组织中的角色超载

李晴蕾, 王怀勇

Role overload in organizations

LI Qinglei, WANG Huaiyong

表3 角色超载的影响结果

影响效应 研究 工作 态度 离职意向 正向 Hung et al., 2015; Jensen, Patel, & Messersmith, 2013; Jones et al., 2007; Kim & Han, 2013; ?rtqvist & Wincent, 2006; Kuntz, N?swall, & Bockett, 2013; Bowling et al., 2015 工作倦怠 Andrews & Kacmar, 2014; Dasgupta, 2012; Surana & Singh, 2013; Shin, 2015; 姜兆权, 张会君, 2016; Karatepe, 2013 组织承诺(情感承诺) 负向 Fisher, 2014; ?rtqvist & Wincent, 2006; Yousef, 2002; Jones et al., 2007; 陈笃升, 王重鸣, 2015; Bowling et al., 2015 工作满意感 Andrews & Kacmar, 2014; Covermen, 1989; Rizwan et al., 2013; Jones et al., 2007; Yousef, 2002 工作压力 Hung et al., 2015; Rizwan et al., 2013; Twumasi & Gyensare, 2016; Wu, Sun, & Wang, 2012; Zhou et al., 2014 工作嵌入 Karatepe, 2013 工作 行为 角色内绩效/任务绩效 负(正)向 陈笃升, 王重鸣, 2015; Adil & Rashid, 2013; Jones et al., 2007; ?rtqvist & Wincent, 2006; Akgunduz, 2015; Noblet, Maharee-Lawler, & Rodwell, 2012; Jha, Balaji, Yavas, & Babakus, 2017; Karatepe, 2013 角色外绩效/组织公民行为 负向 陈笃升, 王重鸣, 2015; Curran & Prottas, 2017; Noblet et al., 2012 工作重塑行为 Solberg & Wong, 2016 旷工行为 正向 Duxbury et al., 2008; Duxbury & Higgins, 2003; Bowling et al., 2015 工作 场所 溢出 工作家庭冲突 正向 Gurbuz et al., 2013; Huffman, Payne, Koehly, Culbertson, & Castro, 2014; Matthews et al., 2014; Mohamad et al., 2016; Ugwu, Amazue, Onyedire, & Hackett, 2017 工作家庭平衡 负向 Jha & Jha, 2013; Mani, Sritharan, & Gayatri, 2014; Quah, 2014; Covermen, 1989 身心健康(紧张、焦虑、抑郁) Macewen, Barling, & Kelloway, 1992; ?rtqvist & Wincent, 2006; Ta?tan, 2014; Hecht, 2001; Kuntz, et al., 2013; Nixon, Mazzola, Bauer, Krueger, & Spector, 2011