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Acta Psychologica Sinica
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The effect of repeated two-syllable brand name on consumer’s perception and preference
WEI Hua1,2,3; WANG Tao1; ZHOU Zongkui2,3; FENG Wenting1; DING Qian2,3
(1 School of Economics and Management, Wuhan University, Wuhan 430072, China) (2 Key Laboratory of Adolescent Cyberpsychology and Behavior, Ministry of Education, Wuhan 430079, China) (3 School of Psychology, Central China Normal University, Wuhan 430079, China)
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Abstract  

Brand name is significant brand equity. It plays a vital role in delivering brand value, building brand image and highlighting brand characteristics. Previous research found that the semantic and phonetic features of a brand name would influence consumers’ perception and preference. There is rarely any research paid attention to the function of repeated two-syllables. From the perspective of baby schema and based on stereotype content model, this study examined the effect of repeated two-syllable brand name on consumers’ perception and preference and verified the moderating effects of vowel features and product type. We investigated the effect of repeated two-syllable brand name on consumers’ perception through 3 studies and 4 experiments. Study 1 examined the effect of repeated two-syllable brand name on baby schema and warm-competence perception by 2 experiments. Experiment 1 conducted single factor experiment (repeated and non-repeated) with 72 valid participants, including 29 males and 43 females, averaging 20.29 years of age. Compared to non-repeated ones, the results of the experiment suggested, repeated two-syllable brand names were more baby-like evaluated by consumers. Experiment 2 also used single factor experiment design (repeated and non-repeated). 263 valid participants were obtained, including 120 males and 143 females, averaging 21.74 years of age. The results showed that repeated two-syllable brand name was more likely to be regarded as baby with more warmth and less competence. And baby schema mediated the repeated two-syllables and warmth-competence perception. Study 2 looked into the moderation of vowel features between repeated two-syllable brand name and consumers’ perception. We adopted a 2 (repeated vs. non-repeated) × 2 (vowel and non-vowel) double factors between subjects design with 253 valid participants, including 203 males and 50 females, averaging 18.52 years of age. The results of the study indicated that the effect of repeated two-syllables on consumers’ warmth perception was moderated by vowel features. When a brand name contained front vowel, the effect would be weakened. Study 3 examined, with 1 experiment, the product type as moderation between repeated two-syllable brand name and consumer preference. A 2 (repeated two-syllable feature: repeated vs. non-repeated) × 2 (product feature: hedonic and utilitarian) double factors mixed design was adopted, among which the product feature was between-group factor and repeated two-syllable feature was in-group factor. 104 valid participants were obtained, including 53 males and 51 females, averaging 32.94 years of age. The results showed that the effect of repeated two-syllables on consumers’ preference was moderated by product type. With regard to hedonic product, consumers’ preferred repeated two-syllable brand names; utilitarian product, however, they favoured non-repeated two-syllable brand names. Although there were a few studies about phonetic features of brand name, they mostly focused on the effect of single phonetic features (front vowel, back vowel) on consumers’ perception. Hardly any studies examined phonetic structural features. This study expanded the phonetic research of brand name from single phonetic features to phonetic structural features and provided a new perspective for brand name research.

Keywords repeated two-syllable      baby schema      stereotype content model      vowel features      product type     
Corresponding Authors: WANG Tao, E-mail: wangtao@whu.edu.cn    
Issue Date: 25 November 2016
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WEI Hua
WANG Tao
ZHOU Zongkui
FENG Wenting
DING Qian
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WEI Hua,WANG Tao,ZHOU Zongkui, et al. The effect of repeated two-syllable brand name on consumer’s perception and preference[J]. Acta Psychologica Sinica, 10.3724/SP.J.1041.2016.01479
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http://journal.psych.ac.cn/xlxb/EN/10.3724/SP.J.1041.2016.01479     OR     http://journal.psych.ac.cn/xlxb/EN/Y2016/V48/I11/1479
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