Please wait a minute...
Advances in Psychological Science    2018, Vol. 26 Issue (7) : 1152-1164     DOI: 10.3724/SP.J.1042.2018.01152
Meta-Analysis |
Corporate social responsibility and employee performance: A meta-analysis
Jun LIU,Chuanyan QIN()
School of Business Administration, Guangdong University of Finance & Economics, Guangzhou 510320, China
Download: PDF(497 KB)   HTML
Export: BibTeX | EndNote | Reference Manager | ProCite | RefWorks     Supporting Info
Guide   
Abstract  

Despite the recent proliferation of research on the relationship between corporate social responsibility (CSR) and employee performance, the results is still inconsistent. Based on a review of 35 empirical studies, a meta-analysis was conducted to examine the relationship between CSR and employee performance by using 140 effect sizes from 11690 participants. Overall, the results show that CSR manifested a moderate and positive correlation with employee performance (r = 0.38) in general, task performance (r = 0.45) and contextual performance (r = 0.37). Uncertainty avoidance and individualistic tendency did not make any significant differences in the relationship between CSR and employee performance. While industry characteristics and economic level make significant differences: the relationship is stronger in rich areas than in poor areas, and for manufacturing industry than for service ones.

Keywords corporate social responsibility      employee performance      meta-analysis      moderating effect     
PACS:  B849:C93  
  F272.92  
Corresponding Authors: Chuanyan QIN     E-mail: 352850320@qq.com
Issue Date: 29 May 2018
Service
E-mail this article
E-mail Alert
RSS
Articles by authors
Jun LIU
Chuanyan QIN
Cite this article:   
Jun LIU,Chuanyan QIN. Corporate social responsibility and employee performance: A meta-analysis[J]. Advances in Psychological Science, 2018, 26(7): 1152-1164.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2018.01152     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2018/V26/I7/1152
1 * 晁罡, 程鹏, 张水英 . ( 2012). 基于员工视角的企业社会责任对工作投入影响的实证研究. 管理学报, 9( 6), 831-836.
2 邓泽宏, 何应龙 . ( 2013). 企业社会责任差异与提升: 区域分类比较的视角. 天津社会科学, ( 5), 97-100.
3 韩翼, 廖建桥 . ( 2006). 组织成员绩效结构理论研究述评. 管理科学学报, 9( 2), 86-94.
4 * 何显富, 陈宇, 张微微 . ( 2011). 企业履行对员工的社会责任影响员工组织公民行为的实证研究——基于社会交换理论的分析. 社会科学研究, ( 5), 115-119.
5 胡海军, 翁清雄, 曹威麟 . ( 2015). 基于元分析的魅力型领导与组织绩效的关系研究. 管理学报, 12( 2), 223-230.
6 * 黄洁, 王晓静 . ( 2016). 企业员工社会责任对组织公民行为的影响研究——基于心理契约的中介作用. 山东社会科学, ( 2), 179-183.
7 * 惠善成 . ( 2015). 企业社会责任对员工工作绩效的影响——基于员工感知视角的研究(硕士学位论文). 大连理工大学.
8 霍中文 . ( 2007). “社会倾销”理论与反倾销. 国际经贸探索, 23( 7), 57-61.
9 * 姜友文, 张爱卿 . ( 2015). 企业履行社会责任对员工心理状态及工作敬业度的影响. 云南社会科学, ( 4), 77-82.
10 李丽林, 鲍晓鸣 . ( 2012). 高绩效工作系统与雇员工作满意度的关系研究 ——基于Meta分析的探讨. 中国人力资源开发, ( 8), 10-14.
11 李祥进, 杨东宁, 雷明 . ( 2012). 企业社会责任行为对员工工作绩效影响的跨层分析. 经济科学, ( 5), 104-118.
12 * 梁思娴 . ( 2015). 员工感知的企业对员工的社会责任与员工绩效的关系研究(硕士学位论文). 华南理工大学, 广州.
13 刘勇 . ( 2016). 企业社会责任与财务绩效关系的元分析研究——基于我国2011~2015年实证文献的数据(硕士学位论文). 西南大学, 重庆.
14 * 刘远, 周祖城 . ( 2015). 员工感知的企业社会责任、情感承诺与组织公民行为的关系——承诺型人力资源实践的跨层调节作用. 管理评论, 27( 10), 118-127.
