Abstract:

Despite the recent proliferation of research on the relationship between corporate social responsibility (CSR) and employee performance, the results is still inconsistent. Based on a review of 35 empirical studies, a meta-analysis was conducted to examine the relationship between CSR and employee performance by using 140 effect sizes from 11690 participants. Overall, the results show that CSR manifested a moderate and positive correlation with employee performance (r = 0.38) in general, task performance (r = 0.45) and contextual performance (r = 0.37). Uncertainty avoidance and individualistic tendency did not make any significant differences in the relationship between CSR and employee performance. While industry characteristics and economic level make significant differences: the relationship is stronger in rich areas than in poor areas, and for manufacturing industry than for service ones.

Key words: corporate social responsibility, employee performance, meta-analysis, moderating effect