Advances in Psychological Science ›› 2025, Vol. 33 ›› Issue (2): 236-255.doi: 10.3724/SP.J.1042.2025.0236
• Conceptual Framework • Previous Articles Next Articles
PENG Chenming1, QU Yifan1(), GUO Xiaoling1, CHEN Zengxiang2(
)
Received:
2024-09-10
Online:
2025-02-15
Published:
2024-12-06
Contact:
QU Yifan, CHEN Zengxiang
E-mail:qu_yifan@126.com;chzengx@mail.sysu.edu.cn
CLC Number:
PENG Chenming, QU Yifan, GUO Xiaoling, CHEN Zengxiang. The double-edged sword effect of artificial intelligence services on consumer moral behavior[J]. Advances in Psychological Science, 2025, 33(2): 236-255.
来源 | 道德行为主体 | 研究视角 |
---|---|---|
Gill, | AI | 个人 |
白惠仁, | AI | 企业 |
杜严勇, | AI | 政府或社会组织 |
本研究 | 消费者 | 个人(消费者) |
来源 | 道德行为主体 | 研究视角 |
---|---|---|
Gill, | AI | 个人 |
白惠仁, | AI | 企业 |
杜严勇, | AI | 政府或社会组织 |
本研究 | 消费者 | 个人(消费者) |
来源 | 服务阶段 | 消费者反应 |
---|---|---|
Castelo et al., | 服务前 | 负面 |
Holthöwer & van Doorn, | 服务前 | 正面 |
Longoni & Cian, | 服务前 | 正面和负面 |
Luo et al., | 服务后 | 负面 |
本研究 | 服务后 | 正面和负面 |
来源 | 服务阶段 | 消费者反应 |
---|---|---|
Castelo et al., | 服务前 | 负面 |
Holthöwer & van Doorn, | 服务前 | 正面 |
Longoni & Cian, | 服务前 | 正面和负面 |
Luo et al., | 服务后 | 负面 |
本研究 | 服务后 | 正面和负面 |
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