ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

›› 2005, Vol. 13 ›› Issue (6): 806-813.

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The Influence Factors and Remedies of Leniency Effect in Performance Appraisal

Zhou Hao;Long Lirong   

  1. College of Psychology, Central China Normal University, Wuhan 430079, China

    College of Management, Huazhong University of Science and Technology, Wuhan 430074, China

  • Received:1900-01-01 Revised:1900-01-01 Online:2005-11-15 Published:2005-11-15
  • Contact: Long Lirong

Abstract: Leniency effect in performance appraisal had great harmful influences on human resource management. In this paper, leniency effect was analyzed in three dimensions: situational factors, instrumental factors and rater factors. Organizational culture, purpose of appraisal and rater anonymity were regarded as situational factors. Standards of rating was discussed as instrumental factor especially. Motivation, cognitive process, affects, moods, and raters’ stabile personal traits were regarded as rater factors. At the same time, suggestions of how to cope with leniency effect were provided. Finally, some aspects that need to further research were proposed

Key words: performance appraisal, leniency effect, rater

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