@article{YUAN Bo:1103, author = {[YUAN Bo, DONG Yue, LI Weiqiang]}, title = { The trust repair effect of apology: A systematic review and meta-analysis}, publisher = {Advances in Psychological Science}, year = {2017}, journal = {Advances in Psychological Science}, volume = {25}, number = {7}, eid = {1103}, pages = {1103-1113}, keywords = { apology; trust repair; meta-analysis; moderate effect}, doi = https://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2017.01103 }