分享还是不分享：社会困境视角下知识分享

doi:10.3724/SP.J.1042.2018.02057

摘要/Abstract

摘要：

知识分享是一种典型的公共物品社会困境, 个体在组织内部面临着分享知识或不分享知识的博弈。但是, 目前从社会困境理论分析“知识分享困境”特征、应对策略及解决机理的研究仍然缺乏。针对这一问题, 从社会困境理论出发, 分析了知识分享社会困境的内涵和表现形式。同时, 结合社会困境对策的研究, 划分了应对知识分享社会困境的战略性对策、结构性对策和动机性对策。在此基础上, 归纳和总结了促进知识分享的相关实践, 并阐述这些实践促进知识分享的内在机理。最后, 在理论分析和对策总结的基础上, 为未来知识分享研究提供了研究启示。

关键词: 知识分享, 社会困境, 战略性对策, 结构性对策, 动机性对策

Abstract:

Knowledge sharing is typical public goods social dilemma, employees in organizations have to face to the cooperative game of knowledge sharing. However, there is still a dearth of research analyzing the characteristics, solutions, and the underlying mechanisms of social dilemma of knowledge sharing. To address the problem, relying on social dilemma theory, we intend to illustrate connotations and manifestations of the social dilemma inherent in knowledge sharing. Meanwhile, combining with research on social dilemma and knowledge sharing, we propose and classify three tactics to social dilemma of knowledge sharing, including strategic tactics, structural tactics and motivational tactics. We further integrate extant practices for facilitating knowledge sharing and clarify the underlying mechanisms by which they can help solve social dilemma of knowledge sharing. Finally, based on the theoretical analysis and literature review, we provide both theoretical and methodological implications for future research on social dilemma of knowledge sharing.

Key words: knowledge sharing, social dilemma, strategic tactics, structural tactics, motivational tactics

中图分类号:

B849:C93

陆欣欣, 涂乙冬. (2018). 分享还是不分享：社会困境视角下知识分享. 心理科学进展 , 26(11), 2057-2067.

LU Xinxin, TU Yidong. (2018). To share or not to share: Knowledge sharing in a social dilemma perspective. Advances in Psychological Science, 26(11), 2057-2067.

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