wear. Frontiers in Human Neuroscience, 13, 253.
doi: 10.3389/fnhum.2019.00253 URL |
[50] |
Hubble, M. A., & Gelso, C. J. (1978). Effect of counselor attire in an initial interview. Journal of Counseling Psychology, 25(6), 581-584.
doi: 10.1037/0022-0167.25.6.581 URL |
[51] |
Jaramillo, F., & Moizeau, F. (2003). Conspicuous consumption and social segmentation. Journal of Public Economic Theory, 5(1), 1-24.
doi: 10.1111/jpet.2003.5.issue-1 URL |
[52] |
Johnson, K., Lennon, S. J., & Rudd, N. (2014). Dress, body and self: Research in the social psychology of dress. Fashion and Textiles, 1(1), 1-24.
doi: 10.1186/s40691-014-0001-x URL |
[53] |
Johnson, K. K., Yoo, J. J., Kim, M., & Lennon, S. J. (2008). Dress and human behavior: A review and critique. Clothing and Textiles Research Journal, 26(1), 3-22.
doi: 10.1177/0887302X07303626 URL |
[54] |
Karl, K. A., Hall, L. M., & Peluchette, J. V. (2013). City employee perceptions of the impact of dress and appearance: You are what you wear. Public Personnel Management, 42(3), 452-470.
doi: 10.1177/0091026013495772 URL |
[55] | Kashem, M. A. (2019). The effect of teachers’ dress on students’ attitude and students’ learning: Higher education view. Education Research International, 2019(3), 1-7. |
[56] |
Kim, K., & Baker, M. A. (2022). Luxury branding in the hospitality industry: The impact of employee’s luxury appearance and elitism attitude. Cornell Hospitality Quarterly, 63(1), 5-18.
doi: 10.1177/19389655211022660 URL |
[57] |
Kim, K. J., Bae, G., & Kim, D. Y. (2017). The effects of visible customer characteristics on servers’ perceptions of tipping: Potential threats to service interactions. Cornell Hospitality Quarterly, 58(4), 400-408.
doi: 10.1177/1938965517704368 URL |
[58] |
Knox, G., & Eliashberg, J. (2009). The consumer's rent vs. buy decision in the rentailer. International Journal of Research in Marketing, 26(2), 125-135.
doi: 10.1016/j.ijresmar.2008.12.004 URL |
[59] |
Kim, J. E., Ju, H. W., & Johnson, K. K. (2009). Sales associate's appearance: Links to consumers’ emotions, store image, and purchases. Journal of Retailing and Consumer Services, 16(5), 407-413.
doi: 10.1016/j.jretconser.2009.06.001 URL |
[60] | Kraus, M. W., & Mendes, W. B. (2014). Sartorial symbols of social class elicit class-consistent behavioral and physiological responses: A dyadic approach. Journal of Experimental Psychology: General, 143(6), 2330-2340. |
[61] |
Kwon, Y.-H. (1994). The influence of appropriateness of dress and gender on the self-perception of occupational attributes. Clothing and Textiles Research Journal, 12(3), 33-39.
doi: 10.1177/0887302X9401200305 URL |
[62] |
Lalwani, A. K., & Shavitt, S. (2013). You get what you pay for? Self-construal influences price-quality judgments. Journal of Consumer Research, 40(2), 255-267.
doi: 10.1086/670034 URL |
[63] |
Lee, B., & Choi, J. (2020). Effect of staff appearance on customer satisfaction and revisit intention. International Journal of Services, Economics and Management, 11(2), 119-136.
doi: 10.1504/IJSEM.2020.108979 URL |
[64] |
Lee, K., Kim, H., & Vohs, K. D. (2011). Stereotype threat in the marketplace: Consumer anxiety and purchase intentions. Journal of Consumer Research, 38(2), 343-357.
