ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2013, Vol. 21 ›› Issue (8): 1512-1520.doi: 10.3724/SP.J.1042.2013.01512

• 研究前沿 • 上一篇    

虚拟团队中交互记忆系统理论研究现状述评

王凌剑;廖述梅;陈敏华;杨丹洲;戴更新   

  1. (1江西财经大学信息管理学院, 南昌 330000) (2四川美大康佳乐药业有限公司, 成都 611731) (3青岛大学管理科学与工程系, 青岛 266071)
  • 收稿日期:2012-10-10 出版日期:2013-08-15 发布日期:2013-08-15
  • 通讯作者: 王凌剑
  • 基金资助:

    国家自然科学基金项目:生态产业集群内知识转移对开放式创新的影响研究(71261009)。

Transactive Memory System Theory in Virtual Teams: Status and Future

WANG Lingjian;LIAO Shumei;CHEN Minhua;YANG Danzhou;DAI Gengxin   

  1. (1 School of Information Technology, Jiangxi University of Finance and Economics, Nanchang 330000, China) (2 Sichuan Medcalo Pharmaceutical Company, Chengdu 611731, China) (3 Department of Management Science and Engineering, Qingdao University, Qingdao 266071, China)
  • Received:2012-10-10 Online:2013-08-15 Published:2013-08-15
  • Contact: WANG Lingjian

摘要: 交互记忆系统(Transactive Memory System, TMS), 团队成员在交流的过程中形成的一种合作性分工系统, 简单来说就是团队成员对于“谁知道什么”的一种共同认知。通过TMS, 团队成员能够协调彼此的专长从而提高团队知识整合和共享水平。文章回顾了TMS和虚拟团队的相关概念, 重点从虚拟团队中TMS的形成、效用以及虚拟性与TMS的关系三个角度对虚拟团队中TMS的相关研究进行了归纳, 最后指出未来不仅需要深入研究团队输入、输出和调节因素的影响, 还需考虑到不同的信息技术的影响以及研究方法和范围的完善。

关键词: 交互记忆系统, 虚拟团队, 虚拟性, 知识管理, 团队输入, 团队输出

Abstract: Transactive memory system (TMS), a cooperative labor division developed in communication processes among team members, can be simply defined as a shared cognition about "who knows what". A TMS coordinates knowledge and expertise among team members, consequently enhances knowledge integration and sharing. Firstly, this paper reviews the definitions about TMS and virtual teams. Secondly, TMS formation and effectiveness, and the relation with team virtuality are highlighted. Lastly, it is suggested that more future work should be put on team inputs, team outcomes and moderators of team performance, by taking IT adaptation, research methods and context into consideration.

Key words: transactive memory system, virtual team, virtuality, knowledge management, team inputs, team outputs