Advances in Psychological Science ›› 2020, Vol. 28 ›› Issue (11): 1939-1952.doi: 10.3724/SP.J.1042.2020.01939
• Regular Articles • Previous Articles Next Articles
Received:
2020-01-06
Online:
2020-11-15
Published:
2020-09-23
Contact:
LI Fangjun
E-mail:lifangjun@jnu.edu.cn
CLC Number:
LI Fangjun, ZHONG Xupeng. The distinction between promotive and prohibitive voice[J]. Advances in Psychological Science, 2020, 28(11): 1939-1952.
[1] | 陈倩倩, 樊耘, 张旭, 于维娜 . ( 2017). 领导者信息共享与集体主义对员工促进型建言的影响机制研究. 管理学报, 14( 10), 1523-1531. |
[2] | 陈思, 李锡元, 陆欣欣 . ( 2016). 基于调节焦点作用的员工建言行为动机研究. 管理学报, 13( 4), 551-559. |
[3] | 段锦云 . ( 2011). 中国背景下建言行为研究:结构, 形成机制及影响. 心理科学进展, 19( 2), 185-192. |
[4] | 段锦云, 张倩 . ( 2012). 建言行为的认知影响因素、理论基础及发生机制. 心理科学进展, 20( 1), 115-126. |
[5] | 胡恩华, 章燕, 单红梅, 张龙 . ( 2018). 企业承诺和工会承诺对员工建言行为的影响研究. 管理学报, 15( 8), 1153-1160. |
[6] | 李方君, 祁婷婷 . ( 2017). 员工建言能提高工作绩效吗?建言采纳与自我效能感的作用. 中国人力资源开发, 34( 8), 71-82. |
[7] | 李锐, 凌文辁, 方俐洛 . ( 2010). 上司支持感知对下属建言行为的影响及其作用机制. 中国软科学, ( 4), 106-115. |
[8] | 李锐, 凌文辁, 柳士顺 . ( 2009). 上司不当督导对下属建言行为的影响及其作用机制. 心理学报, 41( 12), 1189-1202. |
[9] | 梁潇杰, 于桂兰, 付博 . ( 2019). 与上级关系好的员工一定会建言吗? 基于资源保存理论的双中介模型. 管理评论, 31( 4), 128-137. |
[10] | 刘生敏, 廖建桥 . ( 2015 a). 真实型领导真能点亮员工的希望之言吗? 管理评论, 27( 4), 111-121. |
[11] | 刘生敏, 廖建桥 . ( 2015 b). 中国员工真能被“领”开言路吗?真实型领导对员工抑制性建言的影响. 商业经济与管理, 284( 6), 58-68. |
[12] | 苗仁涛, 周文霞, 刘丽, 潘静洲, 刘军 . ( 2015). 高绩效工作系统有助于员工建言?一个被中介的调节作用模型. 管理评论, 27( 7), 105-115. |
[13] | 孙健敏, 尹奎, 李秀凤 . ( 2015). 同事信任对员工建言行为影响的作用机制研究. 软科学, 29( 11), 93-96. |
[14] | 孙雨晴, 时金京, 兰芳 . ( 2018). 因公平而进谏?人际公平对建言行为的多层次影响. 中国人力资源开发, 35( 12), 28-42. |
[15] | 魏昕, 张志学 . ( 2014). 上级何时采纳员工的促进性或抑制性建言:上级地位和下属专业度的影响. 管理世界, ( 1), 132-143. |
[16] | 严丹 . ( 2012). 上级辱虐管理对员工建言行为的影响——来自制造型企业的证据. 管理科学, 25( 2), 41-50. |
[17] | 阎亮, 马贵梅 . ( 2018). 工作满意或不满意促进建言?——代际差异与 PIED 的调节效应. 管理评论, 30( 11), 176-185. |
[18] | 詹小慧, 杨东涛, 栾贞增 . ( 2016). 基于组织支持感调节效应的工作价值观对员工建言影响研究. 管理学报, 13( 9), 1330-1338. |
[19] | 张亚军, 张金隆, 张军伟, 崔利刚 . ( 2017). 谦卑型领导与员工抑制性建言的关系研究. 管理评论, 29( 5), 110-119. |
[20] | 张亚军, 张磊 . ( 2017). 领导宽恕与员工抑制性建言的关系研究. 管理世界, ( 12), 184-185. |
[21] | 张跃, 杨旭华, 陈娜 . ( 2018). 职业召唤对建言行为的影响机制研究. 中国人力资源开发, 35( 9), 40-50. |
[22] | Ajzen, I. ( 1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50( 2), 179-211. |
[23] | Arain, G. A., Hameed, I., & Crawshaw, J. R . ( 2019). Servant leadership and follower voice: The roles of follower felt responsibility for constructive change and avoidance-approach motivation. European Journal of Work and Organizational Psychology, 28( 4), 555-565. |
[24] | Baumeister, R. F., Bratslavsky, E., Muraven, M., & Tice, D. M . ( 1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74( 5), 1252-1265. |
[25] |
Beal, D. J., Weiss, H. M., Barros, E., & MacDermid, S. M . ( 2005). An episodic process model of affective influences on performance. Journal of Applied Psychology, 90( 6), 1054-1068.