doi: 10.1086/659315 URL |
[65] | Legde, K., & Cunningham, D. W. (2019). Evaluating the effect of clothing and environment on the perceived personality of virtual avatars. In C. Pelachaud (Chair), Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents (pp. 206-208). Association for Computing Machinery. |
[66] |
Levav, J., & Zhu, R. (2009). Seeking freedom through variety. Journal of Consumer Research, 36(4), 600-610.
doi: 10.1086/599556 URL |
[67] |
Li, Y., Zhang, C., & Laroche, M. (2019). Is beauty a premium? A study of the physical attractiveness effect in service encounters. Journal of Retailing and Consumer Services, 50, 215-225.
doi: 10.1016/j.jretconser.2019.04.016 URL |
[68] |
Liang, X., Guo, F., Yu, F., & Liu, S. (2019). The effects of online shopping context cues on consumers’ purchase intention for cross-border e-commerce sustainability. Sustainability, 11(10), 1-24.
doi: 10.3390/su11010001 URL |
[69] | Livesley, W. J., & Bromley, D. B. (1973) Person perception in childhood and adolescence. London: Wiley. |
[70] |
Lopresti‐Goodman, S., Kallen, R. W., Richardson, M. J., Marsh, K. L., & Johnston, L. (2010). The influence of heightened body-awareness on walking through apertures. Applied Cognitive Psychology, 24(4), 557-570.
doi: 10.1002/acp.v24:4 URL |
[71] | Marcoux, J. S., Filiatrault, P., & Chéron, E. (1997). The attitudes underlying preferences of young urban educated Polish consumers towards products made in western countries. Journal of International Consumer Marketing, 9(4), 5-29. |
[72] | McCarthy, M. (2017). A psychotherapeutic exploration of the impact of the therapists clothing in the room (Unpublished doctorial dissertation). Dublin Business School. |
[73] | Mehrabian, A., & Blum, J. S. (2018). Physical appearance, attractiveness, and the mediating role of emotions. In Pallone, N. (Ed.), Love, romance, sexual interaction (pp. 1-30). Routledge. |
[74] |
Miller, J. S., & Cardy, R. L. (2000). Self‐monitoring and performance appraisal: Rating outcomes in project teams. Journal of Organizational Behavior, 21(6), 609-626.
doi: 10.1002/(ISSN)1099-1379 URL |
[75] |
Miller, K. A., Jasper, C. R., & Hill, D. R. (1993). Dressing in costume and the use of alcohol, marijuana, and other drugs by college students. Adolescence, 28(109), 189-198.
pmid: 8456608 |
[76] |
Nezlek, J. B., Mochort, E., & Cypryańska, M. (2019). Self-presentational motives and public self-consciousness: Why do people dress a certain way? Journal of Personality, 87(3), 648-660.
doi: 10.1111/jopy.12423 pmid: 30007076 |
[77] |
Oh, D., Shafir, E., & Todorov, A. (2020). Economic status cues from clothes affect perceived competence from faces. Nature Human Behaviour, 4(3), 287-293.
doi: 10.1038/s41562-019-0782-4 pmid: 31819209 |
[78] | Oliver, S., Marder, B., Erz, A., & Kietzmann, J. (2022). Fitted: The impact of academics’ attire on students’ evaluations and intentions. Assessment & Evaluation in Higher Education, 47(3), 390-410. |
[79] |
Peluchette, J. V., & Karl, K. (2007). The impact of workplace attire on employee self‐perceptions. Human Resource Development Quarterly, 18(3), 345-360.
doi: 10.1002/hrdq.v18:3 URL |
[80] |
Peluchette, J. V., Karl, K., & Rust, K. (2006). Dressing to impress: Beliefs and attitudes regarding workplace attire. Journal of Business and Psychology, 21(1), 45-63.
