心理科学进展 ›› 2022, Vol. 30 ›› Issue (3): 703-714.doi: 10.3724/SP.J.1042.2022.00703
• 研究前沿 • 上一篇
收稿日期:
2021-05-19
出版日期:
2022-03-15
发布日期:
2022-01-25
通讯作者:
殷向洲
E-mail:yxzpl@whut.edu.cn
基金资助:
ZhANG Guanglei, HUANG Ting, YIN Xiangzhou()
Received:
2021-05-19
Online:
2022-03-15
Published:
2022-01-25
Contact:
YIN Xiangzhou
E-mail:yxzpl@whut.edu.cn
摘要:
“非体面工作”是指在身体上令人不悦、社会认知程度不高的工作, 或者与我们道德观念中更英雄主义的东西背道而驰的工作类型。通过回顾非体面工作从业者职业污名的相关文献, 对非体面工作和职业污名的概念内涵进行划分与辨析; 基于认知评价理论构建了职业污名威胁感知过程模型, 探讨了非体面工作从业者职业污名的前因、评估、应对策略以及可能产生的潜在后果; 提出了未来潜在研究方向:(1)从动态视角探索职业污名的来源; (2)结合个体和情境因素探索职业污名管理的作用路径和作用效果; (3)考虑多样文化背景。
中图分类号:
张光磊, 黄婷, 殷向洲. (2022). 非体面工作者职业污名的作用机制及其应对策略. 心理科学进展 , 30(3), 703-714.
ZhANG Guanglei, HUANG Ting, YIN Xiangzhou. (2022). The mechanism of dirty worker occupational stigma and its coping strategies. Advances in Psychological Science, 30(3), 703-714.
研究视角 | 代表人物 | 概念内涵 |
---|---|---|
客观工作特征 | Ritzer & Vvalczakv, | 职业违背以下任一标准将会被视为偏差职业:1)非法的, 2)不道德的, 3)不当的。 |
Ashforth & Kreiner, | 在身体、社会和道德上受到污染的职业。 | |
Kreiner et al., | 几乎所有职业都涉及某种形式的非体面工作, 不同职业非体面工作的广度和深度不同。 | |
主观认知 | Hughes, | 那些可能被认为是令人不悦或社会认知程度不高或与我们道德观念中更为英雄主义的的“东西”相反的工作 |
Emerson & Pollner, | 可耻、不受欢迎或挑战从业者自我形象的工作 | |
Thompson & Harred, | 所从事的职业被社会其他成员视为有问题的 | |
权变 | Dick, | 非体面工作的位置也会随着时间的推移而改变, 一个非体面工作从业者认为职业的非体面方面可能与他人所认为的非体面不同 |
Stacey, | 除了字面意义上的物质非体面, 还包括哲学层面工作的世俗性和重复性 | |
Kreiner et al., | 非体面工作的归因来源于个人、群体和亚文化特有的好恶 |
表1 非体面工作的定义
研究视角 | 代表人物 | 概念内涵 |
---|---|---|
客观工作特征 | Ritzer & Vvalczakv, | 职业违背以下任一标准将会被视为偏差职业:1)非法的, 2)不道德的, 3)不当的。 |
Ashforth & Kreiner, | 在身体、社会和道德上受到污染的职业。 | |
Kreiner et al., | 几乎所有职业都涉及某种形式的非体面工作, 不同职业非体面工作的广度和深度不同。 | |
主观认知 | Hughes, | 那些可能被认为是令人不悦或社会认知程度不高或与我们道德观念中更为英雄主义的的“东西”相反的工作 |
Emerson & Pollner, | 可耻、不受欢迎或挑战从业者自我形象的工作 | |
Thompson & Harred, | 所从事的职业被社会其他成员视为有问题的 | |
权变 | Dick, | 非体面工作的位置也会随着时间的推移而改变, 一个非体面工作从业者认为职业的非体面方面可能与他人所认为的非体面不同 |
Stacey, | 除了字面意义上的物质非体面, 还包括哲学层面工作的世俗性和重复性 | |
Kreiner et al., | 非体面工作的归因来源于个人、群体和亚文化特有的好恶 |
个体污名 | 职业污名 | 组织污名 | |
---|---|---|---|
