ISSN 1671-3710
CN 11-4766/R

Advances in Psychological Science ›› 2019, Vol. 27 ›› Issue (5): 871-883.doi: 10.3724/SP.J.1042.2019.00871

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The mutual relationship of organizational citizenship behaviors and counterproductive work behaviors: An integrated process of emotion and cognition

ZHAO Jun1, YAN Miao1, XIAO Sufang1, ZHANG Yongjun2()   

  1. 1 School of Public Administration, Zhongnan University of Economics and Law, Wuhan 430073, China
    2 School of Business Administration, Henan University, Kaifeng 475004, China
  • Received:2018-05-08 Online:2019-05-15 Published:2019-03-20
  • Contact: ZHANG Yongjun


Traditional views argued that organizational citizenship behavior (OCBs) and counterproductive work behavior (CWBs) were opposite poles of the same construct, or negatively correlated and relatively independent two-dimensional structure. However, recent studies suggested that their relations were not as simple as imagined. They might have a modestly positive correlation under certain circumstances. Firstly, the antecedents of OCBs and CWBs, as well as cognitive evolution of their relations were reviewed; Secondly, in the integrated view of emotion and cognition, the mutual mechanisms between OCBs and CWBs from the perspective of Conservation of Resource Theory and Moral Balance Theory were explored; Finally, the future research directions were also discussed, such as exploring the boundary mechanism of mutual relationship through empirical study, verifying the mutual relationship by multiple methods, analyzing the dynamic change based on latent growth model, and exploring the management practices of them.

Key words: organizational citizenship behavior, counterproductive work behavior, emotion, cognition

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