15 * 刘云 . ( 2014). 企业社会责任对员工角色外行为的影响机制. 商业经济与管理, ( 8), 37-47.
16 * 刘宗华, 李燕萍, 郑馨怡 . ( 2017). 企业社会责任、员工-企业认同和员工绩效的关系. 浙江工商大学学报, ( 1), 103-113.
17 * 彭囝囡 . ( 2013). 员工感知的企业社会责任与工作绩效关系的研究(硕士学位论文). 新疆财经大学, 乌鲁木齐.
18 * 任湘郴, 杨立邦, 任腾 . ( 2017). 企业社会责任对员工工作绩效的跨层次作用研究——基于组织认同感的中介作用. 湖南社会科学, ( 4), 61-66.
19 * 孙海涛 . ( 2013). 企业社会责任、员工忠诚与工作绩效关系研究——基于知识型员工的视角(硕士学位论文). 重庆理工大学.
20 * 王健辉, 李永壮 . ( 2014). 企业社会责任、企业品牌内化特征对员工组织公民行为的作用研究——来自服务行业的实证分析. 宏观经济研究, ( 9), 90-102.
21 王洁, 陈健芷, 杨琳, 高爽 . ( 2013). 感觉寻求与网络成瘾关系的元分析. 心理科学进展, 21( 10), 1720-1730.
22 * 王文彬, 李辉 . ( 2013). 企业社会责任对员工角色外行为的影响——兼论员工感知公平的调节效应. 中国流通经济, 27( 10), 79-86.
23 吴华明 . ( 2010). 企业社会责任作用于我国的新态势及其对我国民营企业出口的负面影响. 合肥工业大学学报(社会科学版), 24( 3), 24-30.
24 向阳, 曹勇, 汪凤桂 . ( 2010). 基于消费者认知度的企业社会责任行业差异性研究. 管理学报, 7( 2), 311-316.
25 辛杰, 吴创 . ( 2015). 企业家文化价值观对企业社会责任的影响机制研究. 中南财经政法大学学报, ( 1), 105-115.
26 * 熊国保 . ( 2015 a). 旅游企业社会责任对员工绩效的影响——以关系质量和工作投入为中介作用. 江西社会科学, ( 1), 199-204.
27 熊国保 . ( 2015 b). 企业社会责任驱动员工绩效提升的机制研究. 学术界, ( 2), 193-199.
28 徐二明, 衣凤鹏 . ( 2014). 中国上市公司企业社会责任与财务绩效关系——行业竞争的调节作用. 辽宁大学学报(哲学社会科学版), 42( 1), 91-98.
29 * 颜爱民, 李歌 . ( 2016). 企业社会责任对员工行为的跨层分析——外部荣誉感和组织支持感的中介作用. 管理评论, 28( 1), 121-129.
30 * 闫丽丽 . ( 2013). 企业社会责任对员工绩效的影响——基于员工的实证研究(硕士学位论文). 大连理工大学.
31 杨璠 . ( 2015). 行业竞争度、制度环境与企业社会责任履行(硕士学位论文). 浙江工商大学, 杭州.
32 * 杨慧慧 . ( 2015). 企业社会责任、组织承诺与员工绩效的关系研究 (硕士学位论文). 大连理工大学.
33 殷凤 . ( 2011). 中国制造业与服务业双向溢出效应的实证分析. 上海大学学报(社会科学版), 18( 1), 91-101.
34 尹珏林 . ( 2010). 企业社会责任前置因素及其作用机制研究(博士学位论文). 南开大学, 天津.
35 * 张倩, 何姝霖, 时小贺 . ( 2014). 企业社会责任对员工态度和绩效的影响探析. 现代管理科学, ( 9), 108-110.
36 张水英 . ( 2011). 基于员工视角的企业社会责任对其工作投入影响的实证研究(硕士学位论文). 华南理工大学, 广州.
37 * 周迎波, 冯国忠, 吴方 . ( 2016). 制药企业社会责任、员工组织承诺、员工绩效之间的关系实证研究. 中国药房, 27( 36), 5045-5049.
38 * Abane, S . ( 2016). Employee perceptions of corporate social responsibility (CSR) and organisational citizenship behaviours (OCB): A comparative Ghanaian study (Unpublished master’s thesis). University of Ghana.