doi: 10.1037/0021-9010.90.6.1054 URL pmid: 16316265 |
[26] | Beehr, T. A., King, L. A., & King, D. W . ( 1990). Social support and occupational stress: Talking to supervisors. Journal of Vocational Behavior, 36( 1), 61-81. |
[27] | Burris, E. R . ( 2012). The risks and rewards of speaking up: Managerial responses to employee voice. Academy of Management Journal, 55( 4), 851-875. |
[28] | Carver, C. S., & Scheier, M. F .( 1998). On the self-regulation of behavior. New York, NY: Cambridge University Press. |
[29] | Carver, C. S . ( 2006). Approach, avoidance, and the self-regulation of affect and action. Motivation and Emotion, 30( 2), 105-110. |
[30] | Chamberlin, M., Newton, D. W., & Lepine, J. A . ( 2017). A meta‐analysis of voice and its promotive and prohibitive forms: Identification of key associations, distinctions, and future research directions. Personnel Psychology, 70( 1), 11-71. |
[31] | Chen, J., May, D. R., & Schwoerer, C. E . ( 2016). “Called” to speak up: Employees’ career calling and voice behavior. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2016.12740abstract. |
[32] | Chen, S. J., Wang, M. J., & Lee, S. H . ( 2018). Transformational leadership and voice behaviors: The mediating effect of employee perceived meaningful work. Personnel Review, 47( 3), 694-708. |
[33] | Chen, X. ( 2017). I will not let you down: A moderated mediation model between participative decision making and voice. Academy of Management Proceedings, ( 1), doi: 10.5465/AMBPP.2017.12016abstract |
[34] | Cheung, M., Peng, K. Z., & Wong, C. S . ( 2014). Supervisor attribution of subordinates’ organizational citizenship behavior motives. Journal of Managerial Psychology, 29( 8), 922-937. |
[35] | Dedahanov, A. T., Rhee, C., & Gapurjanova, N . ( 2018). Job autonomy and employee voice: Is work-related self-efficacy a missing link? Management Decision, 57( 9), 2401-2413. |
[36] | Detert, J. R., & Burris, E. R . ( 2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50( 4), 869-884. |
[37] | Elliot, A. J., & Harackiewicz, J. M . ( 1996). Approach and avoidance achievement goals and intrinsic motivation: A mediational analysis. Journal of Personality and Social Psychology, 70( 3), 461-475. |
[38] | Farh, C. I. C., Tangirala, S., & Liang, J . ( 2010). Thinking before speaking: Employee cognitive engagement in change as a precursor to voice. In annual meeting of the Academy of Management, Montreal. |
[39] | Fast, N. J., Burris, E. R., & Bartel, C. A . ( 2014). Managing to stay in the dark: Managerial self-efficacy, ego defensiveness, and the aversion to employee voice. Academy of Management Journal, 57( 4), 1013-1034. |
[40] | Gamache, D. L., McNamara, G., Mannor, M. J., & Johnson, R. E . ( 2015). Motivated to acquire? The impact of CEO regulatory focus on firm acquisitions. Academy of Management Journal, 58( 4), 1261-1282. |
[41] | Guzman, F. A., & Espejo, A. ( 2019). Introducing changes at work: How voice behavior relates to management innovation. Journal of Organizational Behavior, 40( 1), 73-90. |
[42] |
Hagger, M. S., Wood, C., Stiff, C., & Chatzisarantis, N. L . ( 2010). Ego depletion and the strength model of self-control: A meta-analysis. Psychological Bulletin, 136( 4), 495-525.