生成条件 | 疾病或身体缺陷等身体特征; 种族或性别特征; 越轨或行为不一致等行为特征 | 身体、社会或道德非体面等工作特征; 特定的个人事件; 特定的文化规范 | 特定的事件(如破产、丑闻或经营失败); 特定的行为或选择(如盈余重述、商业模式); 特定的行业(如烟草制造业); 特定的产品或产地 |
预防与消除 | 难以预防和消除(除部分可以通过改变人们的信念或医学治疗消除外) | 多数可以通过离职来消除(除部分涉及道德非体面工作具有污名粘性) | 多数可以通过剥离违规部分、解雇当事员工以及解释性说明来消除 |
广泛传播 | 无需特定的环境, 且污名标签会长期存在 | 需要特定的环境(如道德非体面相较于身体或社会非体面工作更不被人所接受) | 需要特定的环境(如低技术、稳定企业的失败不如高科技企业的失败那样容易被接受) |
表2 不同层次污名的区别
个体污名 | 职业污名 | 组织污名 | |
---|---|---|---|
生成条件 | 疾病或身体缺陷等身体特征; 种族或性别特征; 越轨或行为不一致等行为特征 | 身体、社会或道德非体面等工作特征; 特定的个人事件; 特定的文化规范 | 特定的事件(如破产、丑闻或经营失败); 特定的行为或选择(如盈余重述、商业模式); 特定的行业(如烟草制造业); 特定的产品或产地 |
预防与消除 | 难以预防和消除(除部分可以通过改变人们的信念或医学治疗消除外) | 多数可以通过离职来消除(除部分涉及道德非体面工作具有污名粘性) | 多数可以通过剥离违规部分、解雇当事员工以及解释性说明来消除 |
广泛传播 | 无需特定的环境, 且污名标签会长期存在 | 需要特定的环境(如道德非体面相较于身体或社会非体面工作更不被人所接受) | 需要特定的环境(如低技术、稳定企业的失败不如高科技企业的失败那样容易被接受) |
类别 | 具体内容 |
---|---|
宏观因素 | 法律/法规/社会政策:司法部门对某些道德非体面工作者行为定罪是对其职业普遍污名的反映, 职业中涉及的道德问题越多较容易招致污名化。 |
社会文化环境:社会文化、习俗、道德观念以及公众价值观影响着公众对职业污名的认知 | |
中观因素 | 媒体:媒体对于某一特定职业的描述会影响公众对从业者的评价, 一个有影响力的媒体所报道的有关职业负面新闻更容易促使公众对职业污名的感知。 |
微观因素 | 公众:公众对职业的性质、地位和价值的负面评价, 加剧了职业的污名性质, 并在人际互动中以真实和频繁的方式表现出来。 |
非体面工作从业者:当违反职业规范的从业者数量达到一定临界值, 会影响观察者对从业者的评价态度, 越多观察者对职业持有负面评价会造成职业污名化, 非体面工作从业者(有意或无意地)也将与他们的工作相关的、强加在他们身上的污名化观念固化。 | |
工作的非体面属性:工作的特定非体面属性直接推动职业污名的形成, 包括身体非体面、社会非体面和道德非体面。 |
表3 职业污名的来源
类别 | 具体内容 |
---|---|
宏观因素 | 法律/法规/社会政策:司法部门对某些道德非体面工作者行为定罪是对其职业普遍污名的反映, 职业中涉及的道德问题越多较容易招致污名化。 |
社会文化环境:社会文化、习俗、道德观念以及公众价值观影响着公众对职业污名的认知 | |
中观因素 | 媒体:媒体对于某一特定职业的描述会影响公众对从业者的评价, 一个有影响力的媒体所报道的有关职业负面新闻更容易促使公众对职业污名的感知。 |
微观因素 | 公众:公众对职业的性质、地位和价值的负面评价, 加剧了职业的污名性质, 并在人际互动中以真实和频繁的方式表现出来。 |
非体面工作从业者:当违反职业规范的从业者数量达到一定临界值, 会影响观察者对从业者的评价态度, 越多观察者对职业持有负面评价会造成职业污名化, 非体面工作从业者(有意或无意地)也将与他们的工作相关的、强加在他们身上的污名化观念固化。 | |
工作的非体面属性:工作的特定非体面属性直接推动职业污名的形成, 包括身体非体面、社会非体面和道德非体面。 |
层次 | 改变对象 | |
---|---|---|
个体 | 集体 | |
行为层面 | 个体流动性 信息管理 面对/回避外人的观念或行为 | 社会竞争 现实竞争 |
认知层面 | 个性化 情绪劳动 | 重建职业意识形态 社会加权 |
表4 职业污名应对策略的类型
层次 | 改变对象 | |
---|---|---|
个体 | 集体 | |
行为层面 | 个体流动性 信息管理 面对/回避外人的观念或行为 | 社会竞争 现实竞争 |
认知层面 | 个性化 情绪劳动 | 重建职业意识形态 社会加权 |
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