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Advances in Psychological Science    2016, Vol. 24 Issue (5) : 824-835     DOI: 10.3724/SP.J.1042.2016.00824
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Interpersonal conflict in organization: Types, models and expression
ZHU Yanhan1,2; ZHOU Yiyong2; LIU Liying2; LI Bosi2
(1 School of Political Science and Public Administration; 2 School of HanHong, Southwest University, Chongqing 400715, China)
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Abstract  

Interpersonal conflict refers to a series of reactions related with people’s cognition, emotion and behavior, which occurs under the interactive effects among people’s disagreement, negative emotion and interference and formed by sensemaking. Previous researches divide the interpersonal conflict into two types, namely, single and multi-feature conflict, and focus on the exploration of interpersonal conflict models. They also interpret the dimensions and function models of interpersonal conflict from the perspective of expression. This paper tries to put forward the specific coping strategy according to conflict types, expression and function model. Future research should try to (a) embed cognitive differences into dynamic conceptual framework; (b) figure out the boundary range of conflict salience and verify the effectiveness of given conflict solution; (c) explore the influence of organizational power on interpersonal conflict; (d)carry out empirical studies of the localization across the multiple subcultures.

Keywords interpersonal conflict      types      models      conflict expression      mode of function     
Fund:

国家自然科学基金青年项目(71402148), 中央高校基本科研业务费团队项目(SWU1509103)。

Corresponding Authors: 诸彦含, E-mail: zhuyh@swu.edu.cn   
Issue Date: 15 May 2016
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ZHU Yanhan
ZHOU Yiyong
LIU Liying
LI Bosi
Cite this article:   
ZHU Yanhan,ZHOU Yiyong,LIU Liying, et al. Interpersonal conflict in organization: Types, models and expression[J]. Advances in Psychological Science, 2016, 24(5): 824-835.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2016.00824     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2016/V24/I5/824
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