ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

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助推还是抑制?技术型工作不安全感影响员工学习的双路径机制(智管专刊)

梁婧涵, 黄颂匡   

  1. 北京大学,
  • 收稿日期:2025-11-17 修回日期:2026-07-11 接受日期:2026-07-15

A booster or an inhibitor? The dual-pathway mechanism of technology-induced job insecurity on employee learning behavior

  1. , ,
  • Received:2025-11-17 Revised:2026-07-11 Accepted:2026-07-15

摘要: 新技术快速发展,深刻重塑着各行各业的工作形态与能力要求,组织愈发需要员工通过持续学习应对变革。然而,技术快速迭代也塑造了一种长期伴随工作不安全感的学习情境,员工的学习动机在其中呈现出内在张力:一方面,新技术对部分工作任务的自动化与替代,使员工既有能力的价值受到威胁,这促使其投入学习避免落后;另一方面,技术的持续更新又意味着员工既有知识乃至未来所学都可能不断贬值,这又会削弱其投入学习的动力。如何在这一充满矛盾张力的情境下有效促进员工学习,成为数字时代组织面临的新型管理挑战。为回应这一问题,本研究以自我决定理论为基础,构建技术型工作不安全感影响员工学习行为的双路径动机模型,并结合思维模式理论揭示成长型数字思维在其中的关键调节作用。三项研究(三轮次问卷调查研究,N = 351;干预研究,N = 242;实验室实验,N = 315)的结果一致性表明,在控制资源损耗路径的影响后,技术型工作不安全感一方面通过削弱自主性学习动机减少学习行为,另一方面通过激发控制性学习动机促进学习行为;成长型数字思维能有效缓冲自主性动机的削弱,并同时增强控制性动机,最终帮助员工在技术冲击下维持学习投入。本研究为数字时代组织如何帮助员工应对技术冲击、促进持续学习提供了理论依据与实践启示。

关键词: 技术型工作不安全感, 学习动机, 学习行为, 自我决定理论, 成长型数字思维

Abstract: In today's era, the rapid development of new technologies is profoundly reshaping work forms and competency requirements across industries, and organizations increasingly require employees to adapt to change through continuous learning. However, such learning does not take place in a vacuum but occurs within a turbulent context driven by rapid technological developments, often entrapping employees in a structural paradox: on the one hand, the automation of partial work by new technologies leads to the devaluation of individuals' existing capabilities, driving them to learn; on the other hand, what individuals learned in the past, and even what they will learn in the future, will face continuous devaluation, which in turn erodes their motivation to invest in learning. Under such circumstances, if organizations want to effectively promote employees' continuous learning, they must adopt an employee-centered perspective and thoroughly understand the specific dilemmas employees face. However, existing workplace learning research primarily focuses on facilitators such as learning resources and organizational support, with insufficient attention to the impact of technological turbulence. To this end, drawing on self-determination theory, this study constructs a dual-pathway motivational model that explains how technology-induced job insecurity affects employees' learning behavior and integrates mindset theory to reveal the key moderating role of a growth digital mindset. We conducted three studies to test our hypotheses. In Study 1, we tracked 351 full-time employees using a three-wave longitudinal design with one-month intervals. In Study 2, we implemented an intervention with one-week intervals, randomly assigning 242 full-time employees to either a digital growth mindset intervention or the control group. In Study 3, we employed a laboratory experiment design that simulated a realistic work situation. We used a 2 (technology-induced job insecurity: high vs. low) × 2 (growth digital mindset: high vs. neutral) between-subjects design, randomly assigning 315 human resource professionals to one of the four experimental conditions. After the manipulations, participants interacted with an intelligent system embedded in our experimental platform to complete specific tasks. The system objectively recorded their learning behaviors, which independent third-party raters subsequently evaluated. The results of Study 1 revealed that technology-induced job insecurity significantly enhanced controlled learning motivation(β = 0.39, p < 0.001) and reduced autonomous learning motivation(β = −0.28, p < 0.001). Both types of motivation, in turn, contributed to learning behavior (βautonomous motivation = 0.48, p < 0.001; βcontrolled motivation = 0.16, p < 0.001). Mediation analysis confirmed the indirect effect of technology-induced job insecurity on learning behavior via autonomous learning motivation(b = −0.07, SE = 0.02, 95% CI = [−0.12, −0.04]) and controlled learning motivation(b = 0.03, SE = 0.01, 95% CI = [0.01, 0.05]). The results of Study 2 further demonstrated that a growth digital mindset significantly buffered the negative indirect effect via autonomous motivation (difference = 0.12, 95% CI = [0.00, 0.23]) and strengthened the positive indirect effect via controlled motivation (difference = 0.02, 95% CI = [0.00, 0.25]). Furthermore, by manipulating the independent and moderating variables and objectively measuring the dependent variable, Study 3 successfully achieved cross-method validation of the conclusions drawn from the first two studies. This research offers several important implications. First, from an employee-centered motivational perspective, it reveals a dual-path mechanism through which technology-induced job insecurity influences employees' learning behaviors, thereby expanding the theoretical framework for this emerging construct. Second, by identifying technology-induced job insecurity as a modern and significant force shaping workplace learning, this study enriches the literature on the antecedents of learning behaviors. Third, by integrating mindset theory with the core framework of self-determination theory, this study identifies the underlying mechanism through which a growth digital mindset sustains employee learning during technological disruptions.

Key words: technology-induced job insecurity, learning motivation, learning behavior, self-determination theory, growth digital mindset