ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

心理学报 ›› 2011, Vol. 43 ›› Issue (02): 175-187.

• • 上一篇    下一篇

解释水平对品牌联想和品牌延伸评估的影响

柴俊武;赵广志;何伟   

  1. (1电子科技大学经济管理学院, 成都 610054) (2堪萨斯大学商学院, 美国 66045)
  • 收稿日期:2010-07-27 修回日期:1900-01-01 发布日期:2011-02-28 出版日期:2011-02-28
  • 通讯作者: 柴俊武

Impacts of Construal Level on Brand Association and Brand Extension Evaluation

CHAI Jun-Wu;ZHAO Guang-Zhi;HE Wei   

  1. (1 School of Economics and Management, University of Electronic Science and Technology of China, Chengdu 610054, China)
    (2 School of Business, University of Kansas, Lawrence, KS 66045, USA)
  • Received:2010-07-27 Revised:1900-01-01 Online:2011-02-28 Published:2011-02-28
  • Contact: CHAI Jun-Wu

摘要: 由于人们更加关切与其解释水平相匹配的信息、经验和事物, 解释水平能够系统性地影响人们的判断与决策。本研究将解释水平视为重要的调节变量, 探查它对消费者的品牌联想和品牌延伸评估的可能影响。实验一用于检验来源于个体差异的不同解释水平(高与低)的被试, 对于同一品牌是否产生不同形态(原型性与范例性)的品牌联想以及探查它们之间的相对数量关系。实验二采用2(解释水平:高vs.低)×2(契合类型:原型性契合vs.范例性契合)组内和组间因子混合设计, 用于检验基于时间距离的解释水平是否调节契合类型对品牌延伸评估的影响关系。实验研究结果发现:在接触到品牌名称时, 具有高水平解释倾向的消费者, 将比低水平解释倾向的消费者, 呈现更多的原型性联想; 而具有低水平解释倾向的消费者, 将比高水平解释倾向的消费者, 呈现更多的范例性联想; 在低水平解释条件下, 消费者对范例性契合延伸产品的评估要好于对原型性契合延伸产品的评估; 而在高水平解释条件下, 消费者对原型性契合延伸产品的评估要好于对范例性契合延伸产品的评估。

关键词: 解释水平, 时间距离, 心理距离, 品牌联想, 品牌延伸

Abstract: Construal level theory posits that individuals construct different representations of stimuli in their environments, which vary in terms of the degree of abstraction. Individuals who use more abstract mental models construe stimuli with relatively simple, decontextualized, superordinate, and coherent representations that extract the gist from available information. In contrast, individuals who use concrete mental models construe stimuli with relatively complex, contextualized, subordinate, and incidental representations. Construal levels can be determined by situational or individual factors. Research have shown that psychological distance is a primary determinant of construal level, and construal level can also vary at the individual level with individuals having a chronic tendency toward different levels of construal. Construal levels influence individual’s judgement and decision making by a preference for information, experience, or events that match the individual’s abstract or concrete mindset. Recently, researchers have linked construal levels to important aspects of consumer behaviour, this research adds to this line of inquiry by examining the role of construal level in consumer response to brand association and brand extension evaluation.
Study one examines the differences in consumer brand association (i.e., brand thoughts activated in consumers’ mind in encountering with the brand) as consumers shift their construal levels. The relative number of exemplars and prototypes evident in the free association task is analyzed, and the results show that consumers with high-level construal retrieve more prototypes of a brand than consumers with low-level construal, and consumers with low-level construal retrieve more exemplars of a brand than consumers with high-level construal. Study two examines the differences in consumer extension evaluation as consumers shift their temporal perspectives (near vs. distant future) by conducting a 2 (temporal perspective: near vs. distant future orientation) x 2 (fit type: prototype fit vs. exemplar fit) between subject factorial experiment. Repeated-measures ANCOVA is employed to assess the effects on extension evaluations, with temporal distance as between-subject factor and brand attitude as covariates. The results show that participants assigned to the distant future condition (with an extension launch expected in six months) evaluate a prototype fit extension more favourably than an exemplar fit extension, and the participants assigned to the near future condition (with an extension launch expected in one day) evaluate a exemplar fit extension more favourably than a prototype fit extension.
The findings mean that construal level is an important determinant of brand association and a new moderator of the relationships between different perceived fit and brand extension evaluations. Construal level theory can provide integrated, elegant and simple explanation in consumer brand evaluation and response to branding strategy.

Key words: construal level, temporal perspective, psychological distance, brand association, brand extension