ISSN 1671-3710
CN 11-4766/R
主办：中国科学院心理研究所
出版：科学出版社

心理科学进展 ›› 2012, Vol. 20 ›› Issue (4): 561-574.

• 研究前沿 • 上一篇    下一篇

组织中员工的自愿性工作行为

孙建群;段锦云;田晓明   

  1. (苏州大学心理学系; 教育部人文社科重点研究基地-苏州大学中国特色城镇化研究中心, 江苏 苏州 215123)
  • 收稿日期:2010-07-20 修回日期:1900-01-01 出版日期:2012-04-15 发布日期:2012-04-15
  • 通讯作者: 段锦云;田晓明

Employees’ Discretionary Work Behaviours in Organizations

SUN Jian-Qun;DUAN Jin-Yun;TIAN Xiao-Ming   

  1. (Department of Psychology, Soochow University;
    Key Research Institute of Education Ministry-Center for Chinese Urbanization Studies, Soochow University,
    Suzhou 215123, China)
  • Received:2010-07-20 Revised:1900-01-01 Online:2012-04-15 Published:2012-04-15
  • Contact: DUAN Jin-Yun;TIAN Xiao-Ming

PDF (PC)

2116

被引次数

40

摘要： 自愿性工作行为是角色规范之外的自发性行为, 它包括两大类型：一是以组织公民行为、建言行为、周边绩效等为代表的角色外行为; 二是以反生产行为、沉默行为、越轨行为等为代表的负面组织行为。自愿性工作行为的产生是个体与情境相互作用的结果。“组织公民行为-反生产行为”与“建言-沉默”之间的关系并非对立相反, 在一定条件下且可以互相转化, 本研究将特定类目的转化过程推论至总体, 并用情感事件理论、道德补偿原理及经济理性分析对该推论进行理论论证。

关键词: 自愿性工作行为, 角色外行为, 负面组织行为, 形成转化模型

Abstract: Discretionary work behavior (DWB) is a kind of spontaneous behavior beyond role norms, which includes two major research areas. One is extra-role behavior represented by organizational citizenship behavior (OCB), voice behavior, contextual performance and so on; the other is negative organizational behavior, such as counterproductive work behavior (CWB), silence behavior, deviant behavior, etc. The generation of DWB is the interactive result of individual and environment factors. The relationship between ‘OCB-CWB’ and ‘voice-silence’ are not negatively related and they can be transformed into each other under some circumstances. The present study proposed the transformation processes of the specific categories to the overall, adopted the affective events theory, compensatory ethics principles and cost-benefit analysis to explain the transformation processes.

Key words: discretionary work behavior, extra-role behavior, negative organizational behavior, formation and transformation model