ISSN 0439-755X
CN 11-1911/B
主办:中国心理学会
   中国科学院心理研究所
出版:科学出版社

心理学报

• •    

受欺凌者为何不求助?低估旁观者保护意愿的影响

陈光辉, 张安逸, 王帆, 李超, 裴永顺, 崔伟, 张文新   

  1. 山东师范大学心理学部, 山东 250014 中国
    山东省脑科学与心理健康重点实验室, 山东 250014 中国
  • 收稿日期:2025-12-11 修回日期:2026-07-20 接受日期:2026-08-12
  • 基金资助:
    国家自然科学基金项目(32571249)

Bullying victims are unlikely to seek help: The effect of underestimating bystanders’ defending intentions

CHEN Guanghui, ZHANG Anyi, WANG Fan, LI Chao, PEI Yongshun, CUI Wei, ZHANG Wenxin   

  1. Faculty of Psychology, Shandong Normal University 250014, China
    , Shandong Provincial Key Laboratory of Brain Science and Mental Health 250014, China
  • Received:2025-12-11 Revised:2026-07-20 Accepted:2026-08-12

摘要: 向他人求助是摆脱困境的重要策略,然而,受欺凌者的求助意愿通常不高。一种可能的解释是受欺凌者因低估旁观者的保护意愿而不愿意求助。本研究采用系列行为实验,以968名中小学生为对象,考察个体从受欺凌者视角对旁观者保护意愿的预测偏差及其对求助意愿的影响,并基于信息提示框架开展干预实验进行检验。结果表明:个体从受欺凌者视角报告的旁观者保护意愿显著低于从旁观者视角报告的保护意愿,即存在保护意愿的低估性预测偏差;这种预测偏差在不同欺凌类型、性别和学段中均稳定存在;从受欺凌者视角对旁观者保护意愿的低估会显著负向预测个体的求助意愿;积极情境性信息提示可显著降低个体的低估性预测偏差并提升其求助意愿,消极情境性信息提示则可显著提升个体的低估性预测偏差并降低其求助意愿。研究发现为受欺凌者的低求助现象提供了一种科学解释,也为欺凌防治实践中如何提升受欺凌者求助意愿提供了有益启示。

关键词: 校园欺凌, 受欺凌者, 旁观者, 预测偏差, 求助意愿

Abstract: In the context of school bullying, seeking help from bystanders is an effective strategy to stop bullying and mitigate its negative consequences. Nevertheless, approximately 55% of victims do not seek help, and the reasons for this hesitation remain unclear. One possible explanation is that people often underestimate others’ willingness to intervene; in the context of bullying, such hesitation may stem from victims’ underestimation of bystanders’ defending intentions. Across four experiments, this study systematically examined whether individuals, from the victim perspective, underestimate bystanders’ willingness to defend them and how this misprediction influences their willingness to seek help. We further explored potential methods to reduce this misprediction. In Study 1a (N = 80), participants were assigned to either a victim perspective or a bystander perspective group. After reading scenarios involving physical bullying, participants reported bystanders’ willingness to defend the victim from both perspectives. Building on Study 1a, Study 1b (N = 218) expanded the design to all types of bullying (physical, verbal, relational, and cyberbullying) and included participants of different genders (male, female) and educational stages (elementary, middle, and high school). In Study 2a (N = 238), participants in the victim perspective group additionally reported their own willingness to seek help. Finally, in Study 2b (N = 432), we manipulated the mispredictions of participants in the victim perspective group through contextual cues to examine whether altering the misprediction influenced their willingness to seek help. The four experiments collectively demonstrated the presence and impact of victims’ mispredictions regarding bystanders’ defending intentions. Specifically, individuals from the victim perspective consistently underestimated bystanders’ willingness to defend (Study 1a). This misprediction was robust across different bullying types, genders, and educational stages (Study 1b). Furthermore, these mispredictions significantly and negatively predicted willingness to seek help: the greater the underestimation of bystanders’ defending intentions, the lower the victims’ willingness to seek help (Study 2a). Notably, mispredictions were malleable: when participants from the victim perspective received information cues indicating that individuals often underestimate or overestimate others’ willingness to help, their mispredictions decreased or increased accordingly, leading to corresponding change in willingness to seek help (Study 2b). This study introduces the concept of misprediction into the school bullying context, confirming that underestimating bystanders’ willingness to defend is a key reason victims hesitate to seek help. Moreover, it reveals that providing contextual cues can effectively reduce this underestimation and increase victims’ likelihood of seeking help. These findings offer a novel scientific explanation for bullying victims’ reluctance to seek help and suggest an intervention paradigm to enhance willingness to seek help effectively.

Key words: school bullying, victims, bystanders, misprediction, willingness to seek help