Abstract:

Applicant’s non-verbal information is an important factor affecting the interviewer’s rating accuracy in structural interview. Several theories, such as Social Interaction Theory and Dramaturgy Theory from the perspective of the interviewer, Social Influence Theory and Interdependence Theory from the perspective of the applicant, have been trying to explain the impact of applicant’s non-verbal information on interviewer’s rating. In addition to the traditional self-report questionnaire, some of the emerging computer recognition technologies have also been used to measure the non-verbal information. Some actions should be taken to eliminate the impact of non-verbal information on the accuracy of the interviewer’s rating before, during and after an interview. Future research can be based on machine learning and big data analysis, to explore the impact mechanism of non-verbal information on interviewer’s rating in structural interview and construct a new theory to explain the impact on the rating process.

Key words: non-verbal information, structural interview, interviewer, rating