Please wait a minute...
Advances in Psychological Science    2016, Vol. 24 Issue (12) : 1934-1945     DOI: 10.3724/SP.J.1042.2016.01934
Regular Articles |
The spillover and crossover effect of workplace incivility: The negative role beyond work boundary
YAN Yu; WANG Yiming
(Department of Psychology, School of Philosophy, Wuhan University, Wuhan 430072, China)
Download: PDF(484 KB)  
Export: BibTeX | EndNote | Reference Manager | ProCite | RefWorks    
Abstract  

Existing researches usually investigate the effect of workplace incivility on targets’ work-related outcomes within workplace. Actually recent researches revealed that the negative effects of workplace incivility have a ripple effect and are far beyond workplace boundary. That is, workplace incivility can spillover from work domain into home domain, and can have a similar bad effect on those who are closed to targets. This paper discussed the spillover and the crossover effect of workplace incivility, including concept, theory and mechanism. Specifically, we summarized the internal mechanisms of the spillover and crossover effect. Meanwhile, we think the spillover effect of workplace incivility due to the chronic nature of it and its accompanying negative affect. Stress transmission plays an important role in the relationship between negative affect/behavior and marital dissatisfaction. Additionally, empathy moderate the direct crossover effect and social undermining mediate the indirect crossover effect. Finally, we suggest future research using longitudinal measures, multiple data and sources of workplace incivility; choosing other outcome variables and examining these two effect in other relationships; exploring the mechanisms and boundary conditions; and investigating the integral spillover-crossover/crossover-spillover effect.

Keywords workplace incivility      spillover      crossover      stress transmission      empathy      social undermining     
Corresponding Authors: YAN Yu, E-mail: yanyu@whu.edu.cn    
Issue Date: 15 December 2016
Service
E-mail this article
E-mail Alert
RSS
Articles by authors
YAN Yu
WANG Yiming
Cite this article:   
YAN Yu,WANG Yiming. The spillover and crossover effect of workplace incivility: The negative role beyond work boundary[J]. Advances in Psychological Science, 2016, 24(12): 1934-1945.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2016.01934     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2016/V24/I12/1934
[1] ZHONG Yiping, ZHAN Youlong, LI Jin, FAN Wei.  Study on the mechanism and intervention of moral decision: Effects of self-relevance and risk level[J]. Advances in Psychological Science, 2017, 25(7): 1093-1102.
[2] JING Jiaojiao; GAO Chuang; NIU Gengfeng. The effect of internet use on empathy[J]. Advances in Psychological Science, 2017, 25(4): 652-661.
[3] YAN Yu; LI Jiali. Beyond incivility in the workplace: Using civility interventions to proactively deescalate workplace incivility[J]. Advances in Psychological Science, 2017, 25(2): 319-330.
[4] MENG Jing; SHEN Lin. Empathy in individuals with autism spectrum disorder: Symptoms, theories and neural mechanisms[J]. Advances in Psychological Science, 2017, 25(1): 59-66.
[5] YUE Tong; HUANG Xiting. The neurobiological underpinnings of trait empathy[J]. Advances in Psychological Science, 2016, 24(9): 1368-1376.
[6] DING Fengqin; LU Zhaohui. Association between empathy and prosocial behavior: A systematic review and meta-analysis[J]. Advances in Psychological Science, 2016, 24(8): 1159-1174.
[7] YAN Yu; WU Xia. From trust violation to trust repair: The role of moral emotions[J]. Advances in Psychological Science, 2016, 24(4): 633-642.
[8] YUE Tong; HUANG Xiting. The cognitive neuroscience studies on positive empathy[J]. Advances in Psychological Science, 2016, 24(3): 402-409.
[9] XU Fuming; LI Ou; DENG Ying; LI Yan; SHI Yanwei. The projection bias in judgment and decision-making[J]. Advances in Psychological Science, 2016, 24(3): 422-430.
[10] CHEN Wuying; LIU Lianqi. The effect of context on empathy[J]. Advances in Psychological Science, 2016, 24(1): 91-100.
[11] SHI Yanwei; XU Fuming; WANG Wei; LI Yan; LIU Chenghao. Empathetic Social Pain: Evidence from Neuroimaging[J]. Advances in Psychological Science, 2015, 23(9): 1608-1616.
[12] ZOU Qiong; ZUO Bin; DAI Taotao. Happiness at Work: Definition, Measurement Levels and Causal Models[J]. Advances in Psychological Science, 2015, 23(4): 669-678.
[13] CHEN Wuying; LU Jiamei; LIU Lianqi; LIN Wenyi. Gender Differences of Empathy[J]. Advances in Psychological Science, 2014, 22(9): 1423-1434.
[14] ZUO Shijiang;WANG Fang;SHI Xiafei;ZHANG Xiao. Primitive Emotional Contagion and the Challenge of Current Research[J]. Advances in Psychological Science, 2014, 22(5): 791-801.
[15] LI Chaoping;YU Xiao;ZHONG Lifeng. Compassion in Organization: Conceptualization, Antecedents and Consequences[J]. Advances in Psychological Science, 2014, 22(5): 822-833.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
Copyright © Advances in Psychological Science
Support by Beijing Magtech