ISSN 1671-3710
CN 11-4766/R
主办：中国科学院心理研究所
出版：科学出版社

心理科学进展 ›› 2014, Vol. 22 ›› Issue (8): 1282-1293.doi: 10.3724/SP.J.1042.2014.01282

• 研究前沿 • 上一篇    下一篇

临时性组织中的快速信任：概念、形成前因及影响结果

肖余春;李伟阳   

  1. (1浙江工商大学工商管理学院, 杭州 310018) (2杭州汽轮机股份有限公司, 杭州 310022)
  • 收稿日期:2013-06-18 出版日期:2014-08-15 发布日期:2014-08-15
  • 通讯作者: 肖余春;李伟阳

Swift Trust in Temporary Organizations: Conceptualization, Antecedents and Consequences

XIAO Yuchun; LI Weiyang   

  1. (1 School of Business Administration, Zhejiang Gongshang University, Hangzhou 310018, China) (2 Hangzhou Steam Turbine Co., Ltd, Hangzhou 310022, China)
  • Received:2013-06-18 Online:2014-08-15 Published:2014-08-15
  • Contact: XIAO Yuchun; LI Weiyang

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摘要：

快速信任是适应临时性组织的速成性、短期性和任务复杂性特点而形成的新的信任研究方向, 其一反传统信任对个性、人际关系和情感的关注而转向对认知、行为和角色的关注。利用快速信任能有效地管理临时性组织的脆弱性、不确定性、风险和期望问题。在介绍快速信任的概念和测量的基础上, 综述了影响快速信任形成的信任倾向、类别与原型和角色等因素, 并阐述了快速信任对团队及系统层面结果变量的影响。未来研究需对快速信任的情感成分、测量及维度划分、快速信任与领导的交互影响、快速信任下的不信任以及快速信任的动态发展方面展开深入探讨。

关键词: 快速信任, 临时性组织, 风险, 虚拟团队

Abstract:

Swift trust is a new field about trust research that suits temporary organizations characterized as swiftly formed, short-termed and complex. The concentration of swift trust on recognition, action and roles rather than on personalities, interpersonal forms and feelings in dyadic networking as traditional trust does is helpful to manage the issues of vulnerability, uncertainty, risk and expectations of temporary organizations. The article summarized the antecedents of swift trust which includes trust disposition, category and prototype, and role after introducing the concepts and measuring instruments of swift trust. Then the influences of swift trust on both the temporary team and the temporary system levels were analyzed. Future studies should make further researches on the affective factors, the measuring instruments and dimensions, the reciprocal effects between swift trust and leadership, the distrust in swift trust, and the dynamic development of swift trust.

Key words: swift trust, temporary organization, risk, virtual team