心理科学进展 ›› 2025, Vol. 33 ›› Issue (8): 1408-1424.doi: 10.3724/SP.J.1042.2025.1408 cstr: 32111.14.2025.1408
收稿日期:2024-10-24
出版日期:2025-08-15
发布日期:2025-05-15
基金资助:Received:2024-10-24
Online:2025-08-15
Published:2025-05-15
摘要:
方言刻板印象是人们对方言的固有认知与看法, 它无意识地影响人们对方言广告的态度与行为。本文构建了方言刻板印象效应的理论模型, 该模型从语言特征、使用者形象和社会文化三个维度系统性地分析方言刻板印象的含义。文章结合标记理论、双加工理论、社会认同理论和空间临场感, 从不同角度探讨方言刻板印象在广告中的效应, 并分析了消费者个体特征、产品特征、品牌特征、代言人个体特征和广告诉求的调节作用。通过系统分析方言及其刻板印象的含义, 厘清其广告效应与理论机制, 本文为推进方言广告的理论发展与机制研究提供了一定的启示。未来研究可进一步丰富方言广告的语言形式与应用场景, 检验其作用机制, 探究文化差异对方言广告说服效果的影响。
中图分类号:
凌斌, 刘莺恺. (2025). 广告营销中的方言刻板印象效应及其理论机制. 心理科学进展 , 33(8), 1408-1424.
LING Bin, LIU Yingkai. (2025). Dialect stereotypes in advertising: Effects and theoretical mechanism. Advances in Psychological Science, 33(8), 1408-1424.
| 非标准语的形式 | 定义 | 广告应用事例 | 对广告说服效果的影响 |
|---|---|---|---|
| 方言 | 见本文2.1 | 宜家洗衣袋“埋汰衣服没地放咋整”。 | 见本文第3部分 |
| 俗语 | 俗语也叫俗话, 是由民间创造的, 广泛流传的定型语句, 以精炼简洁为特征, 反映人民总结的生活经验和愿望。包括谚语、歇后语和惯用语等(韩爽, | “桂林山水甲天下”。 | “四极”: 在极短时间内极大吸引眼球、极易鼓动人心、极快上口流传(王永泰, |
| 行话 | 行话又叫技术性语言, 是关于特定职业或领域的语言(Anderson & Jolson, | 华为5G技术: “5G Massive MIMO技术”, “切片技术”, “超低时延”等行话。 | 降低信息的清晰度, 影响客户对广告的专业知识和可信度的认知, 以及对信息的接受程度(Elsbach & Elofson, |
| 网络语言 | 网络语言指伴随社会新闻事件的发生, 迅速风靡于网络、短时间内生命力极强但一般很难长久维持的热门词语, 又叫网络雷语、网络热词(孟陆 等, | 士力架在产品包装上添加“逢考必过”、“锦鲤加持”等网络用语。 | 吸引消费者注意力(刘世雄 等, |
| 语音变异 | 语音变异是利用语音特点, 采取变异手段来巧妙地表达一定的思想内容, 包括谐音变异、韵律变异等(马自泉, | 天猫: “尚天猫, 就购了”; 钟薛高: “高手高手, 糕糕手”。 | 利用声音引发联想, 增强了广告描绘力与节奏感, 拉近产品与受众的距离(马自泉, |
表1 常见的非标准语形式
| 非标准语的形式 | 定义 | 广告应用事例 | 对广告说服效果的影响 |
|---|---|---|---|
| 方言 | 见本文2.1 | 宜家洗衣袋“埋汰衣服没地放咋整”。 | 见本文第3部分 |
| 俗语 | 俗语也叫俗话, 是由民间创造的, 广泛流传的定型语句, 以精炼简洁为特征, 反映人民总结的生活经验和愿望。包括谚语、歇后语和惯用语等(韩爽, | “桂林山水甲天下”。 | “四极”: 在极短时间内极大吸引眼球、极易鼓动人心、极快上口流传(王永泰, |
| 行话 | 行话又叫技术性语言, 是关于特定职业或领域的语言(Anderson & Jolson, | 华为5G技术: “5G Massive MIMO技术”, “切片技术”, “超低时延”等行话。 | 降低信息的清晰度, 影响客户对广告的专业知识和可信度的认知, 以及对信息的接受程度(Elsbach & Elofson, |
| 网络语言 | 网络语言指伴随社会新闻事件的发生, 迅速风靡于网络、短时间内生命力极强但一般很难长久维持的热门词语, 又叫网络雷语、网络热词(孟陆 等, | 士力架在产品包装上添加“逢考必过”、“锦鲤加持”等网络用语。 | 吸引消费者注意力(刘世雄 等, |
| 语音变异 | 语音变异是利用语音特点, 采取变异手段来巧妙地表达一定的思想内容, 包括谐音变异、韵律变异等(马自泉, | 天猫: “尚天猫, 就购了”; 钟薛高: “高手高手, 糕糕手”。 | 利用声音引发联想, 增强了广告描绘力与节奏感, 拉近产品与受众的距离(马自泉, |
| 维度 | 主要内容 | 积极与消极刻板印象的区别 |
|---|---|---|