doi: 10.1037/a0019486 URL pmid: 20565167 |
[43] | Han, M. C., & Hwang, P. C . ( 2019). How leader secure-base support facilitates hotel employees’ promotive and prohibitive voices: Moderating role of regulatory foci. International Journal of Contemporary Hospitality Management, 31( 4), 1666-1683. |
[44] | Hassan, I. E., Batool, F., & Hassan, M. U . ( 2016). Managerial implications of rocking the floor by employees: Consequences of voice behaviour. Business Information Review, 33( 3), 136-144. |
[45] | Heider, F. ( 1958). The psychology of interpersonal relations. New York, NY: Psychology Press. |
[46] |
Higgins, E.T. ( 1997). Beyond pleasure and pain. American Psychologist, 52( 12), 1280-1300.
doi: 10.1037//0003-066x.52.12.1280 URL pmid: 9414606 |
[47] | Hobfoll, S. E . ( 1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524. |
[48] | Hobfoll, S. E . ( 2002). Social and psychological resources and adaptation. Review of General Psychology, 6(4), 307-324. |
[49] |
Huang, X., Xu, E., Huang, L., & Liu, W . ( 2018). Nonlinear consequences of promotive and prohibitive voice for managers’ responses: The roles of voice frequency and LMX. Journal of Applied Psychology, 103( 10), 1101-1120.
doi: 10.1037/apl0000326 URL pmid: 29939035 |
[50] | Hu, D., Zhang, B., & Wang, M . ( 2015). A study on the relationship among transformational leadership, organizational identification and voice behavior. Journal of Service Science and Management, 8( 1), 142-148. |
[51] | Jada, U. R., & Mukhopadhyay, S. ( 2019). Understanding the effects of empowering, transformational and ethical leadership on promotive and prohibitive voice: A moderated mediated examination. Personnel Review, 48( 3), 707-730. |
[52] |
Kakkar, H., Tangirala, S., Srivastava, N. K., & Kamdar, D . ( 2016). The dispositional antecedents of promotive and prohibitive voice. Journal of Applied Psychology, 101( 9), 1342-1351.
doi: 10.1037/apl0000130 URL pmid: 27599091 |
[53] | Kish-Gephart, J. J., Detert, J. R., Trevino, L. K., & Edmondson, A. C . ( 2009). Silenced by fear: The nature, sources, and consequences of fear at work. Research in Organizational Behavior, 29, 163-193. |
[54] | Knoll, M., & Redman, T. ( 2016). Does the presence of voice imply the absence of silence? The necessity to consider employees’ affective attachment and job engagement. Human Resource Management, 55( 5), 829-844. |
[55] | Knoll, M., & van Dick, R . ( 2013). Authenticity, employee silence, prohibitive voice, and the moderating effect of organizational identification. The Journal of Positive Psychology, 8( 4), 346-360. |
[56] | Kong, D. T., Chu, C. W., Mondejar, R., & Allen, D. B . ( 2016). Creativity-aided promotive voice: Work engagement and leader-Member exchange as joint determinants. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2016.10914abstract |
[57] | Kong, F., Huang, Y., Liu, P., & Zhao, X . ( 2017). Why voice behavior? An integrative model of the need for affiliation, the quality of leader-member exchange, and group cohesion in predicting voice behavior. Group & Organization Management, 42( 6), 792-818. |
[58] |
Lalwani, A K., Shavitt, S., & Johnson, T . ( 2006). What is the relation between cultural orientation and socially desirable responding? Journal of Personality and Social Psychology, 90( 1), 165-178.