39 * Abdullah, M. H., & Rashid N. R. N. A, . ( 2012). The implementation of corporate social responsibility (CSR) programs and its impact on employee organizational citizenship behavior. International Journal of Business & Commerce, 2( 1), 67-75.
40 * Ahmad, I, . ( 2014). Impact of CSR on dimensions of job performance with mediating effect of overall justice perception. European Journal of Business & Management, 6( 20), 94-108.
41 Allworth, E., & Hesketh B. , ( 1997). Adaptive performance: Updating the criterion to cope with change. Paper Presented at the 2nd Australian Industrial and Organizational Psychology Conference, Melbourne.
42 Aupperle K. E., Carroll A. B., & Hatfield J. D . ( 1985). An empirical examination of the relationship between corporate social responsibility and profitability. Academy of Management Journal, 28( 2), 446-463.
43 Basu, K., & Palazzo G. , ( 2008). Corporate social responsibility: A process model of sensemaking. Academy of Management Review, 33( 1), 122-136.
44 Borman, W. C., & Motowidlo S. J, . ( 1993). Expanding the criterion domain to include elements of contextual performance. San Francisco: Jossey-Bass.
45 Bowen, H. R . ( 1953). Social responsibilities of the businessman. New York: Harpor & Row.
46 Brammer S., Millington A., & Rayton B . ( 2007). The contribution of corporate social responsibility to organizational commitment. International Journal of Human Resource Management, 18( 10), 1701-1719.
47 Campbell J. P., McCloy R. A., Oppler S. H., & Sager C. E . ( 1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations. San Francisco: Jossey-Bass.
48 Carroll, A. B . ( 1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4( 4), 497-505.
49 Cohen, J . ( 1977). Statistical power analysis for behavioral sciences (Rev. ed.). New York: Academic.
50 Davis, K. P., & Blomstrom R. L, . ( 1975). Business and society: Environment and responsibility. New York: McGraw-Hill.
51 * Edwards, M. R., & Kudret S. , ( 2017). Multi-foci CSR perceptions, procedural justice and in-role employee performance: The mediating role of commitment and pride. Human Resource Management Journal, 27( 1), 169-188.
52 Eells, R. S. F., & Walton C. C, . ( 1961). Conceptual foundations of business: An outline of the major ideas sustaining business enterprise in the western world. American Sociological Review, 27( 2), 271.
53 Evans W. R., Davis W. D., & Frink D. D . ( 2011). An examination of employee reactions to perceived corporate citizenship. Journal of Applied Social Psychology, 41( 4), 938-964.
54 * Fairlie, P., & Svergun O ., ( 2015). The interrelated roles of CSR and stress in predicting employee outcomes. Paper presented at the International Conference on Occupational Stress and Health, Atlanta, USA.
55 Glavas, A., & Kelley K. , ( 2014). The effects of perceived corporate social responsibility on employee attitudes. Business Ethics Quarterly, 24( 2), 165-202.
56 Glavas, A., & Piderit S. K, . ( 2009). How does doing good matter? Effects of corporate citizenship on employees. Journal of Corporate Citizenship, 2009( 36), 51-70.
57 Godfrey P. C., Merrill C. B., & Hansen J. M . ( 2009). The relationship between corporate social responsibility and shareholder value: An empirical test of the risk management hypothesis. Strategic Management Journal, 30( 4), 425-445.
58 * Hanif, F . ( 2015). Corporate social responsibility (CSR) and perceived employee outcome: The mediating role of HR practices. Social Science Electronic Publishing, 1-35.
59 Hansen S. D., Dunford B. B., Boss A. D., Boss R. W., & Angermeier I . ( 2011). Corporate social responsibility and the benefits of employee trust: A cross-disciplinary perspective. Journal of Business Ethics, 102( 1), 29-45.
60 Hawkins, J. D., & Sloma D. , ( 1978). Recognizing the organizational context. Administration in Social Work, 2( 3), 283-294.
61 Higgins J. P. T., Thompson S. G., Deeks J. J., & Altman D. G . ( 2003). Measuring inconsistency in meta-analyses. BMJ, 327( 7414), 557-560.
