ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2010, Vol. 18 ›› Issue (10): 1580-1589.

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工作场所中的心理安全: 概念构思、影响因素和结果

凌斌;段锦云;朱月龙   

  1. 苏州大学心理系; 教育部人文社科重点研究基地—苏州大学中国特色城镇化研究中心, 苏州 215123
  • 收稿日期:2009-12-15 修回日期:1900-01-01 出版日期:2010-10-15 发布日期:2010-10-15
  • 通讯作者: 段锦云

Psychological Safety in Workplace: Conceptualization, Antecedents and Consequences

LING Bin;DUAN Jin-Yun;ZHU Yue-Long   

  1. Department of Psychology, Soochow University; Key Research Institute of Education Ministry-Center for Chinese Urbanization Studies, Soochow University, Suzhou 215123, China
  • Received:2009-12-15 Revised:1900-01-01 Online:2010-10-15 Published:2010-10-15
  • Contact: DUAN Jin-Yun

摘要: 工作场所中的心理安全感是一个多层面(个体层、团体层、组织层)的认知型构念, 它指的是个体在如实表现自我时, 相信其自我形象、地位和职业生涯等不会受到负面评价的感知, 也是个体在群体、组织和人际交互中能够感受到安全的共享信念。个体特征、人际关系质量、群体活动与结构、领导特征等对员工心理安全感具有预测作用。而心理安全感对员工的学习行为、进谏行为、创新、工作敬业度和工作绩效等有着积极影响。未来关于心理安全感的研究需加强对结构测量等方面的进一步探讨。

关键词: 心理安全感, 信任, 学习行为, 进谏行为, 创新

Abstract: Psychological safety, a multilevel cognitive construct, refers to individuals’ perceptions of being able to show and employ one’s self without fear of negative consequences to self-image, status or career. It is also defined as employees’ shared belief that taking interpersonal risks are safe in their dyadic relationships, work teams and organizations. A set of predictors–consisting of personal features, quality of relationships, group dynamics and structure, as well as leadership style–have shown to be positively related to psychological safety, which in turn facilitates learning behavior, voice behavior, creativity and innovation, employee engagement, and job performance. Future studies about the structure and measurement of psychological safety, antecedents and so on are discussed further.

Key words: psychological safety, trust, learning behavior, voice behavior, creativity