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Advances in Psychological Science    2014, Vol. 22 Issue (8) : 1218-1225     DOI: 10.3724/SP.J.1042.2014.01218
Conceptual Framework |
Multi-level Formation Mechanisms of Employees' Compulsory Citizenship Behaviors
ZHAO Hongdan
School of Management, Shanghai University, Shanghai 200444, China
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Scholarly works have generally considered organizational citizenship behavior (OCB) as a kind of individual behavior that is discretionary. However, with the advent of "bei" phenomenon (e.g., involuntary donation and compulsory overtime) in organizations, a growing body of research suggests that compulsory OCB is still prevalent in workgroups. More importantly, such behaviors can hurt labor relations and threaten organizational harmony. However, empirical research exploring the related field is relatively limited. As such, in the present article, we will take Chinese employees’ compulsory OCB as the research object and explore its formation mechanisms. In particular, based on trait activation theory, coercive persuasion theory, and self-determination theory, we aim to construct a multi-level formation model of employees' compulsory OCB from the levels of employee, leader, and organization. In practice, the research project is conducive to local enterprises to build a good and harmonious labor relation. In theory, the research results may contribute new knowledge to the field of OCB and promote the study and application of OCB theory in China.

Keywords organizational citizenship behavior      compulsory citizenship behavior      citizenship pressure      formation mechanism     
Corresponding Authors: ZHAO Hongdan   
Issue Date: 15 August 2014
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ZHAO Hongdan
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ZHAO Hongdan. Multi-level Formation Mechanisms of Employees' Compulsory Citizenship Behaviors[J]. Advances in Psychological Science, 2014, 22(8): 1218-1225.
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