62 * Ho, A. T. S . ( 2012). The impact of perceived CSR on employee performance and turnover intention: An examination of the mediating effects of organizational justice and organization-based self-esteem (Unpublished master’s thesis). Singapore Management University.
63 Hofstede, G . ( 2003). Culture's consequences: Comparing values, behaviors, institutions and organizations across nations (2nd ed.). Thousand Oaks: Sage Publications Inc.
64 * Hur W. M., Moon T. W., & Ko S. H . ( 2016). How employees’ perceptions of CSR increase employee creativity: Mediating mechanisms of compassion at work intrinsic motivation. Journal of Business Ethics, 1-16.
65 Kim H. R., Lee M., Lee H. T., & Kim N.-M . ( 2010). Corporate social responsibility and employee-company identification. Journal of Business Ethics, 95( 4), 557-569.
66 * Korschun D., Bhattacharya C. B., & Swain S. D . ( 2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees. Journal of Marketing, 78( 3), 20-37.
67 * Kroh, J . ( 2014). Corporate social responsibility: How internal and external CSR perceptions influence employee outcomes. A work project for the award of a master degree in Nova School of Business and Economics, Lisbon, Portugal.
68 Lin, C. P . ( 2010). Modeling corporate citizenship, organizational trust, and work engagement based on attachment theory. Journal of Business Ethics, 94( 4), 517-531.
69 Lipsey, M. W., & Wilson D. B, . ( 2001). Practical meta-analysis. Thousand Oaks: Sage Publications Inc.
70 Maignan I., Ferrell O. C., & Hult, G. T. M . ( 1999). Corporate citizenship: Cultural antecedents and business benefits. Journal of the Academy of Marketing Science, 27( 4), 455-469.
71 Margolis, J. D., & Walsh J. P, . ( 2003). Misery loves companies: Rethinking social initiatives by business. Administrative Science Quarterly, 48( 2), 268-305.
72 Moskowitz, M . ( 1972). Choosing socially responsible stocks. Business and Society Review, 1( 1), 71-75.
73 Mueller K., Hattrup K., Spiess S. O., & Lin-Hi N . ( 2012). The effects of corporate social responsibility on employees' affective commitment: A cross-cultural investigation. Journal of Applied Psychology, 97( 6), 1186-1200.
74 * Musa, U. A., & Rahman A. A, . ( 2015). Employee perception of CSR activities, job attachment and organizational commitment. Pertanika Journal of Social Science & Humanities, 23, 1-6.
75 * Newman A., Nielsen I., & Miao Q . ( 2015). The impact of employee perceptions of organizational corporate social responsibility practices on job performance and organizational citizenship behavior: Evidence from the Chinese private Sector. The International Journal of Human Resource Management, 26( 9), 1226-1242.
76 * Ouyang, Y . ( 2011). An exploration of LMX and personal guanxi on job performance: The mediating effects of CSR. Journal of Global Business Issues, 5( 1), 1-10.
77 Pigott, T. D . ( 2006). Methods of meta-analysis: Correcting error and bias in research findings. Evaluation & Program Planning, 29( 3), 236-237.
78 Riordan C. M., Gatewood R. D., & Bill J. B . ( 1997). Corporate image: Employee reactions and implications for managing corporate social performance. Journal of Business Ethics, 16( 4), 401-412.
79 Rosenthal, R . ( 1979). The file drawer problem and tolerance for null results. Psychological Bulletin, 86( 3), 638-641.
80 Rupp D. E., Shao R., Thornton M. A., & Skarlicki D. P . ( 2013). Applicants’ and employees’ reactions to corporate social responsibility: The moderating effects of first-party justice perceptions and moral identity. Personnel Psychology, 66( 4), 895-933.
81 Shen, J., & Benson J. , ( 2016). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of Management, 42( 6), 1723-1746.
82 * Tariq, M. H . ( 2015). Effect of CSR on employee engagement. Indian Journal of Science & Technology, 8( S4), 301-306.
83 Tsui A. S., Pearce J. L., Porter L. W., & Tripoli A. M . ( 1997). Alternative approaches to the employee-organization relationship: Does investment in employees pay off? Academy of Management Journal, 40( 5), 1089-1121.
84 Tsui A. S., Zhang Z. X., Wang H., Xin K. R., & Wu J. B . ( 2006). Unpacking the relationship between CEO leadership behavior and organizational culture. The Leadership Quarterly, 17( 2), 113-137.
