ISSN 1671-3710
CN 11-4766/R
主办:中国科学院心理研究所
出版:科学出版社

心理科学进展 ›› 2020, Vol. 28 ›› Issue (1): 41-54.doi: 10.3724/SP.J.1042.2020.00041

• 社会心理服务:研究与实践 • 上一篇    下一篇

群体决策质量评估方法及其在大学生和社区居民中的应用

池丽萍1, 辛自强2(), 孙冬青2   

  1. 1中华女子学院儿童发展与教育学院, 北京 100101
    2 中央财经大学社会与心理学院, 北京 100081
  • 收稿日期:2019-08-20 出版日期:2020-01-15 发布日期:2019-11-21
  • 通讯作者: 辛自强 E-mail:xinziqiang@sohu.com
  • 基金资助:
    国家社会科学基金重点项目“社会治理背景下的心理建设研究”(16AZD057);中华女子学院校级重大科研项目

The evaluation methods of group decision-making and their applications among college students and community residents

CHI Liping1, XIN Ziqiang2(), SUN Dongqing2   

  1. 1 School of Child Development and Education, China Women’s University, Beijing 100101, China;
    2 School of Sociology and Psychology, Central University of Finance and Economics, Beijing 100081, China
  • Received:2019-08-20 Online:2020-01-15 Published:2019-11-21
  • Contact: Ziqiang XIN E-mail:xinziqiang@sohu.com

摘要:

社会心理服务体系建设要求用心理学理论和方法开展精细化社会治理, 而在多元主体共商共治的过程中出现了群体决策质量无法得到有效评估的问题。群体决策“过程-结果模型”认为应该从“双过程” (信息加工过程和人际互动过程)和“双结果” (客观结果和主观感受)两个方面综合评估群体决策质量。基于该模型建构的群体决策质量问卷自评法和录像他评法被应用于大学生和社区居民一些真实问题解决的群体决策质量评估。研究结果显示群体决策质量自评问卷效度良好, 适合作为群体决策质量的自评工具; 录像他评法与问卷自评法结果相互印证能够全面地反映群体决策质量, 可应用于更广阔的社会治理领域中。

关键词: 群体决策, 过程-结果模型, 社区议事, 社会治理

Abstract:

The construction of social psychological service system means applying psychological theories, methods and techniques to social governance. Social governance usually is a process of multi-subject co-governance, in which all stakeholders make a group decision based on negotiation. However, it is difficult to systematically evaluate the quality of group decision-making. Therefore, a "process-result model" of group decision-making was proposed, in which the quality of group decision-making is evaluated on the levels of “process” and “result”. Concretely, there are two types of processes of “information processing” and “interpersonal interaction”, and two types of results including “objective decision results” and “subjective feeling”. Based on the model, a video evaluation method and a self-assessment questionnaire to measure the quality of group decision-making were developed and applied among college students and urban community residents. It was found that the self-assessment questionnaire of group decision-making was a valid instrument. Moreover, the results from the video evaluation method and the self-assessment questionnaire could confirm each other, which suggests that these two methods can be generalized into more settings of social governance.

Key words: group decision-making, process-result model, community council, social governance

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