ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2026, Vol. 34 ›› Issue (4): 742-760.doi: 10.3724/SP.J.1042.2026.0742 cstr: 32111.14.2026.0742

• 研究前沿 • 上一篇    

年长员工向年轻同事知识寻求的驱动机制

赵红丹, 马允硕   

  1. 上海大学管理学院, 上海 200444
  • 收稿日期:2025-07-29 出版日期:2026-04-15 发布日期:2026-03-02
  • 通讯作者: 马允硕, E-mail: mys913@163.com
  • 基金资助:
    国家自然科学基金面上项目(72472093; 72172086)、上海市东方英才计划青年项目资助

The driving mechanisms of older workers’ knowledge seeking from younger coworkers

ZHAO Hongdan, MA Yunshuo   

  1. School of Management, Shanghai University, Shanghai 200444, China
  • Received:2025-07-29 Online:2026-04-15 Published:2026-03-02

摘要: 面对老龄化给工作场所带来的深刻影响, 如何充分开发和利用年长劳动力资源成为组织的当务之急。年长员工向年轻同事寻求知识(简称年长员工知识寻求), 作为年长员工实现工作中成功老龄化的重要方式, 逐渐受到了学界和业界的关注, 但是对于年长员工知识寻求的前因及其驱动机制尚缺乏系统性的探讨。鉴于此, 本文首先明确年长员工作为知识寻求者的行为主体角色, 并在梳理总结年长员工知识寻求前因的基础上, 结合计划行为理论, 尝试构建年长员工知识寻求前因及驱动机制的理论框架:分别提出以寻求态度、主观规范与行为控制为核心的驱动机制, 以及员工个体因素和组织情境因素的约束条件。未来研究需立足于年长员工的行为主体角色, 结合先进研究方法深化驱动机制探索, 进而拓展组织中代际知识转移的研究视角和理论成果。

关键词: 年长员工知识寻求, 代际知识转移, 劳动力老龄化

Abstract: As population aging intensifies and younger labor becomes increasingly scarce, how to fully develop and utilize the resources represented by older workers has become a pressing issue that organizations urgently need to address. Older workers’ knowledge seeking from younger coworkers, as an important means through which older workers achieve successful aging at work, has gradually attracted scholarly attention. However, the literature on older workers’ knowledge seeking from younger coworkers remains unclear, and systematic examination and deep explication of its antecedents and driving mechanisms are still relatively insufficient. To address these gaps, this study, based on a review of the concept and antecedents of older workers’ knowledge seeking from younger coworkers, proposes an integrative theoretical framework.
Firstly, based on a review of the existing literature, this study conceptualizes older workers’ knowledge seeking from younger coworkers. Older workers’ knowledge seeking from younger coworkers is a key link in intergenerational knowledge transfer, emphasizing generational differences and individual voluntariness. Accordingly, this study defines it as the behavior whereby older workers intentionally and proactively acquire younger colleagues’ professional knowledge, experience, insights, and opinions, and learn from those younger colleagues. In addition, this study analyzes similarities and differences between older workers’ knowledge seeking from younger coworkers and other related concepts across six dimensions, namely behavioral goals, behavioral direction, actor relationships, behavioral nature, types of knowledge, and outcome orientation, thereby further clarifying its unique research value.
Second, from the theoretical perspectives of motivation, relationships, cognition and identity, and resources, this study systematically identifies key antecedent variables influencing older workers’ knowledge seeking from younger coworkers, covering multi-level factors including individual characteristics, interpersonal interactions, and team and organizational contexts. On this basis, by integrating the theory of planned behavior with the aging-related characteristics of older workers’ knowledge seeking from younger coworkers, this study constructs a systematic driving model that reveals, across the three dimensions of seeking attitudes, subjective norms, and behavioral control, the formation and transformation mechanisms of older workers’ intentions to seek knowledge and their actual seeking behaviors.
Specifically, nonessentialist beliefs about aging, future time perspective, expected gains, and perceived usefulness function as components of seeking attitudes; age-inclusive human resource practices, mature-age human resource practices, age-inclusive leadership, and an age-diverse climate function as components of subjective norms; and late-career management self-efficacy, late-career developmental effort, intergenerational trust, and the quality of intergenerational interactions function as components of behavioral control. Together, these factors can strengthen older workers’ intentions to seek knowledge and thereby promote their knowledge seeking behaviors. Furthermore, older workers’ self-monitoring can weaken the transformation of knowledge seeking intentions into behavior, whereas a positive organizational learning climate can strengthen this transformation process.
Although this study systematically examines the antecedents and driving mechanisms of older workers’ knowledge seeking from younger coworkers, related research remains at an early stage. Future research can focus on the role of older workers as actors in intergenerational knowledge seeking behaviors and further deepen the following directions: first, continually enrich the driving factors and mechanisms by introducing new antecedents such as STAARA (smart technology, artificial intelligence, automation, robotics, and algorithms) technology and knowledge characteristics; second, construct governance frameworks that address both pre- and post-behavioral phases, including mechanisms that drive the emergence of behaviors and mechanisms that mitigate adverse effects; third, adopt more advanced research designs, such as the experience sampling method (ESM) and longitudinal approaches, to reveal dynamic processes; fourth, conduct localized studies to explore how Chinese contextual factors such as face concerns, traditionality, and collectivist culture affect older workers’ knowledge seeking from younger coworkers; fifth, broaden theoretical perspectives by integrating aging-context features and applying more fitting theories, such as selection, optimization, and compensation theory and socioemotional selectivity theory, to further deepen understanding of older workers’ knowledge-seeking behavior.

Key words: knowledge seeking of older workers, intergenerational knowledge transfer, workforce aging

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