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CN 11-4766/R
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Customer response to pro-customer deviance behavior: A theoretical model based on moral emotion
HU Jiajing, ZHANG Meng, MA Xiuli, LIU Yan
Advances in Psychological Science . 2021, (
12
): 2119 -2130 . DOI: 10.3724/SP.J.1042.2021.02119