ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

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以“手”为攻,匠心独具:营销中的手工制作效应

秦环宇, 刘展呈, 谢志鹏, 吕林祥   

  1. 中国科学技术大学
  • 收稿日期:2024-05-29 修回日期:2024-08-30 接受日期:2024-09-26
  • 基金资助:
    国家自然科学基金青年项目(71702189)

Handmade effect on marketing

QIN Huanyu, LIU Zhancheng, XIE Zhipeng, LV Linxiang   

  • Received:2024-05-29 Revised:2024-08-30 Accepted:2024-09-26

摘要: 虽然标准化的工业产品已经成为市场主流,但手工制作的产品却意外地受到消费者热捧。然而有关手工制作的文献零散分布于管理学、艺术学和社会学等多个学科领域,结论之间也存在矛盾,且无法解释新技术赋能下手工制作的新兴现象。手工制作效应的理论框架主要包括手工制作的定义、分类及其影响;其中,手工制作效应的心理机制从认知层面和情感层面主要分为感知自然、感知独特、感知质量、感知努力、感知“爱”和心理所有权;手工制作效应会受到产品属性、消费情境和消费者特征等因素的调节。总之,手工制作在新的商业环境下具有独特的理论意义和营销价值。

关键词: 手工制作, 工匠精神, 感知独特, 心理所有权, 消费者行为

Abstract: While standardized industrial products have become the dominant force in the market, there has been an unexpected surge in the popularity of handmade products among consumers. However, the existing literature on handmade is scattered across multiple disciplines, including management, art and sociology, with conflicting conclusions and an inability to explain the emerging phenomenon of handmade under the empowerment of new technologies. The theoretical framework of the handmade effect includes the definition, classification, and impact of handmade. The psychological mechanisms of the handmade effect are categorized into perceived nature, perceived uniqueness, perceived quality, perceived effort, perceived love, and psychological ownership from the cognitive and affective dimensions. Furthermore, the handmade effect is influenced by factors such as product attributes, consumption contexts, and consumer characteristics. Future research could focus on the impact of new technologies, such as artificial intelligence, on the definition and categorization of handmade, as well as on the negative impacts of handmade and how to address them.

Key words: handmade, spirit of craftsmanship, perceived uniqueness, psychological ownership, consumer behavior