doi: 10.1007/s10869-005-9022-1 URL |
[81] | Price, B. R., & Pettijohn, T. F. (2006). The effect of ballet dance attire on body and self-perceptions of female dancers. Social Behavior & Personality: An International Journal, 34(8), 991-998. |
[82] | Roach-Higgins, M. E., & Eicher, J. B. (1992). Dress and identity. Clothing and Textiles Research Journal, 10(4), 1-8. |
[83] |
Rounsefell, K., Gibson, S., McLean, S., Blair, M., Molenaar, A., Brennan, L., … McCaffrey, T. A. (2020). Social media, body image and food choices in healthy young adults: A mixed methods systematic review. Nutrition & Dietetics, 77(1), 19-40.
doi: 10.1111/ndi.v77.1 URL |
[84] |
Safdar, S., Goh, K., & Choubak, M. (2020). Clothing, identity, and acculturation: The significance of immigrants’ clothing choices. Canadian Journal of Behavioural Science / Revue canadienne des sciences du comportement, 52(1), 36-47.
doi: 10.1037/cbs0000160 URL |
[85] | Scholer, A. A., Cornwell, J. F. M., & Higgins, E. T. (2019). Regulatory focus theory and research:Catching up and looking forward after 20 years. In R. M. Ryan (Ed.), The Oxford handbook of human motivation (pp. 47-66). Oxford University Press. |
[86] |
Shao, C. Y., Baker, J. A., & Wagner, J. (2004). The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention: The moderating influences of involvement and gender. Journal of Business Research, 57(10), 1164-1176.
doi: 10.1016/S0148-2963(02)00326-0 URL |
[87] |
Simonson, I., & Nowlis, S. M. (2000). The role of explanations and need for uniqueness in consumer decision making: Unconventional choices based on reasons. Journal of Consumer Research, 27(1), 49-68.
doi: 10.1086/314308 URL |
[88] |
Sotak, K. L., Serban, A., Friedman, B. A., & Palanski, M. (2023). Perceptions of ethicality: The role of attire style, attire appropriateness, and context. Journal of Business Ethics, 183, 1-27.
doi: 10.1007/s10551-022-05078-1 |
[89] |
Sontag, M. S., & Lee, J. (2004). Proximity of clothing to self scale. Clothing and Textiles Research Journal, 22(4), 161-177.
doi: 10.1177/0887302X0402200402 URL |
[90] | Sun, J., Choi, C., & Bai, B. (2018). Dress for success: The effect of exhibitors’ dress conformity and self-construal on attendees’ approach behavior. Journal of Travel & Tourism Marketing, 35(6), 706-714. |
[91] |
Taj, S. A. (2016). Application of signaling theory in management research: Addressing major gaps in theory. European Management Journal, 34(4), 338-348.
doi: 10.1016/j.emj.2016.02.001 URL |
[92] |
Vilnai-Yavetz, I., & Gilboa, S. (2014). The cost (and the value) of customer attire: Linking high-and low-end dress styles to service quality and prices offered by service employees. Service Business, 8(2), 355-373.
doi: 10.1007/s11628-013-0199-5 URL |
[93] | Wan, L. C., & Wyer, R. S. (2015). Consumer reactions to attractive service providers: Approach or avoid? Journal of Consumer Research, 42(4), 578-595. |
[94] |
Wang, X., Wang, X., Lei, J., & Chao, M. C. H. (2021). The clothes that make you eat healthy: The impact of clothes style on food choice. Journal of Business Research, 132, 787-799.
doi: 10.1016/j.jbusres.2020.10.063 URL |
[95] |
Wang, Y. C., & Lang, C. (2019). Service employee dress: Effects on employee-customer interactions and customer-brand relationship at full-service restaurants. Journal of Retailing and Consumer Services, 50, 1-9.
doi: 10.1016/j.jretconser.2019.04.011 URL |
[96] |
Watson, C. A. (2004). The sartorial self: William James's philosophy of dress. History of Psychology, 7(3), 211-224.
pmid: 15382366 |
[97] |
Wei, S., Ang, T., & Anaza, N. A. (2019). The power of information on customers’ social withdrawal and citizenship behavior in a crowded service environment. Journal of Service Management, 30(1), 23-47.
