ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

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营销领域视觉线索对可持续消费行为的影响及其作用机制

孙瑾, 张佳佳   

  1. 对外经济贸易大学国际商学院, 北京 100029 中国
  • 收稿日期:2025-11-16 修回日期:2026-06-06 接受日期:2026-06-23
  • 基金资助:
    国家自然科学基金面上项目(72272033)

The Effects of Visual Cues on Sustainable Consumer Behavior and the Underlying Mechanisms

Sun Jin, Zhang Jiajia   

  1. Business School, University of International Business and Economics 100029, China
  • Received:2025-11-16 Revised:2026-06-06 Accepted:2026-06-23

摘要: 视觉元素是消费者感知环境刺激与加工产品信息的重要输入,对可持续消费决策具有关键作用。针对现有关于视觉元素与可持续消费研究存在高度碎片化、结论零散甚至矛盾等问题,本文基于象征意义与物理功能差异,将色彩、图像(含其平面位置与平面形状)、字体、标识、立体形态(含尺寸)与材质等影响可持续消费的视觉元素归类为图形线索与结构线索,系统梳理其对绿色购买、可持续使用与循环处置等可持续消费行为的影响。为推进视觉线索对可持续消费影响的结构化机制研究,本文借鉴可持续消费决策中“合意性—可行性”框架,从意义价值评估与执行可能性判断两个维度构建线索影响的解释基础。具体而言,图形线索主要通过合意性路径发挥作用,其中概念隐喻与认知图式等机制具有较强解释力;结构线索主要通过可行性路径发挥作用,其中可供性与自动分类等机制具有较强解释力。此外,为丰富视觉线索作用效果的边界条件研究,本文从个体层、产品层与环境层挖掘影响视觉线索效应的调节因素。未来可进一步比较两类线索的相对效应,拓展视觉线索的分类维度,深入探讨可持续消费行为的多样化表现,并在数字化场景与互动媒介中推进多感官整合研究。

关键词: 视觉线索, 绿色购买, 可持续使用, 循环处置

Abstract: Visual elements are a key input to consumer judgment, shaping what consumers notice, what they infer, and how they act across the stages of purchase, use, and disposal. Yet research on the relationship between visual elements and sustainable consumption remains fragmented, with findings that are often context dependent and sometimes contradictory. In this review, we seek to reconcile this literature by proposing an organizing framework that classifies visual elements relevant to sustainable consumption—such as color, imagery (including spatial position and visual shape), typeface, logos, product form (including size), and material—into two broad categories: graphic cues and structural cues, based on their symbolic meaning and physical function. Building on this framework, we systematically review how these two types of cues influence sustainable consumption behaviors, including green purchasing, sustainable use, and circular disposal. To integrate the mechanisms through which different cues influence sustainable consumption, this review draws on the desirability and feasibility framework of sustainable consumption decision-making and develops an explanatory framework centered on two dimensions: value-meaning evaluation and implementation-feasibility judgments. Specifically, graphic cues primarily influence sustainable consumption through the desirability pathway, with mechanisms such as conceptual metaphor and cognitive schema providing strong explanatory leverage. By contrast, structural cues primarily operate through the feasibility pathway, with affordance and automatic categorization serving as key explanatory mechanisms. In addition, the effectiveness of visual cues is shaped by moderators at the individual, product, and environmental levels. We conclude by outlining directions for future research, including comparing the relative effects of graphic and structural cues, extending the classification of visual cues, examining a broader range of sustainable consumption behaviors, and advancing research on multisensory integration in digital contexts and interactive media.

Key words: visual cues, green purchase, sustainable use, circular disposal