doi: 10.1037/0022-3514.90.1.165 URL pmid: 16448316 |
[59] | Lazarus, R. S., & Folkman, S. ( 1984). Stress, appraisal, and coping. New York, NY: Springer. |
[60] |
LePine, J. A., & van Dyne, L . ( 2001). Voice and cooperative behavior as contrasting forms of contextual performance: Evidence of differential relationships with big five personality characteristics and cognitive ability. Journal of Applied Psychology, 86( 2), 326-336.
doi: 10.1037/0021-9010.86.2.326 URL pmid: 11393444 |
[61] | Li, A. N., Liao, H., Tangirala, S., & Firth, B. M . ( 2017). The content of the message matters: The differential effects of promotive and prohibitive team voice on team productivity and safety performance gains. Journal of Applied Psychology, 102( 8), 1259-1270. |
[62] | Li, C., Liang, J., & Farh, J. L . ( 2018). Speaking up when water is Murky: An uncertainty-based model linking perceived organizational politics to employee voice. Journal of Management, 46( 3), 443-469. |
[63] | Li, F., Li, A., & Zhu, Y . ( 2016). Employee work experience, locomotion, and voice behavior. Social Behavior and Personality, 44( 11), 1851-1862. |
[64] | Li, G., Kark, R., & Morrison, E. W . ( 2017). Voicing up: How team voice shapes leaders regulatory focus and behaviors. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2017.11800abstract |
[65] | Liang, J., Farh, C. I., & Farh, J. L . ( 2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55( 1), 71-92. |
[66] | Liang, J., Shu, R., & Farh, C. I . ( 2019). Differential implications of team member promotive and prohibitive voice on innovation performance in research and development project teams: A dialectic perspective. Journal of Organizational Behavior, 40( 1), 91-104. |
[67] | Lin, S. H. J., & Johnson, R. E . ( 2015). A suggestion to improve a day keeps your depletion away: Examining promotive and prohibitive voice behaviors within a regulatory focus and ego depletion framework. Journal of Applied Psychology, 100( 5), 1381-1397. |
[68] | Liu, S. M., Liao, J. Q., Liao, S., & Wei, H . ( 2014). The influence of prohibitive voice on proactive personality traits of extraversion, conscientiousness, and neuroticism. Social Behavior and Personality, 42( 7), 1099-1104. |
[69] |
Liu, W., Tangirala, S., Lam, W., Chen, Z., Jia, R. T., & Huang, X . ( 2015). How and when peers’ positive mood influences employees’ voice. Journal of Applied Psychology, 100( 3), 976-989.
doi: 10.1037/a0038066 URL pmid: 25365730 |
[70] |
Loi, R., Ao, O. K. Y., & Xu, A. J . ( 2014). Perceived organizational support and coworker support as antecedents of foreign workers’ voice and psychological stress. International Journal of Hospitality Management, 36, 23-30.
doi: 10.1016/j.ijhm.2013.08.001 URL |
[71] |
MacMillan, K., Hurst, C., Kelley, K., Howell, J., & Jung, Y . ( 2019). Who says there’s a problem? Preferences on the sending and receiving of prohibitive voice. Human Relations, doi: 10.1177/0018726719850282
doi: 10.1177/001872679504800304 URL pmid: 12321995 |
[72] | Mayfield, J. R., & Mayfield, M. ( 2017). Raise their voices: The link between motivating language and employee voice. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2017.13015abstract |
[73] |
Maynes, T. D., & Podsakoff, P. M . ( 2014). Speaking more broadly: An examination of the nature, antecedents, and consequences of an expanded set of employee voice behaviors. Journal of Applied Psychology, 99( 1), 87-112.