doi: 10.1108/JOSM-10-2017-0274 URL |
[98] | Wyer, R. S., & Carlston, D. E. (2018). Social cognition, inference, and attribution. New Jersey, United States: Psychology Press. |
[99] |
Yan, R. N., Yurchisin, J., & Watchravesringkan, K. (2011). Does formality matter? Effects of employee clothing formality on consumers' service quality expectations and store image perceptions. International Journal of Retail and Distribution Management, 39(5), 346-362.
doi: 10.1108/09590551111130775 URL |
[100] |
Yee, N., & Bailenson, J. (2007). The Proteus effect: The effect of transformed self-representation on behavior. Human communication research, 33(3), 271-290.
doi: 10.1111/hcre.2007.33.issue-3 URL |
[1] | SUN Jin, YANG Jingshu. The power of circulation: The impact of reciprocal relationship on consumer behavior [J]. Advances in Psychological Science, 2023, 31(6): 1094-1108. |
[2] | XIE Zhipeng, QIN Huanyu, WANG Ziye, WANG Jingyuan, HE Yi. Tainted or elegant? Sexy effect on marketing [J]. Advances in Psychological Science, 2023, 31(11): 2200-2218. |
[3] | LIU Wumei, XIAO Haiyi, WANG Xuefeng. Residential mobility and consumption: Explanation based on regulatory focus theory [J]. Advances in Psychological Science, 2022, 30(11): 2595-2606. |
[4] | XIE Zhipeng, XIAO Tingting, QIN Huanyu. Typeface effect in marketing [J]. Advances in Psychological Science, 2021, 29(2): 365-380. |
[5] | XIE Ying, LI Chunqing, GAO Peng, LIU Yi. The effect and mechanism of social presence in live marketing on online herd consumption from behavioral and neurophysiological perspectives [J]. Advances in Psychological Science, 2019, 27(6): 990-1004. |
[6] | Yinghao WU, Jing JIANG. The numerosity effects in consumer behavior [J]. Advances in Psychological Science, 2018, 26(9): 1680-1688. |
[7] | XU Sheng. The differentiation of employee followership from the perspective of regulatory focus: Influence mechanism of causes and effects [J]. Advances in Psychological Science, 2018, 26(3): 400-410. |
[8] | JIANG Hongyan, LIU Bangshun, SUN Peizhen. The influence of power on consumer behavior and its theoretical explanation [J]. Advances in Psychological Science, 2018, 26(1): 156-168. |
[9] | WU Lili, SHI Xiaoxuan, WANG Beiyi, ZHANG Jianxin. Brand attachment: Theories, measurements and relationships to related variables [J]. Advances in Psychological Science, 2017, 25(8): 1411-1422. |
[10] | HUANG Jun; LI Ye; ZHANG Hongwei. The Application and Development of Construal Level Theory [J]. Advances in Psychological Science, 2015, 23(1): 110-119. |
[11] | YIN Feifan;WANG Yong. Regulatory Focus in Consumer Behavior Research [J]. Advances in Psychological Science, 2013, 21(2): 347-357. |
[12] | HAO Hongda;WANG Yong. Implicit Association Test and Consumer Psychology [J]. Advances in Psychological Science, 2013, 21(10): 1865-1873. |
[13] | TAN Jie;ZHENG Quan-Quan. The Effect of Power in Goal Pursuit [J]. , 2010, 18(11): 1782-1788. |
[14] | He Jiaxun. Consumer Research: The Methodology of Existential-Phenomenology and Its Application [J]. , 2006, 14(5): 729-736. |
[15] | Xu Xiaoyong,Lv Jianhong,Chen Yiwen. Researches on Brand Image: Viewpoint of Consumer Behavior [J]. , 2003, 11(4): 464-468. |
Viewed | ||||||
Full text |
|
|||||
Abstract |
|
|||||