ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

›› 2012, Vol. 20 ›› Issue (4): 561-574.

• 研究前沿 • Previous Articles     Next Articles

Employees’ Discretionary Work Behaviours in Organizations

SUN Jian-Qun;DUAN Jin-Yun;TIAN Xiao-Ming   

  1. (Department of Psychology, Soochow University;
    Key Research Institute of Education Ministry-Center for Chinese Urbanization Studies, Soochow University,
    Suzhou 215123, China)
  • Received:2010-07-20 Revised:1900-01-01 Online:2012-04-15 Published:2012-04-15
  • Contact: DUAN Jin-Yun;TIAN Xiao-Ming

Abstract: Discretionary work behavior (DWB) is a kind of spontaneous behavior beyond role norms, which includes two major research areas. One is extra-role behavior represented by organizational citizenship behavior (OCB), voice behavior, contextual performance and so on; the other is negative organizational behavior, such as counterproductive work behavior (CWB), silence behavior, deviant behavior, etc. The generation of DWB is the interactive result of individual and environment factors. The relationship between ‘OCB-CWB’ and ‘voice-silence’ are not negatively related and they can be transformed into each other under some circumstances. The present study proposed the transformation processes of the specific categories to the overall, adopted the affective events theory, compensatory ethics principles and cost-benefit analysis to explain the transformation processes.

Key words: discretionary work behavior, extra-role behavior, negative organizational behavior, formation and transformation model