URL pmid: 24041119 |
[74] | McClean, E. J., Martin, S. R., Emich, K. J., & Woodruff, C. T . ( 2018). The social consequences of voice: An examination of voice type and gender on status and subsequent leader emergence. Academy of Management Journal, 61( 5), 1869-1891. |
[75] | Morrison, E. W., & Milliken, F. J . ( 2000). Organizational silence: A barrier to change and development in a pluralistic world. Academy of Management Review, 25( 4), 706-725. |
[76] | Morrison, E. W . ( 2011). Employee voice behavior: Integration and directions for future research. The Academy of Management Annals, 5( 1), 373-412. |
[77] | Morrison, E. W . ( 2014). Employee voice and silence. Annual Review of Organizational Psychology and Organizational Behavior, 1( 1), 173-197. |
[78] |
Ng, T. W., Hsu, D. Y., & Parker, S. K . ( 2019). Received respect and constructive voice: The roles of proactive motivation and perspective taking. Journal of Management. doi: 10.1177/0149206319834660
doi: 10.1177/0149206308328510 URL pmid: 21660254 |
[79] | Paulhus, D. L . ( 1984). Two-component models of socially desirable responding. Journal of Personality and Social Psychology, 46( 3), 598-609. |
[80] | Paulhus, D. L., & John, O. P . ( 1998). Egoistic and moralistic biases in self‐perception: The interplay of self-deceptive styles with basic traits and motives. Journal of personality, 66( 6), 1025-1060. |
[81] | Paulhus, D. L . ( 2002). Socially desirable responding: The evolution of a construct. In H. I. Braun, D. N. Jackson, & D. E. Wiley (Eds.), The role of constructs in psychological and educational measurement( pp. 49-69). Mahwah, NJ: Erlbaum. |
[82] | Pei, Z., Pan, Y., Skitmore, M., & Feng, T . ( 2018). Leader-member exchange and prohibitive voice in nonprofit organizations in China: The moderating roles of superior-subordinate tenure matching. Nonprofit Management and Leadership, 29( 2), 203-222. |
[83] | Qin, X., DiRenzo, M. S., Xu, M., & Duan, Y . ( 2014). When do emotionally exhausted employees speak up? Exploring the potential curvilinear relationship between emotional exhaustion and voice. Journal of Organizational Behavior, 35( 7), 1018-1041. |
[84] | Sanner, B., Ziauddin, H., & Chou, E . ( 2017). Nice teams finish last: An investigation of prosocial orientations and prohibitive voice. Academy of Management Proceedings. doi:10.5465/AMBPP.2017.12273abstract |
[85] |
Sessions, H., Nahrgang, J. D., Newton, D. W., & Chamberlin, M . ( 2019). I’m tired of listening: The effects of supervisor appraisals of group voice on supervisor emotional exhaustion and performance. Journal of Applied Psychology, 105( 6), 619-636.
doi: 10.1037/apl0000455 URL pmid: 31613116 |
[86] | Shepherd, D. A., Patzelt, H., & Berry, C. M . ( 2019). Why didn’t you tell me? Voicing concerns over objective information about a project’s flaws. Journal of Management, 45( 3), 1087-1113. |
[87] | Shin, D., Woodwark, M. J., & Jung, Y . ( 2017). Employee voice human resource management practices and organizational innovative performance. Academy of Management Proceedings, (1), doi: 10.5465/AMBPP.2017.10381abstract |
[88] | Song, J., He, C., Wu, W., & Zhai, X . ( 2018). Roles of self-efficacy and transformational leadership in explaining voice-job satisfaction relationship. Current Psychology, 39, 975-986. |
[89] | Song, W. C . ( 2018). Effect of the negative emotional expressions by leaders on employees’ promotive voices-perceptive from EASI. Journal of Discrete Mathematical Sciences and Cryptography, 21( 6), 1473-1478. |
[90] | Song, X., Wu, W., Hao, S., Lu, X., Zhang, Y., & Liu, Y . ( 2017). On-work or off-work relationship? An engagement model of how and when leader-member exchange and leader-member guanxi promote voice behavior. Chinese Management Studies, 11( 3), 441-462. |
[91] | Starzyk, A., Sonnentag, S., & Albrecht, A. G . ( 2018). The affective relevance of suggestion-focused and problem-focused voice: A diary study on voice in meetings. Journal of Occupational and Organizational Psychology, 91( 2), 340-361. |
[92] | Su, X., Liu, Y., & Hanson-Rasmussen, N . ( 2017). Voice behavior, supervisor attribution and employee performance appraisal. Sustainability, 9( 10), 1829-1842. |
[93] | Svendsen, M., Unterrainer, C., & Jønsson, T. F . ( 2018). The effect of transformational leadership and job autonomy on promotive and prohibitive voice: A two-wave study. Journal of Leadership & Organizational Studies, 25( 2), 171-183. |
[94] | Takeuchi, R., Zhang, R., & Zhou, M . ( 2018). The threshold effects of team promotive and prohibitive voice on team creativity. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2018.10083abstract |
[95] | Urbach, T., & Fay, D. ( 2018). When proactivity produces a power struggle: How supervisors’ power motivation affects their support for employees’ promotive voice. European Journal of Work and Organizational Psychology, 27( 2), 280-295. |
[96] | Wang, H., Wu, W., Liu, Y., Hao, S., & Wu, S . ( 2019). In what ways do Chinese employees speak up? An exchange approach to supervisor-subordinate guanxi and voice behavior. The International Journal of Human Resource Management, 30( 3), 479-501. |
[97] |
Wang, J., Zhang, Z., & Jia, M . ( 2019). Echoes of corporate social responsibility: How and when does CSR influence employees’ promotive and prohibitive voices? Journal of Business Ethics, 1-17.
