ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

• •    

生成式人工智能素养和高阶思维能力对人智协作绩效的影响(智管专刊)

周汉辉, 龙立荣, 谢欣, 王国轩   

  1. 华中科技大学管理学院, 湖北 430074 中国
    华侨大学工商管理学院, 福建 362021 中国
    华中师范大学心理学院, 湖北 430079 中国
  • 收稿日期:2025-12-12 修回日期:2026-08-29 接受日期:2026-09-08
  • 基金资助:
    国家自然科学基金重点项目(72132001); 教育部人文社科青年项目(25YJC630077)

The Effects of Generative AI Literacy and Higher-Order Thinking on Human–GenAI Collaboration Performance

Zhou Hanhui, Long Lirong, Xie Xin, Wang Guoxuan   

  1. , 430074, China
    , 362021, China
    , 430079, China
  • Received:2025-12-12 Revised:2026-08-29 Accepted:2026-09-08

摘要: 随着生成式人工智能(Generative Artificial Intelligence, GenAI)的迅猛发展, 如何促进人智协作绩效成为学术界与实践界的热点。尽管较高的GenAI素养通常被认为有助于改善人智协作绩效, 但近期文献也提出了相悖的观点, 亟待从测量方式、边界条件和过程机制三方面加以探究。基于人机互补理论, 本文采用两项研究检验人类GenAI素养与三种高阶思维能力对人智协作绩效的影响与机制。研究1以216名大学生为样本开发并验证了一套客观GenAI素养测评工具, 并发现了人类GenAI素养正向影响人智协作绩效。在此基础上, 研究2对某电商公司261名在职员工进行了现场研究, 进一步考察了创造力、领域综合知识、问题解决能力三种高阶思维能力的调节作用, 并利用认知网络方法对人-GenAI对话文本进行编码分析以验证人智协作过程中个体的认知加工策略。结果表明, 人类GenAI素养对人智协作绩效具有显著的正向影响; 三种高阶思维能力(创造力、领域综合知识、问题解决能力)正向调节GenAI素养与协作绩效的关系。此外, 认知网络分析发现, 在均具备较高GenAI素养时, 高创造力的个体在与GenAI协作时倾向于“创意启发”的认知加工策略, 高领域综合知识的个体倾向于“交叉验证”的策略, 而高问题解决能力的个体倾向于“方案评估”的策略。该研究对于GenAI时代提升人类自身核心优势与人智协作绩效提供了一定的启示。

