线上领导领地行为的概念、测量、前因及影响

doi:10.3724/SP.J.1042.2024.01610

摘要/Abstract

摘要：

线上办公日渐成为常态, 虽与组织的时空分离给予员工高度自主, 但削弱了领导的控制感并带来不确定性。领导如何实现在虚拟空间的控制感, 保持其管理有效性已成为当前研究热点。鲜有研究将“线上办公”与“领地行为”结合, 故限制了对线上控制和线上领导领地行为表征形式的理解。本研究拟首先开发符合线上办公这一时代背景的线上领导领地行为量表, 提供实证测量工具; 其次, 探讨并解析线上办公与线上领导领地行为的联系; 再次, 线上领导领地行为虽能化解领导关于控制方面的忧虑, 却会违背员工对自主的期望, 故本研究提出并分析这一行为的双刃剑效应; 最后, 分析数字化人力资源管理的调节作用。关注线上领导领地行为这一命题可为线上控制提供有益借鉴。

关键词: 线上领导领地行为, 量表开发, 数字化人力资源管理, 线上控制

Abstract:

The advancement of digital technologies has promoted online work. Online work has progressively emerged as a prevalent work pattern. Although physical separation from the organization grants employees a high degree of autonomy, it erodes leaders’ sense of control and engenders uncertainties. How leaders maintain control in virtuality and thus maintain managerial effectiveness has become a hot research topic recently. An act that leaders may engage to strengthen control in an online context is online territorial behavior. Little research has integrated “online work” with “territorial behavior,” which limits the understanding of online control and manifestations of online leader territorial behavior.

Research on online territorial behavior is in its infancy. This research highlights leaders’ manifestations of perceived possessiveness over their employees in an online context. This research proposes four studies to: (1) conceptualize and develop a measurement for online leader territorial behavior; (2) discuss the association between online work and online leader territorial behavior; (3) explore the impacts of online leader territorial behavior on employee and leader outcomes and the mechanisms underlying those impacts; and (4) highlight how digital human resource management weakens the negative impact and strengthens the positive impact of online leader territorial behavior. The four studies contribute to a clearer understanding of the conceptualization, measurement, antecedents, and consequences of online leader territorial behavior.

This research contributes to the existing literature in several ways. Studying leader territorial behavior in an online context expands its conceptualization and application. The online leader territorial behavior measurement to be developed can be used for drawing theoretical and empirical links with other variables. By extending leader territoriality expression from physical to virtual spaces, this research echoes recent studies on e-leadership.

This research provides a systematic framework for understanding online leader territorial behavior. This research compares offline and online leader territorial behaviors. This research delineates offline and online “marking” and “defending” and proposes four sets of online leader territorial behavior: hands-on marking, hands-on defending, delegated marking, and delegated defending. This conceptualization deepens the understanding of leader territoriality expression in an online context and encourages future research to explore online leader control manifestations and particular territorial behaviors in various contexts.

This research highlights that employee online work can give rise to online leader territorial behavior. Addressing leader cognitive and emotional changes when shifting from the offline to the online context, this research identifies leader uncertainty perceptions and fear of territory loss as mechanisms underlying the relationship between employee online work and online leader territorial behavior. This provides a nuanced perspective for exploring the origins of territorial behavior and broadens knowledge about leader behaviors in an online context.

This research proposes a double-edged-sword effect of online leader territorial behavior. Online leader territorial behavior enhances leader work-related motivation by satisfying leader need for control in virtuality. However, online leader territorial behavior leads to employee deviance by depriving employees of autonomy in virtuality. Attending to the effects of online leader territorial behavior on employees and leaders simultaneously should illuminate nuanced research directions for future online leader control research.

This research proposes digital human resource management as an influential moderator for the outcomes of online leader territorial behavior, highlighting the importance of digital management systems in online control and promoting an integration of leadership and human resource management research. Discussing the interactive effect of digital human resource management and online leader territorial behavior on employee and leader outcomes broadens the insights into how the positive impact of online leader territorial behavior can be leveraged and the negative impact of online leader territorial behavior can be mitigated. Organizations are advised to proactively adopt relevant digital management systems to improve the efficiency of online management and organizational functioning.

Key words: online leader territorial behavior, measurement development, digital human resource management, online control

中图分类号:

B849: C93

毛日佑, 宁先会, 龙立荣, 王婕. (2024). 线上领导领地行为的概念、测量、前因及影响. 心理科学进展 , 32(10), 1610-1620.

MAO Jih-Yu, NING Xianhui, LONG Lirong, WANG Jie. (2024). Online leader territorial behavior’s conceptualization, measurement, antecedents, and effects. Advances in Psychological Science, 32(10), 1610-1620.

图/表 2

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比较内容	线上领导领地行为	线下领导领地行为
行为由谁做出?(Who)	行为发出者相同, 均为领导
行为为何会产生?(Why)	行为动机相同, 均为提升领导控制感
行为在何处产生? (Where)	发生于虚拟线上空间, 依托线上办公工具而存在	发生于现实物理空间, 依托线下办公空间而存在
行为何时产生?(When)	随时发生, 不受时间限制	发生于组织规定的固定办公时间内
行为的作用对象是? (What)	均为无形资源	多为有形资源
行为如何产生?(How)	不仅包括领导依靠自身力量的直接表达, 还包括借助下属力量所进行的间接表达	领导依靠自身力量的直接表达

比较内容	线上领导领地行为	线下领导领地行为
行为由谁做出?(Who)	行为发出者相同, 均为领导
行为为何会产生?(Why)	行为动机相同, 均为提升领导控制感
行为在何处产生? (Where)	发生于虚拟线上空间, 依托线上办公工具而存在	发生于现实物理空间, 依托线下办公空间而存在
行为何时产生?(When)	随时发生, 不受时间限制	发生于组织规定的固定办公时间内
行为的作用对象是? (What)	均为无形资源	多为有形资源
行为如何产生?(How)	不仅包括领导依靠自身力量的直接表达, 还包括借助下属力量所进行的间接表达	领导依靠自身力量的直接表达