doi: 10.1023/a:1011915215302 URL pmid: 12374150 |
[98] |
Ward, A. K., Ravlin, E. C., Klaas, B. S., Ployhart, R. E., & Buchan, N. R . ( 2016). When do high-context communicators speak up? Exploring contextual communication orientation and employee voice. Journal of Applied Psychology, 101( 10), 1498-1511.
doi: 10.1037/apl0000144 URL pmid: 27504663 |
[99] | Weiss, H. M., & Cropanzano, R. ( 1996). Affective events theory: A theoretical discussion of the structure, cause and consequences of affective experiences at work. Research in Organizational Behavior, 18( 3), 1-74. |
[100] | Weiss, M., & Morrison, E. W . ( 2018). Speaking up and moving up: How voice can enhance employees' social status. Journal of Organizational Behavior, 40( 1), 5-19. |
[101] |
Wei, X., Zhang, Z. X., & Chen, X. P . ( 2015). I will speak up if my voice is socially desirable: A moderated mediating process of promotive versus prohibitive voice. Journal of Applied Psychology, 100( 5), 1641-1652.
doi: 10.1037/a0039046 URL pmid: 25844927 |
[102] | Wu, W., Qu, Y., Zhang, Y., Hao, S., Tang, F., Zhao, N., & Si, H . ( 2019). Needs frustration makes me silent: Workplace ostracism and newcomers’ voice behavior. Journal of Management & Organization, 25( 5), 635-652. |
[103] | Wu, W., Wang, H., & Lu, L . ( 2018). Will my own perception be enough? A multilevel investigation of workplace ostracism on employee voice. Chinese Management Studies, 12( 1), 202-221. |
[104] | Xie, X. Y., Ling, C. D., Mo, S. J., & Luan, K . ( 2015). Linking colleague support to employees’ promotive voice: A moderated mediation model. PloS One, 10( 7), 22-33. |
[105] | Yan, P. ( 2018). Supervisor-subordinate Guanxi and employee voice behavior: Trust in supervisor as a mediator. Social Behavior and Personality, 46( 7), 1169-1178. |
[106] | Zhang, M. J., Ling, C. D., Xie, X., & Liu, W . ( 2017). Different forms of voice lead to different outcomes: An investigation of team-level voice. Academy of Management Proceedings,( 1), doi: 10.5465/AMBPP.2017.17121abstract |
[107] | Zhang, X., Hu, B., & Qiu, M . ( 2014). Job satisfaction as a mediator in the relationship between performance appraisal and voice behavior. Social Behavior and Personality, 42( 8), 1315-1324. |
[108] | Zhang, Z., Liang, Q., & Li, J . ( 2017). Why and when does employee voice evoke leader receptivity? A social persuasion perspective. Academy of Management Proceedings, (1), doi:10.5465/AMBPP.2017.11729abstract |
Viewed | ||||||
Full text |
|
|||||
Abstract |
|
|||||