ISSN 1671-3710
CN 11-4766/R

Advances in Psychological Science ›› 2016, Vol. 24 ›› Issue (5): 824-835.doi: 10.3724/SP.J.1042.2016.00824

• Regular Articles • Previous Articles     Next Articles

Interpersonal conflict in organization: Types, models and expression

ZHU Yanhan1,2; ZHOU Yiyong2; LIU Liying2; LI Bosi2   

  1. (1 School of Political Science and Public Administration; 2 School of HanHong, Southwest University, Chongqing 400715, China)
  • Received:2015-06-09 Online:2016-05-15 Published:2016-05-15
  • Contact: 诸彦含, E-mail:
  • Supported by:

    国家自然科学基金青年项目(71402148), 中央高校基本科研业务费团队项目(SWU1509103)。


Interpersonal conflict refers to a series of reactions related with people’s cognition, emotion and behavior, which occurs under the interactive effects among people’s disagreement, negative emotion and interference and formed by sensemaking. Previous researches divide the interpersonal conflict into two types, namely, single and multi-feature conflict, and focus on the exploration of interpersonal conflict models. They also interpret the dimensions and function models of interpersonal conflict from the perspective of expression. This paper tries to put forward the specific coping strategy according to conflict types, expression and function model. Future research should try to (a) embed cognitive differences into dynamic conceptual framework; (b) figure out the boundary range of conflict salience and verify the effectiveness of given conflict solution; (c) explore the influence of organizational power on interpersonal conflict; (d)carry out empirical studies of the localization across the multiple subcultures.

Key words: interpersonal conflict, types, models, conflict expression, mode of function