85 Turker, D . ( 2009). How corporate social responsibility influences organizational commitment.[J] ournal of Business Ethics, 89( 2), 189-204.
86 van Scotter, J. R., & Motowidlo S. J, . ( 1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81( 5), 525-531.
87 * Vinerean S., Cetin? I., Dumitrescu L., & Tichindelean M . ( 2013). Modelling employee engagement in relation to CSR practices and employee satisfaction. Revista Economica, 65( 1), 21-37.
88 Welbourne T. M., Johnson D. E., & Erez A . ( 1998). The role-based performance scale: Validity analysis of a theory- based measure. Academy of Management Journal, 41( 5), 540-555.
89 Williams, L. J., & Anderson S. E, . ( 1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17( 3), 601-617.
[1] CHEN Yu, MO Licheng, BI Rong, ZHANG Dandan. The brain mechanism of speech perception in newborns: A meta-analysis[J]. Advances in Psychological Science, 2020, 28(8): 1273-1281.
[2] Chongrong HUANG,Yu HU. The relationship between trust and creativity in organizations: Evidence from meta-analysis[J]. Advances in Psychological Science, 2020, 28(7): 1118-1132.
[3] YAN Aimin,LI Yali,XIE Julan,LI Ying. Differential responses of employees to corporate social responsibility: An interpretation based on attribution theory[J]. Advances in Psychological Science, 2020, 28(6): 1004-1014.
[4] ZHANG Jianping,QIN Chuanyan,LIU Shanshi. Does seek feedback improve performance? A meta-analytic review about feedback-seeking behavior and individual performance[J]. Advances in Psychological Science, 2020, 28(4): 549-565.
[5] FANG Junyan,ZHANG Minqiang. What is the minimum number of effect sizes required in meta-regression? An estimation based on statistical power and estimation precision[J]. Advances in Psychological Science, 2020, 28(4): 673-680.
[6] DING Fengqin,WANG Dongxia. Embodied metaphors of moral concepts and its influential factors: A systematic review and meta-analysis[J]. Advances in Psychological Science, 2019, 27(9): 1540-1555.
[7] XU Yan,LI Chaoping. The relationship between leadership styles and engagement: A meta-analysis[J]. Advances in Psychological Science, 2019, 27(8): 1363-1383.
[8] XIN Sufei,JIANG Wenyuan,XIN Ziqiang. A cross-temporal meta-analysis of changes in medical college students’ mental health: 1993-2016[J]. Advances in Psychological Science, 2019, 27(7): 1183-1193.
[9] ZHANG Yali,LI Sen,YU Guoliang. The relationship between self-esteem and social anxiety: A meta-analysis with Chinese students[J]. Advances in Psychological Science, 2019, 27(6): 1005-1018.
[10] TANG Ming,LI Weiqiang,LIU Fuhui,YUAN Bo. The association between guilt and prosocial behavior: A systematic review and meta-analysis[J]. Advances in Psychological Science, 2019, 27(5): 773-788.
[11] LUO Ziwei,Lü Linxiang. The influence of cause-related marketing on consumers' attitude and its theoretical explanation[J]. Advances in Psychological Science, 2019, 27(4): 737-747.
[12] SHAO Rong,TENG Zhaojun,LIU Yanling. How violent video games affect prosocial outcomes: A meta-analysis[J]. Advances in Psychological Science, 2019, 27(3): 453-464.
[13] WANG Haiwen, ZHANG Shuhua.  The relationship between emotional labor and job satisfaction: A meta-analysis[J]. Advances in Psychological Science, 2018, 26(4): 599-613.
[14] LV Hongjiang, HAN Chengxuan, WANG Daojin.  The relationship between emotional intelligence and leadership effectiveness: A meta-analysis[J]. Advances in Psychological Science, 2018, 26(2): 204-220.
[15] Lingbo ZHAO,Lizu LAI,Yuzhong LIN,Chunxiao ZHAO,Zhihong REN. The effect and moderators of school-based anti-bullying programs: Meta-analysis and GRADE evidence[J]. Advances in Psychological Science, 2018, 26(12): 2113-2128.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
Copyright © Advances in Psychological Science
Support by Beijing Magtech