| 语言特征 | 语音: 每种方言拥有独特的语音腔调(沈慧瑛, | 积极的方言刻板印象看重其独特的语音语调和词汇表达, 认为方言更具抑扬顿挫的韵律美, 应用于广告营销中可营造轻松幽默、新奇活泼的喜剧效果。而消极的方言刻板印象则将方言限制在特定区域和场合, 认为其地方性和非正式性使其不宜用于广告。 |
| 词汇和短语: 对于同一概念, 不同方言语境下的词汇表达是不同的(秦曰龙, | ||
| 语用习惯: 可能涉及到方言在特定语境下的语言习惯(汪静茹, | ||
| 使用者形象 | 地位: 对说话者的智力、能力、专业性、可理解性、教育程度、社会阶层、事业的评价(Fuertes et al., | 消极刻板印象认为使用方言的人在地位与活力上不如标准语言(Garrett, |
| 活力: 对说话者与听者的相似性、社会吸引力、亲和力和可信度的评估(Fuertes et al., | ||
| 团结: 对说话者的热情、健谈和活泼程度的评价(Fuertes et al., | ||
| 社会文化 | 塑造地域特色: 利用方言刻板印象来营造地域氛围, 展现地域特色(靳新来, 潘晶晶, | 积极刻板印象是指方言在传播地域特色, 展现地域文化的过程中塑造了对于特定地区的积极的正面的形象, 消极方言刻板印象则是指方言所引发的人们对于特定文化和地域的负面信念。 |
| 强化情感共鸣: 方言具有很强的情感属性, 能够引起受众的共鸣(臧小艳, | ||
| 展现地域文化: 方言是文化的重要载体, 传递了当地的文化信息(于声瑞, 徐顺璐, | ||
| 塑造人物形象: 方言可以用来塑造人物形象, 使人物形象更加鲜活生动(袁毅, |
表2 方言的刻板印象的含义
| 维度 | 主要内容 | 积极与消极刻板印象的区别 |
|---|---|---|
| 语言特征 | 语音: 每种方言拥有独特的语音腔调(沈慧瑛, | 积极的方言刻板印象看重其独特的语音语调和词汇表达, 认为方言更具抑扬顿挫的韵律美, 应用于广告营销中可营造轻松幽默、新奇活泼的喜剧效果。而消极的方言刻板印象则将方言限制在特定区域和场合, 认为其地方性和非正式性使其不宜用于广告。 |
| 词汇和短语: 对于同一概念, 不同方言语境下的词汇表达是不同的(秦曰龙, | ||
| 语用习惯: 可能涉及到方言在特定语境下的语言习惯(汪静茹, | ||
| 使用者形象 | 地位: 对说话者的智力、能力、专业性、可理解性、教育程度、社会阶层、事业的评价(Fuertes et al., | 消极刻板印象认为使用方言的人在地位与活力上不如标准语言(Garrett, |
| 活力: 对说话者与听者的相似性、社会吸引力、亲和力和可信度的评估(Fuertes et al., | ||
| 团结: 对说话者的热情、健谈和活泼程度的评价(Fuertes et al., | ||
| 社会文化 | 塑造地域特色: 利用方言刻板印象来营造地域氛围, 展现地域特色(靳新来, 潘晶晶, | 积极刻板印象是指方言在传播地域特色, 展现地域文化的过程中塑造了对于特定地区的积极的正面的形象, 消极方言刻板印象则是指方言所引发的人们对于特定文化和地域的负面信念。 |
| 强化情感共鸣: 方言具有很强的情感属性, 能够引起受众的共鸣(臧小艳, | ||
| 展现地域文化: 方言是文化的重要载体, 传递了当地的文化信息(于声瑞, 徐顺璐, | ||
| 塑造人物形象: 方言可以用来塑造人物形象, 使人物形象更加鲜活生动(袁毅, |
| 理论 | 解释层次 | 解释的方言刻板印象侧重点 | 方言刻板印象对广告说服效果的影响(部分文献) |
|---|---|---|---|
| 标记理论 | 个人 | 语言特征 | 吸引消费者注意力(吴滋源, |
| 降低广告可理解性(Gerritsen & Nickerson, | |||
| 降低广告记忆效果(Ryan & Sebastian, | |||
| 双加工理论 | 使用者形象 | 质疑广告可信度(Hermann, | |
| 损害品牌认知(吴滋源, | |||
| 空间临场感 | 社会文化与语言特征 | 增加产品真实性(徐震南 等, | |
| 丰富消费者感官体验(Lim & Seob, | |||
| 社会认同理论 | 群体 | 社会文化与使用者形象 | 陈启杰, |
| 刘艳, |
表3 方言刻板印象效应的理论框架
| 理论 | 解释层次 | 解释的方言刻板印象侧重点 | 方言刻板印象对广告说服效果的影响(部分文献) |
|---|---|---|---|
| 标记理论 | 个人 | 语言特征 | 吸引消费者注意力(吴滋源, |
| 降低广告可理解性(Gerritsen & Nickerson, | |||
| 降低广告记忆效果(Ryan & Sebastian, | |||
| 双加工理论 | 使用者形象 | 质疑广告可信度(Hermann, | |
| 损害品牌认知(吴滋源, | |||
| 空间临场感 | 社会文化与语言特征 | 增加产品真实性(徐震南 等, | |
| 丰富消费者感官体验(Lim & Seob, | |||
| 社会认同理论 | 群体 | 社会文化与使用者形象 | 陈启杰, |
| 刘艳, |
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