ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

心理学报 ›› 2011, Vol. 43 ›› Issue (03): 322-337.

• • 上一篇    下一篇

通过法则关系区分员工对组织的认同与反认同

马力;焦捷;陈爱华;姜翰   

  1. (1北京大学光华管理学院, 北京 100871) (2清华大学经济管理学院, 北京 100084)
    (3重庆大学经济与工商管理学院, 重庆 400030) (4美国杜兰大学, 美国新奥尔良)
  • 收稿日期:2009-09-28 修回日期:1900-01-01 发布日期:2011-03-30 出版日期:2011-03-30
  • 通讯作者: 马力

Differentiating Organizational Identification and Dis-identification of Employees Through A Nomological Network

MA Li;JIAO Jie;CHEN Ai-Hua;JIANG Han   

  1. (1Guanghua School of Management, Peking University, Beijing, 100871, China)
    (2School of Economics and Management, Tsinghua University, Beijing, 100084, China)
    (3School of Economics and Business Administration, Chongqing University, 400030, China)
    (4Freeman School of Business, Tulane University, USA)
  • Received:2009-09-28 Revised:1900-01-01 Online:2011-03-30 Published:2011-03-30
  • Contact: MA Li

摘要: 员工对组织的认同与反认同有相关的心理机制(如员工对自尊的追求)与社会基础(如组织身分的多样性), 但它们是相互独立的两个构念。在个人建立自己的社会身分时, 认同体现了“求同”、而反认同则体现“存异”。基于理论分析所构建的法则关系中, 二者具有不同的前因变量和结果变量。对5家企业250名员工的问卷研究发现, 对组织认同的员工会更倾向于主动维护组织利益, 而对组织反认同的员工在工作中敷衍了事。嵌套的系列结构方程结果表明二者分离的模型对数据的拟合, 好于将二者合并的模型, 验证了这两个构念不同的基本论点。

关键词: 组织认同, 组织反认同, 社会身分, 自尊, 个人内在冲突

Abstract: Workers form their own work-related identity through identification and dis-identification with their organizations, and the processes depend on their perceptions of their organizations’ identity. Workers’ motivation to identify or dis-identify with an organization is to enhance their self-esteem. However, an organization has rich identity elements, making it possible that a worker can identify with some but dis-identify with others at the same time. The construct of organizational identification has been comprehensively studied in the literature, but the construct of organizational dis-identification needs much conceptual clarification, theoretical elaboration, and empirical exploration. Organizational dis-identification is a unique construct, different from though relevant to organizational identification. In our nomological network, organizational identification and dis-identification have different antecedents and consequences.
Survey data came from 250 workers in five firms in Southwest China. Workers reported their perceptions on organizational prestige, procedural justice, organizational identification, organization dis-identification, loyalty boosterism, and organizational expedience. These scales were either previously validated in their Chinese version or back-translated using double-blind procedures. All scales satisfied the traditional psychometric properties.
Out of a structural equation model, results supported all the hypotheses. Perceived organizational prestige positively predicted organizational identification, which in turn positively predicted loyalty boosterism actions toward organizations. Procedural justice negatively predicted organizational dis-identification, which then positively predicted workers’ expedient behaviors. The model fit indices satisfied the conventional criteria. In addition, a series of nested structural equation models indicated that organizational identification and dis-identification are distinct—combining them will make the model much worse and the fit indices unacceptable.
In conclusion, organizational identification and dis-identification are different constructs. Theoretically, the nomological network proposed the different antecedents and consequences. Empirically, treating them as distinct constructs fit the data much better than dealing with them as one. The differentiation of these two constructs, especially research on organizational dis-identification, has great implications to management practices of organizations.

Key words: organizational identification, organizational dis-identification, social identity, self-esteem, intra- personal conflict