关键词: GenAI素养, 高阶思维能力, 人智协作绩效, 认知加工策略

Abstract: With the development of Generative Artificial Intelligence (GenAI), optimizing Human-GenAI collaborative performance has become the main topic for both researchers and practitioners. Although higher levels of GenAI literacy are considered beneficial for improving human-GenAI collaborative performance, emerging evidence presents mixed findings. It is necessary to examine its measurement, boundary conditions and influencing processes. Drawing from human-machine complementarity theory, this study proposes that effective collaboration stems from the interaction between human GenAI literacy and higher-order thinking skills. In Study 1, 216 university students with GenAI experience were recruited. The researchers developed a 25-item multiple-choice question test grounded in an established four-dimensional framework of GenAI literacy, encompassing Knowledge & Understanding, Use & Application, Evaluation & Creation, and Ethics. This instrument was rigorously validated using both Classical Test Theory and Item Response Theory. Subsequently, participants completed a “Career Planning Program” writing task by using ChatGPT-5. Their outputs were evaluated by three independent raters using the Creative Product Semantic Scale, and the regression results demonstrated that GenAI literacy had a significant positive influence on Human-GenAI collaborative performance. In Study 2, 261 employees from an e-commerce company were recruited. Participants completed the same GenAI literacy test from Study 1 and assessed the three dimensions of their higher-order thinking skills: Creativity, Domain Expertise, and Problem-Solving Capability. Then participants used ChatGPT-5 to write a marketing copy. Their performance was also rated by using the Creative Product Semantic Scale. The results showed the positive effect of GenAI literacy on performance. More importantly, regression analyses revealed significant positive interaction effects between GenAI literacy and all three dimensions of higher-order thinking skills on performance. Additionally, this study adopted Epistemic Network Analysis to code user-GenAI dialogues, providing evidence for the differentiated cognitive processing strategies of users with various higher-order thinking skills. The findings provide several implications. First, this study offers a validated tool for assessing GenAI literacy. Second, higher-order thinking skills—encompassing creativity, domain expertise, and problem-solving capability—serve as a key moderator for the effectiveness of GenAI literacy. Third, this study reveals differentiated cognitive processing strategies among individuals with varying higher-order thinking skills during human-GenAI collaboration. Organizations should cultivate employees’ GenAI literacy and these human skills simultaneously. In Study 1, 216 university students with GenAI experience were recruited. The researchers developed a 25-item multiple-choice question test grounded in an established four-dimensional framework of GenAI literacy, encompassing Knowledge & Understanding, Use & Application, Evaluation & Creation, and Ethics. This instrument was rigorously validated using both Classical Test Theory and Item Response Theory. Subsequently, participants completed a “Career Planning Program” writing task by using ChatGPT-5. Their outputs were evaluated by three independent raters using the Creative Product Semantic Scale, and the regression results demonstrated that GenAI literacy had a significant positive influence on Human-GenAI collaborative performance. In Study 2, 261 employees from an e-commerce company were recruited. Participants completed the same GenAI literacy test from Study 1 and assessed the three dimensions of their higher-order thinking skills: Creativity, Domain Expertise, and Problem-Solving Capability. Then participants used ChatGPT-5 to write marketing copy. Their performance was also rated by using the Creative Product Semantic Scale. The results showed the positive effect of GenAI literacy on performance. More importantly, regression analyses revealed significant positive interaction effects between GenAI literacy and all three dimensions of higher-order thinking skills on performance. Additionally, this study employs Epistemic Network Analysis to code user-GenAI dialogues, providing evidence for the mediating role of differentiated cognitive processing strategies of users with various higher-order thinking skills. The findings provide several implications. First, this study offers a validated tool for assessing GenAI literacy. Second, higher-order thinking skills—encompassing creativity, domain expertise, and problem-solving capability—serve as a key moderator for the effectiveness of GenAI literacy. Third, this study advocates for a “process-oriented” research paradigm and reveals differentiated cognitive processing strategies among individuals with varying higher-order thinking skills during human-GenAI collaboration. Organizations should cultivate employees’ technical GenAI literacy and these human skills simultaneously. In Study 1, 216 university students with GenAI experience were recruited. And the researchers developed a 25-item multiple-choice question test grounded in an established four-dimensional framework of AI literacy, encompassing Knowledge & Understanding, Use & Application, Evaluation & Creation, and Ethics. This instrument was rigorously validated using both Classical Test Theory and Item Response Theory. Subsequently, participants completed a “Career Planning Program” writing task by using ChatGPT-5. Their outputs were evaluated by three independent raters using the Creative Product Semantic Scale, and the regression results demonstrated that AI literacy had a significant positive influence on Human-AI collaborative performance. In Study 2, 261 employees from an e-commerce company were recruited. Participants completed the same AI literacy test from Study 1 and assessed the three dimensions of their higher-order thinking skills: Creativity, Domain Expertise, and Problem-Solving Capability. Then participants used ChatGPT-5 to write marketing copy. Their performance was also rated by using the Creative Product Semantic Scale. The results showed the positive effect of AI literacy on performance. More importantly, regression analyses revealed significant positive interaction effects between AI literacy and all three dimensions of higher-order thinking skills on performance. Additionally, this study employs Epistemic Network Analysis to code user-AI dialogues, providing evidence for the mediating role of differentiated cognitive processing strategies of users with various higher-order thinking skills. The findings provide several implications. Firstly, AI literacy is an antecedent for high-performance Human-AI collaboration. Secondly, higher-order thinking skills—encompassing creativity, domain expertise, and problem-solving capability—serve as a key moderator for the effectiveness of AI literacy. Third, this study advocates for a “process-oriented” research paradigm and reveals differentiated cognitive processing strategies among individuals with varying higher-order thinking skills during human-AI collaboration. Fourth, this study offers a validated tool for assessing AI literacy and underscores the imperative of fostering a "human-centered" approach to collaboration in the GenAI era. Organizations should cultivate employees’ technical AI skills and these human capabilities simultaneously.

Key words: GenAI literacy, higher-order thinking skills, human-GenAI collaborative performance, cognitive processing strategies