ISSN 1671-3710
CN 11-4766/R
主办：中国科学院心理研究所
出版：科学出版社

心理科学进展 ›› 2010, Vol. 18 ›› Issue (10): 1559-1566.

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共享心智模型和交互记忆系统：对立或协同？—— 基于知识管理视角

薛会娟   

  1. 浙江大学管理学院, 杭州 310058
  • 收稿日期:2009-10-10 修回日期:1900-01-01 出版日期:2010-10-15 发布日期:2010-10-15
  • 通讯作者: 薛会娟

Shared Mental Models and Transactive Memory Systems: Antinomy or Synergy? —— From Knowledge Management Perspective

XUE Hui-Juan

  

  1. School of Management, Zhejiang University, Hangzhou 310058, China
  • Received:2009-10-10 Revised:1900-01-01 Online:2010-10-15 Published:2010-10-15
  • Contact: XUE Hui-Juan

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摘要： 共享心智模型和交互记忆系统是知识管理领域中两个新的研究视角。共享心智模型是指团队成员共享的、对团队情境中关键要素的、系统的理解和心理表征; 交互记忆系统是团队成员之间形成的一种彼此依赖的, 用以编码、储存和提取不同领域知识的合作性分工系统。在分析共享心智模型和交互记忆系统内涵的基础上, 作者深入剖析了两者的对立和协同关系, 系统探讨了影响两者效应的情景变量, 为从认知角度提高团队知识管理水平提供了理论依据。

关键词: 共享心智模型, 交互记忆系统, 团队认知, 知识管理

Abstract: Shared Mental Models and Transactive Memory Systems are newly developed research areas closely related to team cognition management. Shared Mental Models are shared knowledge structures and represents about the key elements in the team that allow individuals to interact with their environment, while Transactive Memory Systems are collective memory systems for encoding, storing, retrieving, and communicating team knowledge. Based on the concepts of both of them, this paper analyzes the relation between them, and then provides the moderators in the impacts of Shared Mental Model and Transactive Memory Systems. The paper broadens our understanding of how to improve team knowledge management from team cognition perspective.

Key words: Shared Mental Models, Transactive Memory Systems, team cognition, knowledge management