Abstract:

China is in a period of social transformation and social change, and social risk is increasing. One important characterization is that group events frequently occur. It hints that people do not accept public policy. If formulation and implementation of public policy does not fully consider public acceptability, it is likely to constitute a new social risk, threatening social stability. Therefore, how to effectively improve public acceptance of public policy has become a major problem that should be solved in our country. The objectives of this study are to establish a model of acceptance of public policy and satisfaction with government with the impact of procedural justice, outcome favorability and trust in authority (cognitive trust and affective trust) and to effectively enhance the acceptance of the policy. Through scenario, experiment, and cross-sectional survey, this study tries to investigate the interaction between procedural justice and outcome favorability on acceptance of public policy and satisfaction with government, and the boundary effect of trust in authority on this mechanism, on the basis of which to further analyze the moderation of cognitive trust and affective trust on the relationship between acceptance of policy, satisfaction with government and their factors. The results can be used to improve public satisfaction with the policy, and to provide a scientific basis for government policy.

Key words: font-family: "Times New Roman", layout-grid-mode: line, color: black, letter-spacing: 0.2pt, mso-bidi-font-size: 12.0pt, mso-fareast-font-family: 方正书宋_GBK, mso-font-kerning: 1.0pt, mso-ansi-language: EN-US, mso-fareast-language: ZH-CN, mso-bidi-language: AR-SA"> procedural justice, trust in authority, cognitive trust, affective trust, acceptance of public policy