Abstract: Management of quality is a complex subject, and it is closely connectedwith many disciplines. Being one of the most important subjects, ergonomicshas brought attention to itself. In China, the activity of T. Q. C. (TotalQuality Control) started in many factories. Psychologists participated in thiswork in collaboration with engineers. In this paper the attention is focused onthe human factors in the management of quality. Analysis of the wasteproduce showed that main defects were concerned with buman operation, e.g., the work of inspectors. The researchers improved the visual environmentof the inspector and put forward a new system of reward to motivate theworkers and inspectors to pay more attention to the quality of the textileproducts. Their efforts resulted in good success, and the rate of defects haddecreased about 28％.

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