ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

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企业不当行为何以产生溢出效应?—基于归因认知过程的解释

欧阳哲, 程鹏, 徐祖辉   

  1. 南京财经大学工商管理学院, 江苏 210023 中国
    南京财经大学营销与物流管理学院, 江苏 210023 中国
  • 收稿日期:2025-09-15 修回日期:2025-12-24 接受日期:2026-01-07
  • 基金资助:
    国家自然科学基金项目(72572080, 72172056, 72474094, 72402090); 教育部人文社会科学研究青年基金项目(24YJC630253); 中国高等教育学会高等教育科学研究规划课题重点项目(24CX0303); 江苏省社会科学基金青年项目(23GLC007); 江苏高校“青蓝工程”资助项目(XZHZW25001)

How does corporate misconduct generate spillover effects? An attributional cognitive process explanation

Ouyang Zhe, Cheng Peng, Xu Zuhui   

  1. School of Business Administration, Nanjing University of Finance and Economics 210023, China
    Department of Marketing & Logistics Management, Nanjing University of Finance and Economics 210023, China
  • Received:2025-09-15 Revised:2025-12-24 Accepted:2026-01-07

摘要: 企业不当行为溢出效应是指未直接参与不当行为的旁观企业的股价、声誉、资源和机会因其他企业的不当行为而产生正面或负面变化。当前理论多集中于行业或产品相似性, 用相同特征解释正负溢出效应, 且鲜有研究同时考虑两者, 造成文献中理论整合的缺失。本研究从归因认知过程视角出发, 构建一个统一的理论框架, 以解释和整合企业不当行为的正面与负面溢出效应。具体地, 本研究提出溢出的方向取决于利益相关者对行为原因的归因轨迹:若将原因锁定于肇事者本身(孤立归因), 则产生正面溢出; 若将原因视为更广泛组织群体共有的系统性问题(系统性归因), 则导致负面溢出。本研究还进一步指出不当行为的性质及其多维属性会影响利益相关者的归因选择。此外, 研究进一步探讨了企业声誉与行为的多维属性在归因过程中的调节作用, 为预判和管理不当行为溢出效应提供了跨行业适用的理论工具。

关键词: 利益相关者认知, 企业不当行为, 溢出效应, 归因认知过程

Abstract: The spillover effects of corporate misconduct refer to the positive or negative changes in the stock prices, reputation, resources, and opportunities of bystander firms that are not directly involved in the misconduct, resulting from the wrongdoing of other firms. Current theories predominantly focus on industry or product similarity, using shared characteristics to explain both positive and negative spillover effects. However, few studies simultaneously consider both types of effects, leading to a lack of theoretical integration in the literature. From the perspective of attributional cognitive processes, this study constructs a unified theoretical framework to explain and integrate both positive and negative spillover effects of corporate misconduct. Specifically, this study clarifies that the direction of spillover depends on stakeholders’ “attribution locus” regarding the cause of the incident: if the cause is attributed solely to the perpetrator (isolated attribution), it leads to positive spillover; if the cause is perceived as a systemic issue shared by a broader organizational group (systemic attribution), it results in negative spillover. Furthermore, this research indicates that the nature of misconduct and its multidimensional attributes influence stakeholders’ attribution choices. Additionally, the study explores the moderating role of corporate reputation and the multidimensional attributes of behavior in the attribution process, providing a cross-industry theoretical tool for anticipating and managing the spillover effects of misconduct.

Key words: Stakeholder perception, corporate misconduct, spillover effect, attribution cognitive process