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Advances in Psychological Science    2019, Vol. 27 Issue (5) : 871-883     DOI: 10.3724/SP.J.1042.2019.00871
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The mutual relationship of organizational citizenship behaviors and counterproductive work behaviors: An integrated process of emotion and cognition
ZHAO Jun1,YAN Miao1,XIAO Sufang1,ZHANG Yongjun2()
1 School of Public Administration, Zhongnan University of Economics and Law, Wuhan 430073, China
2 School of Business Administration, Henan University, Kaifeng 475004, China
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Abstract  

Traditional views argued that organizational citizenship behavior (OCBs) and counterproductive work behavior (CWBs) were opposite poles of the same construct, or negatively correlated and relatively independent two-dimensional structure. However, recent studies suggested that their relations were not as simple as imagined. They might have a modestly positive correlation under certain circumstances. Firstly, the antecedents of OCBs and CWBs, as well as cognitive evolution of their relations were reviewed; Secondly, in the integrated view of emotion and cognition, the mutual mechanisms between OCBs and CWBs from the perspective of Conservation of Resource Theory and Moral Balance Theory were explored; Finally, the future research directions were also discussed, such as exploring the boundary mechanism of mutual relationship through empirical study, verifying the mutual relationship by multiple methods, analyzing the dynamic change based on latent growth model, and exploring the management practices of them.

Keywords organizational citizenship behavior      counterproductive work behavior      emotion      cognition     
ZTFLH:  B849: C93  
Corresponding Authors: Yongjun ZHANG     E-mail: zhangyj0505@126.com
Issue Date: 20 March 2019
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Jun ZHAO
Miao YAN
Sufang XIAO
Yongjun ZHANG
Cite this article:   
Jun ZHAO,Miao YAN,Sufang XIAO, et al. The mutual relationship of organizational citizenship behaviors and counterproductive work behaviors: An integrated process of emotion and cognition[J]. Advances in Psychological Science, 2019, 27(5): 871-883.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2019.00871     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2019/V27/I5/871
分类 影响因素 组织公民行为 反生产行为
个人因素 人口统计学变量(Podsakoff, MacKenzie, Paine, & Bachrach, 2000; Lau, Au, & Ho, 2003) 不相关 相关
宜人性、责任心(Organ, Podsakoff, & Mackenzie, 2006; 刘文彬, 井润田, 李贵卿, 唐杰, 2014) 正相关 负相关
自尊(Marcus & Schuler, 2004; 沈伊默 等, 2009) 负相关
积极(消极)情绪(Spector & Fox, 2002; Dalal, 2005; Dalal et al., 2009) 正相关
(负相关)
负相关
(正相关)
满意度(Dalal, 2005; 赵君, 廖建桥, 张永军, 2014) 正相关 负相关
组织公平感(Colquitt, 2001; Dalal, 2005) 正相关 负相关
组织支持感(Moorman, Blackely, & Niehoff, 1998; 郭文臣, 杨静, 付佳, 2015) 正相关 负相关
自我控制(Marcus & Schuler, 2004) 负相关
印象管理(Bolino, Klotz, Turnley, & Harvey, 2013) 正相关
组织/
情境因素
组织伦理氛围(Shin, 2012; 刘文彬 等, 2014) 正相关 负相关
组织约束(Miles, Borman, Spector, & Fox, 2002; Spector & Fox, 2010a) 正相关 正相关
人际冲突、工作负荷(Miles et al., 2002) 正相关 正相关
领导-成员交换关系(Harris, Li, & Kirkman, 2014; 彭正龙, 梁东, 赵红丹, 2011) 正相关 负相关
团队心理氛围(Law, Dollard, Tuckey, & Dormann, 2011; 唐翌, 2005) 正相关 负相关
精神型领导(王华强, 丁志慧, 刘文兴, 2018; Chawla, 2014) 正相关 负相关
辱虐型领导(Xu, Huang, Lam, & Miao, 2012; Martinko, Harvey, Brees, & Mackey, 2013) 负相关 正相关
  
  
  
  
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