ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

Advances in Psychological Science ›› 2018, Vol. 26 ›› Issue (12): 2204-2215.doi: 10.3724/SP.J.1042.2018.02204

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Workplace cyber incivility: The spillover and anti-spillover mechanisms between the reality and the virtual world

YAN Yu(), ZHONG Jinghong   

  1. Department of Psychology, School of Philosophy, Wuhan University, Wuhan 430072, China
  • Received:2018-03-02 Online:2018-12-15 Published:2018-10-30
  • Contact: YAN Yu E-mail:yanyu@whu.edu.cn

Abstract:

Previous research on workplace incivility has primarily focused on those occurring face-to-face, and demonstrated that it has spillover and crossover effects between the work domain and family domain. However, recent studies suggested that workplace cyber incivility, the virtual form of workplace incivility, has its own unique features and has worse consequences. Based on the review of existing literature on workplace cyber incivility, we introduce the concept of social presence, and summarize potential spillover and anti-spillover mechanisms between the reality and the virtual world for workplace incivility. In addition, we propose several research propositions, and encourage future research to uses these propositions to examine different forms of workplace cyber incivility.

Key words: cyber incivility, spillover effects, anti-spillover effects, social presence

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